#FactCheck -No Evidence IPS Officer Ajay Pal Sharma Has Been Deputed to West Bengal for Five Years

The rapid innovation of technology and its resultant proliferation in India has integrated businesses that market technology-based products with commerce. Consumer habits have now shifted from traditional to technology-based products, with many consumers opting for smart devices, online transactions and online services. This migration has increased potential data breaches, product defects, misleading advertisements and unfair trade practices. 

The need to regulate technology-based commercial industry is seen in the backdrop of various threats that technologies pose, particularly to data. Most devices track consumer behaviour without the authorisation of the consumer. Additionally, products are often defunct or complex to use and the configuration process may prove to be lengthy with a vague warranty. 

It is noted that consumers also face difficulties in the technology service sector, even while attempting to purchase a product. These include vendor lock-ins (whereby a consumer finds it difficult to migrate from one vendor to another), dark patterns (deceptive strategies and design practices that mislead users and violate consumer rights), ethical concerns etc. 

Against this backdrop, consumer laws are now playing catch up to adequately cater to new consumer rights that come with technology. Consumer laws now have to evolve to become complimentary with other laws and legislation that govern and safeguard individual rights. This includes emphasising compliance with data privacy regulations, creating rules for ancillary activities such as advertising standards and setting guidelines for both product and product seller/manufacturer. 

The Legal Framework in India

Currently, Consumer Laws in India while not tech-targeted, are somewhat adequate; The Consumer Protection Act 2019 (“Act”) protects the rights of consumers in India. It places liability on manufacturers, sellers and service providers for any harm caused to a consumer by faulty/defective products. As a result, manufacturers and sellers of ‘Internet & technology-based products’ are brought under the ambit of this Act. The Consumer Protection Act 2019 may also be viewed in light of the Digital Personal Data Protection Act 2023, which mandates the security of the digital personal data of an individual. Envisioned provisions such as those pertaining to mandatory consent, purpose limitation, data minimization, mandatory security measures by organisations, data localisation, accountability and compliance by the DPDP Act can be applied to information generated by and for consumers.

Multiple regulatory authorities and departments have also tasked themselves to issue guidelines that imbibe the principle of caveat venditor. To this effect, the Networks & Technologies (NT) wing of the Department of Telecommunications (DoT) on 2 March 2023, issued the Advisory Guidelines to M2M/IoT stakeholders for securing consumer IoT (“Guidelines”) aiming for M2M/IoT (i.e. Machine to Machine/Internet of things) compliance with the safety and security standards and guidelines in order to protect the users and the networks that connect these devices. The comprehensive Guidelines suggest the removal of universal default passwords and usernames such as “admin” that come preprogrammed with new devices and mandate the password reset process to be done after user authentication. Web services associated with the product are required to use Multi-Factor Authentication and duty is cast on them to not expose any unnecessary user information prior to authentication. Further, M2M/IoT stakeholders are required to provide a public point of contact for reporting vulnerability and security issues. Such stakeholders must also ensure that the software components are updateable in a secure and timely manner. An end-of-life policy is to be published for end-point devices which states the assured duration for which a device will receive software updates.

The involvement of regulatory authorities depends on the nature of technology products; a single product or technical consumer threat may see multiple guidelines. The Advertising Standards Council of India (ASCI) notes that cryptocurrency and related products were considered as the most violative category to commit fraud. In an attempt to protect consumer safety, it introduced guidelines to regulate advertising and promotion of virtual digital assets (VDA) exchange and trading platforms and associated services as a necessary interim measure in February 2022. It mandates that all VDA ads must carry the stipulated disclaimer “Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.” must be made in a prominent and unmissable manner.

Further, authorities such as Securities and Exchange Board of India (SEBI) and the Reserve Bank of India (RBI) also issue cautionary notes to consumers and investors against crypto trading and ancillary activities. Even bodies like Bureau of Indian Standards (BIS) act as a complimenting authority, since product quality, including electronic products, is emphasised by mandating compliance to prescribed standards. 

It is worth noting that ASCI has proactively responded to new-age technology-induced threats to consumers by attempting to tackle “dark patterns” through its existing Code on Misleading Ads (“Code”), since it is applicable across media to include online advertising on websites and social media handles. It was noted by ASCI that 29% of advertisements were disguised ads by influencers, which is a form of dark pattern. Although the existing Code addressed some issues, a need was felt to encompass other dark patterns.

Perhaps in response, the Central Consumer Protection Authority in November 2023 released guidelines addressing “dark patterns” under the Consumer Protection Act 2019 (“Guidelines”). The Guidelines define dark patterns as deceptive strategies and design practices that mