#FactCheck: Old Ukraine Blast Video Falsely Shared as Iran Strike on Israeli Nuclear Site
Executive Summary
A video showing a massive fire and explosion is going viral on social media. The clip shows a large plume of smoke followed by a sudden blast. It is being shared with the claim that it depicts Iran attacking a nuclear reactor in Israel amid the ongoing Iran-Israel conflict. However, research by CyberPeace found that the claim is misleading. The viral video is actually from 2017 and shows a massive explosion at an ammunition depot in Ukraine.
Claim:
On social media platform X (formerly Twitter), a user shared the video on March 21, 2026, with the caption:“Israel’s nuclear reactor was targeted with Fateh and Khyber missiles. Well done Iran! The whole world is with you.”

Fact Check:
To verify the viral claim, we extracted keyframes from the video and conducted a reverse image search. During this process, we found the same video uploaded on March 23, 2017, on a YouTube channel named “null.” According to the upload, the video shows a massive explosion at an ammunition depot in Balakliya, Ukraine. Using these clues, we performed a keyword search and found a report published on March 24, 2017, by Global News.

According to the report, a major fire and explosion broke out at a large military ammunition depot in Balakliya, located in Ukraine’s Kharkiv region. The incident resulted in one death, while nearly 20,000 people from surrounding areas were evacuated to safer locations.
Conclusion:
The claim that the video shows Iran attacking a nuclear reactor in Israel is misleading. The viral footage is actually from 2017 and depicts an explosion at an ammunition depot in Ukraine.
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Introduction
In September 2024, the Australian government announced the Communications Legislation Amendment (Combatting Misinformation and Disinformation) Bill 2024 ( CLA Bill 2024 hereon), to provide new powers to the Australian Communications and Media Authority (ACMA), the statutory regulatory body for Australia's communications and media infrastructure, to combat online misinformation and disinformation. It proposed allowing the ACMA to hold digital platforms accountable for the “seriously harmful mis- and disinformation” being spread on their platforms and their response to it, while also balancing freedom of expression. However, the Bill was subsequently withdrawn, primarily over concerns regarding the possibility of censorship by the government. This development is reflective of the global contention on the balance between misinformation regulation and freedom of speech.
Background and Key Features of the Bill
According to the BBC’s Global Minds Survey of 2023, nearly 73% of Australians struggled to identify fake news and AI-generated misinformation. There has been a substantial rise in misinformation on platforms like Facebook, Twitter, and TikTok since the COVID-19 pandemic, especially during major events like the bushfires of 2020 and the 2022 federal elections. The government’s campaign against misinformation was launched against this background, with the launch of The Australian Code of Practice on Disinformation and Misinformation in 2021. The main provisions of the CLA Bill, 2024 were:
- Core Transparency Obligations of Digital Media Platforms: Publishing current media literacy plans, risk assessment reports, and policies or information on their approach to addressing mis- and disinformation. The ACMA would also be allowed to make additional rules regarding complaints and dispute-handling processes.
- Information Gathering and Record-Keeping Powers: The ACMA would form rules allowing it to gather consistent information across platforms and publish it. However, it would not have been empowered to gather and publish user information except in limited circumstances.
- Approving Codes and Making Standards: The ACMA would have powers to approve codes developed by the industry and make standards regarding reporting tools, links to authoritative information, support for fact-checking, and demonetisation of disinformation. This would make compliance mandatory for relevant sections of the industry.
- Parliamentary Oversight: The transparency obligations, codes approved and standards set by ACMA under the Bill would be subject to parliamentary scrutiny and disallowance. ACMA would be required to report to the Parliament annually.
- Freedom of Speech Protections: End-users would not be required to produce information for ACMA unless they are a person providing services to the platform, such as its employees or fact-checkers. Further, it would not be allowed to call for removing content from platforms unless it involved inauthentic behavior such as bots.
- Penalties for Non-Compliance: ACMA would be required to employ a “graduated, proportionate and risk-based approach” to non-compliance and enforcement in the form of formal warnings, remedial directions, injunctions, or significant civil penalties as decided by the courts, subject to review by the Administrative Review Tribunal (ART). No criminal penalties would be imposed.
Key Concerns
- Inadequacy of Freedom of Speech Protections: The biggest contention on this Bill has been regarding the issue of possible censorship, particularly of alternative opinions that are crucial to the health of a democratic system. To protect the freedom of speech, the Bill defined mis- and disinformation, what constitutes “serious harm” (election interference, harming public health, etc.), and what would be excluded from its scope. However, reservations among the Opposition persisted due to the lack of a clear mechanism to protect divergent opinions from the purview of this Bill.
- Efficacy of Regulatory Measures: Many argue that by allowing the digital platform industry to make its codes, this law lets it self-police. Big Tech companies have no incentive to curb misinformation effectively since their business models allow them to reap financial benefits from the rampant spread of misinformation. Unless there are financial non- or dis- incentives to curb misinformation, Big Tech is not likely to address the situation at war footing. Thus, this law would run the risk of being toothless. Secondly, the Bill did not require platforms to report on the “prevalence of” false content which, along with other metrics, is crucial for researchers and legislators to track the efficacy of the current misinformation-curbing practices employed by platforms.
- Threat of Government Overreach: The Bill sought to expand the ACMA’s compliance and enforcement powers concerning misinformation and disinformation on online communication platforms by giving it powers to form rules on information gathering, code registration, standard-making powers, and core transparency obligations. However, even though the ACMA as a regulatory authority is answerable to the Parliament, the Bill was unclear in defining limits to these powers. This raised concerns from civil society about potential government overreach in a domain filled with contextual ambiguities regarding information.
Conclusion
While the Communications Legislation Amendment (Combatting Misinformation and Disinformation) Bill sought to equip the ACMA with tools to hold digital platforms accountable and mitigate the harm caused by false information, its critique highlights the complexities of regulating such content without infringing on freedom of speech. Legislations and proposals regarding the matter all over the world are having to contend with this challenge. Globally, legislation and proposals addressing this issue face similar challenges, emphasizing the need for a continuous discourse at the intersection of platform accountability, regulatory restraint, and the protection of diverse viewpoints.
To regulate Big Tech effectively, governments can benefit from adopting a consultative, incremental, and cooperative approach, as exemplified by the European Union’s Digital Services Act 2023. Such a framework provides for a balanced response, fostering accountability while safeguarding democratic freedoms.
Resources
- https://www.infrastructure.gov.au/sites/default/files/documents/factsheet-misinformation-disinformation-bill.pdf
- https://www.infrastructure.gov.au/have-your-say/new-acma-powers-combat-misinformation-and-disinformation
- https://www.mi-3.com.au/07-02-2024/over-80-australians-feel-they-may-have-fallen-fake-news-says-bbc
- https://www.hrlc.org.au/news/misinformation-inquiry
- https://humanrights.gov.au/our-work/legal/submission/combatting-misinformation-and-disinformation-bill-2024
- https://www.sbs.com.au/news/article/what-is-the-misinformation-bill-and-why-has-it-triggered-worries-about-freedom-of-speech/4n3ijebde
- https://www.hrw.org/report/2023/06/14/no-internet-means-no-work-no-pay-no-food/internet-shutdowns-deny-access-basic#:~:text=The%20Telegraph%20Act%20allows%20authorities,preventing%20incitement%20to%20the%20commission
- https://www.hrlc.org.au/submissions/2024/11/8/submission-combatting-misinformation?utm_medium=email&utm_campaign=Media%20Release%20Senate%20Committee%20to%20hear%20evidence%20calling%20for%20Albanese%20Government%20to%20regulate%20and%20hold%20big%20tech%20accountable%20for%20misinformation&utm_content=Media%20Release%20Senate%20Committee%20to%20hear%20evidence%20calling%20for%20Albanese%20Government%20to%20regulate%20and%20hold%20big%20tech%20accountable%20for%20misinformation+Preview+CID_31c6d7200ed9bd2f7f6f596ba2a8b1fb&utm_source=Email%20campaign&utm_term=Read%20the%20Human%20Rights%20Law%20Centres%20submission%20to%20the%20inquiry

Introduction
Imagine a scenario where a call is received by a senior citizen. The phone rings, he picks up. On the other side of the line is a polite and seemingly genuine bank official who informs him that his bank account has somehow been jeopardised and that he should quickly move his money to a safer escrow account right away. Or another situation where a police officer ends up threatening a senior citizen over a video call and places him under a digital arrest, pressuring him to pay up money in order to be set free.
This is not the storyline of a heist movie. This is the frightening new digital reality of millions of elderly people living all over the world.
Cybercrime against senior citizens has surged dramatically over the last few years. The year 2023 witnessed people (aged 60 and above), who submitted more than 101,000 complaints to the Federal Bureau of Investigation’s (FBI) Internet Crime Complaint Centre (IC3) in the United States. The total losses reached approximately 3.4 billion dollars, which reflected an increase of 11% in comparison to the previous year. Tech-support scams, investment frauds, government impersonation schemes, etc., have been some of the most recent and significant risks to the financial security of senior citizens.
This sharp increase in cyber fraud that has been targeting the seniors has shocked everyone, from the authorities to families. From phishing emails to fake customer care numbers to various digital payment scams, cyber criminals have deliberately been exploiting the senior population. They have repeatedly displayed the ability to wipe out a senior’s entire lifetime of savings in just a matter of minutes. The rise in cyber scams has been so alarming that even the Supreme Court of India expressed a deep concern over an estimated 3,000 crore rupees that was lost due to digital arrest scams.
Behind these statistics, there have been several individual cases that have revealed the true reality and the personal impact of such scams. The scale of this threat was clearly illustrated when, reportedly, an 86-year-old woman from Mumbai lost 20 crore rupees in a well-planned digital arrest scam in a timeline of 3-4 months between December 2024 and March 2025. In other real-life instances, in December 2025, multiple senior citizens from Hyderabad and Delhi were manipulated into transferring tens of lakhs under the false implication of undergoing a legal action.
This blog aims to focus specifically on the ways and means of:
- How cybercriminals operate against senior citizens,
- The most typical online scams that target seniors and
- How to quickly identify them.
Revealing the Insides of the Scammer’s Playbook: How They Operate, Trick and Steal
- Picking out the prey: Fraudsters use classified information from various leaked online databases, social media profiles, online images, phone directories and in some instances, even obituaries, to build comprehensive lists of potential and vulnerable senior citizen targets. It may be shocking to know that these scammers could already be aware of your age, bank, city and the details of your family members.
- Masquerading and trust theatrics: Scammers pose as authoritative figures such as bank officers, RBI (Reserve Bank of India) or tax officials, telecom staff, Microsoft or Apple tech support, CBI (Central Bureau of Investigation), ED (Enforcement Directorate) and even judges. They further support this spectacle by creating professional emails, logos, illegal websites and forged notices. Caller IDs can be spoofed and can even appear in the name of a trusted bank or a government helpline. In digital arrest scams, scammers may build a fake courtroom or police station to showcase their authority and authenticity over video calls.
- Tugging at emotions and pulling the strings of fear: Cyber fraudsters rarely rely on logic as the basis. Instead, they attack emotions. They may make statements such as: ‘your account is being used for money laundering, you may be arrested today’, thus creating feelings of fear and panic in the mind of the targeted individual. ‘You’ve won a lottery!’, another example that appeals to the emotions of greed and excitement, or ‘Grandma, I’ve been in an accident; please send money and don’t tell anyone’, a classic example that preys on the emotions of love, urgency and concern.
There are more such illustrations: ‘Once in a lifetime investment opportunity’, ‘verify your details in the next 10 minutes or else your account will be frozen, ‘your computer has been hacked; only our technical team can fix it’, and the list goes on.
- The final grab: Cash, Credentials and Control: After all that pretending and emotional manipulation, cyber criminals make their last and final move that essentially closes the deal. They may ask for OTPs (one-time passwords), internet banking credentials, or remote access via screen sharing mode. In other cases, they may pressurise their victims into making direct UPI (Unified Payments Interface) transfers, RTGS (Real-time Gross Settlement) / NEFT (National Electronic Funds Transfer) transfers and payment in the form of gift cards, vouchers or cryptocurrency. This marks the extraction phase. This is the moment where access and control is attained by the fraudster. After this, financial accounts, sensitive information, data, etc., can all be quickly drained, beyond any chance of recovery.
Unveiling the Cyber Scam Spectrum
Below are some of the most commonly deployed online scams that are targeted towards the senior citizens of the present day.
- Imposters in Power: Impersonation scams, on a global level, have proved to be one of the fastest-growing and costliest frauds that occur against seniors. The scammers feign and impersonate officials from banks, income tax departments or even big companies such as Amazon. They would generally warn you about a failed KYC (Know Your Customer) update, your account being blocked or a legal violation. The victim is basically caught off-guard and is forced to share crucial details such as login credentials and OTPs.
- The Digital Arrest Scam: From Call to Con: Lately, digital arrest has become one of the most terrifying scams that senior citizens have had to face. Seniors receive a voice call or a video call from someone who claims to be a police officer or a CBI/ED officer. Then, in a strict and authoritative tone, they make false claims about how the elderly’s Aadhaar, PAN (Permanent Account Number) or phone details have come under scrutiny for being linked to serious crimes such as drug trafficking, money laundering and terrorism. They threaten the elderly that they could be put under immediate arrest, their property could be seized, or they could be publicly humiliated. Once they have established fear, they then go on to show fake documents or court orders to corroborate their assertions.
Thereafter, the senior citizen is informed that he or she has been placed under a digital house arrest. They force the victim to stay on the video call, sometimes for hours and days, ask them to follow certain instructions and repeatedly warn them not to communicate with anyone else. Scammers further exploit the fear of being jailed or the fear of legal action, and gradually extract huge sums of money from the victim. In some cases, this scam can unfold and continue over an extended timeline spanning several months.
- Tech Support Hoax: When Help turns Hostile: As per the FBI and other multiple security analyses, tech support scams are the most commonly reported senior citizen-related frauds in the US.
A pop-up may appear on the elderly’s screen stating that: ‘your computer is infected, call this number now’. Or they might receive a call from a person posing as a tech support person from either Microsoft, Apple, a bank’s IT team or as an internet service provider. He then goes on to guide the elderly to install certain remote access software or to grant screen control access to fix the issue. Once they gain access, they pretend to find some serious infection in the user’s system or they talk about how the speed of the internet is slow and that it needs to be fixed. As a result, they quietly steal passwords, introduce malware into perfectly healthy systems, lock user access and demand ransom in return.
- Payment App Scams: Phishing, Deadly Links and OTP Snares: Phishing as a cyber scam tactic sits at the heart of many payment app scams that target senior citizens. It may begin with a harmless SMS, an email or a WhatsApp alert. These correspondences may look like they have been received from a trusted bank or a familiar online payment platform.
The messages are engineered in a way that aim at grabbing attention and trigger a feeling of panic and pressure. They push the elderly users who spring into action without any caution or thought. The victim may be urged to click a link, coupled with warnings of a blocked account, a failed transaction, a failed delivery or a KYC update. The message may also ask the user to ‘verify’ certain account details. They send urgent payment links that put pressure on the senior citizen to act immediately and transfer the said amount of money.
There are also instances where an SMS or WhatsApp link may claim to offer some kind of discount or reward only if the user enters his or her card details, UPI pin or OTP. This is an extremely dangerous scenario. If these details are given away, scammers acquire access to the user’s bank account.
- Family in Crisis: Staging Fake Emergencies: These cyber-enabled scams, also known as ‘grandparent scams’, specifically target senior citizens by impersonating their kin and creating a fake impression of them being in some kind of trouble. With the help of methods such as AI (Artificial Intelligence) voice cloning, fraudsters mimic the voice of a grandchild or a family member (which they originally obtain from social media posts or videos), making their deception tactics extremely believable. The caller may claim to be in an accident or could say they have been arrested or are stranded somewhere. They may plead with the senior citizen to make an immediate payment.
In order to avoid cross verification of their fraudulent claims, they may insist on maintaining secrecy and brainwash their victim to not inform other family members of their made-up dilemma.
- Fraudulent Friendships and Hijacked Hearts: For many senior citizens who live alone and in the absence of family and support systems, isolation becomes a vulnerability that is very hard to overcome. Fraudsters, who closely monitor such individuals, wait to seize any opportunity to use this weakness as a gateway to carry out their deceptive schemes.
‘Companionship scams’ and ‘romance scams’ are slowly turning into a serious problem among older adults. Cyber criminals befriend or connect with older adults on social networking, matrimonial and dating apps under false pretences. As time goes by, sometimes over weeks or months, these scammers work on building emotional intimacy and trust. Once this is accomplished, they then start making requests for money. These requests can be for (fake) medical emergencies, visas, travel tickets or business deals. Sadly, victims, who are already deeply invested emotionally, end up making these money transfers, sometimes losing their lifetime savings in the process.
In some cases, when things go too far, intimate photos or private conversations are later used by cyber fraudsters for sextortion. They threaten to leak these personal materials unless the victim pays money, further adding elements of fear and pressure to an already manipulative situation.
- Fraud in the name of Health and Benefits: For most senior citizens, their daily life depends on access to basic healthcare, uninterrupted pensions and government benefits. These systems are put in place to provide not just for the seniors’ financial stability, but also to ensure their peace of mind.
Conversely, fraudsters exploit this dependability. Fake medical offers, insurance plans, benefit claims and pension enhancement schemes, etc., are some of the methods that are being used to defraud the seniors. Scammers offer free medical equipment or health checkups in exchange for personal information related to banking and finances.
Another dangerous facet of these scams is ‘counterfeit medications’. These are sold under false claims and big promises and are advertised in a manner that tempts seniors to go for it. These fake medicines not only lead to loss of money but also gravely impact the elderly’s health.
Spot the Scam: Tips to Identify Early Warning Signs before the Scam Unfolds
Cyber criminals are clever, creative and notorious, but their tricks come with familiar warning signs. Timely recognition of these signs can save senior citizens from falling into the scammer’s trap. Some of the most common and apparent warning signs are discussed below:
- Don’t think fast, think twice! The urgency ploy: Cyber criminals thrive on creating a situation of panic and urgency. In instances where a senior citizen feels that he or she is being pushed towards rushed choices, it is better to take a step back to pause and think. Any unreasonable demand to act ‘immediately’ or within minutes, especially when it involves a transfer of money or confidential information, is very likely to be a scam. Not giving in to this hasty push can save the individual from getting tangled in the scammer’s web of lies.
- Scammer’s best friend: Secrecy and silence: First comes the urgency, and then comes the demand to stay silent. Scammers strategically cite and invent so-called ‘security reasons’ and instruct their elderly victims not to inform their bank, friends or family of their situation. This secrecy prevents verification and keeps the victim trapped. Recognising this forced isolation can stop a cybercrime before it escalates and gets out of hand.
- Red flag! When the deal sounds unreal: Scammers lure elderly victims with extraordinary offers and deals. Lottery wins, miracle investment returns, massive discounts or exclusive time-bound rewards are a few examples. These larger-than-life promises are designed in a manner that clouds an elderly person’s sound judgment. Therefore, if an offer feels too good to be true and unlike anything anyone’s ever heard before, then that’s the time to pause and take a step back. In almost all such cases, these unbelievable deals are simply a bait for a looming scam.
- Beware! They want your access codes: Senior citizens need to exercise extra caution when it comes to handing out their personal access codes. No legitimate bank, government office or reputable company will directly ask for OTPs, PINs or full passwords over calls or messaging apps. If someone asks for such details, it is an indication that a fraud may be imminent.
- Don’t pay just yet! Dubious payment gambits: If demands for payments are made in the form of gift cards, cryptocurrency or wire transfers to personal or unknown accounts, it is most definitely a scam. Scammers use these unconventional payment methods to avoid traceability. This strategy allows them to easily disappear with the victim’s funds, which in turn makes recovery of the stolen money nearly impossible.
- Threats and intimidation over a phone call: Hang up! It’s a scam: It is important to understand that legitimate police and court proceedings do not take place over calls or messaging apps. Genuine officials will never demand or negotiate fines, legal payments or bail online. If someone uses the intimidation ploy on a senior citizen and threatens him with legal trouble or police action unless some money is paid, then that’s a clear warning sign of a cyber scam.
Empowered, not Exploited: When Knowledge Becomes the Best Defence
Cyber scams targeting senior citizens are a deliberate and very well-orchestrated industry that thrives on uncertainty, ignorance and fear. The call of the moment is for the elderly and their families to turn awareness into armour. Knowledge about how scammers operate, how they steal, and the techniques they employ can prepare and empower our seniors to protect themselves in such critical situations. The early warning signs mentioned above are more than just mere cautions. They should be taken as ‘cues’ to ‘pause, reflect and re-check’. Being wary of unsolicited communication, safeguarding financial information, double-checking hurried correspondences, etc., can nip a scam in the bud before it plays out. Most importantly, digital safety for the senior citizens is a unified and collaborative responsibility that every responsible individual of the society needs to undertake.
References
- https://frontline.thehindu.com/social-issues/ai-deepfake-digital-arrest-scams-india-cybercrime/article70587955.ece
- https://www.ic3.gov/annualreport/reports/2023_ic3elderfraudreport.pdf
- https://www.thehindu.com/news/national/supreme-court-shocked-over-3000-crore-loss-in-digital-arrest-scams/article70235621.ece
- https://www.thehindu.com/news/cities/mumbai/elderly-woman-loses-20-crore-to-digital-arrest-fraud-3-held/article69353437.ece
- https://timesofindia.indiatimes.com/city/hyderabad/three-senior-citizens-duped-of-rs-1-7cr-in-digital-arrest-scam-spree/articleshow/125876194.cms
- https://www.aninews.in/news/national/general-news/82-year-old-senior-citizen-digitally-arrested-and-cheated-of-rs-116-crore-cyber-cell-arrests-three-key-members-of-syndicate20251213145528/
- https://crr.bc.edu/preventing-cyber-scams-that-target-seniors/
- https://dos.ny.gov/scams-targeting-older-adults
- https://indianexpress.com/article/cities/chandigarh/victims-in-8-of-top-10-digital-arrest-scams-in-chandigarh-are-senior-citizens-data-reveals-10444252/
- https://www.seniorliving.org/research/common-elderly-scams/
- https://www.ftc.gov/news-events/data-visualizations/data-spotlight/2025/08/false-alarm-real-scam-how-scammers-are-stealing-older-adults-life-savings
- https://www.psca.org/news/psca-news/2025/8/scams-against-seniors-increasing-dramatically-ftc-warns/
- https://www.pcmatic.com/blog/the-rising-threat-of-elder-fraud-insights-from-ic3s-2023-report/?srsltid=AfmBOorC069NIYFwFO0W56nPcg_K0Wfv_oq0V-MI7fImI5ityAUrQTO9
- https://www.quickheal.co.in/knowledge-centre/guarding-our-elders-a-comprehensive-report-on-the-elder-fraud-epidemic-in-india/?srsltid=AfmBOorviPvoRuecjsOtAfVxyQEJF2vyICnr15GqbDfP1m3UXAnXndMw
- https://www.ncoa.org/article/top-5-financial-scams-targeting-older-adults/
- https://www.uchealth.org/today/elder-fraud-is-rising-and-it-is-hurting-more-than-just-finances/
- https://centerlighthealthcare.org/protecting-yourself-online-recognizing-and-avoiding-online-scams/

Introduction
In today's era of digitalised community and connections, social media has become an integral part of our lives. we use social media to connect with our friends and family, and social media is also used for business purposes. Social media offers us numerous opportunities and ease to connect and communicate with larger communities. While it also poses some challenges, while we use social media, we come across issues such as inappropriate content, online harassment, online stalking, account hacking, misuse of personal information or data, privacy issues, fake accounts, Intellectual property violation issues, abusive and dishearted content, content against the terms and condition policy of the platform and more. To deal with such issues, social media entities have proper reporting mechanisms and set terms and conditions guidelines to effectively prevent such issues and by addressing them in the best possible way by platform help centre or reporting mechanism.
The Role of Help Centers in Resolving User Complaints:
The help centres are established on platforms to address user complaints and provide satisfactory assistance or resolution. Addressing user complaints is a key component of maintaining a safe and secure digital environment for users. Platform-centric help centres play a vital role in providing users with a resource to seek assistance and report their issues.
Some common issues reported on social media:
- Reporting abusive content: Users can report content that they find abusive, offensive, or in violation of platform policies. These reports are reviewed by the help centre.
- Reporting CSAM (Child Sexual Abuse Material): CSAM content can be reported to platform help centre. Social media platforms have stringent policies in place to address such concerns and ensure a safe digital environment for everyone, including children.
- Reporting Misinformation or Fake News: With the proliferation of misinformation online, users can report content that they find or suspect misleading or false information and Fact-checking bodies are employed to assess the accuracy of reported content.
- Content violating intellectual property rights: If there is a violation or infringement of any intellectual property work, it can be reported on the platform.
- Violence of commercial policies: Products listed on social media platforms are also needed to comply with the platform’s Commercial Policies.
Submitting a Complaint to the Indian Grievance Officer for Facebook:
A user can report his issue through the below-mentioned websites:
The user can go to the Facebook Help Center, where go to the "Reporting a Problem” section, then by clicking on Reporting a Problem, Choose the Appropriate Issue that best describes your complaint. For example, if you have encountered inappropriate or abusive content, select the ‘I found inappropriate or abusive content’ option.
Here is a list of issues which you can report on Facebook:
- My account has been hacked.
- I've lost access to a page or a group I used to manage.
- I've found a fake profile or a profile that's pretending to be me.
- I am being bullied or harassed.
- I found inappropriate or abusive content.
- I want to report content showing me in nudity/partial nudity or in a sexual act.
- I (or someone I am legally responsible for) appear in content that I do not want to be displayed.
- I am a law enforcement official seeking to access user data.
- I am a government official or a court officer seeking to submit an order, notice or direction.
- I want to download my personal data or report an issue with how Facebook is processing my data.
- I want to report an Intellectual Property infringement.
- I want to report another issue.
Then, describe your issues and attach supporting evidence such as screenshots, then submit your report. After submitting a report, you will receive a confirmation that your report has been submitted to the platform. The platform will review the complaint within the stipulated time period, and users can also check the status of their filed complaint. Appropriate action will be taken by platforms after reviewing such complaints. If it violates any standard policy, terms & conditions, or privacy policies of the platform, the platform will take down that content or will take any other appropriate action.
Conclusion:
It is important to be aware of your rights in a digital landscape and report such issues to the platform. It is essential to understand how to report your issues or grievances on social media platforms effectively. By using the help centre or reporting mechanism of the platform, users can effectively file their complaints on the platform and contribute to a safer and more responsible online environment. Social media platforms have their compliance framework and privacy and policy guidelines in place to ensure the compliance framework for community standards and legal requirements. So, whenever you encounter an issue on social media, report it on the platform and contribute to a safer digital environment on social media platforms.
References:
- https://www.cyberyodha.org/2023/09/how-to-submit-complaint-to-indian.html
- https://transparency.fb.com/en-gb/enforcement/taking-action/complaints-handling-process/
- https://www.facebook.com/help/contact/278770247037228
- https://www.facebook.com/help/263149623790594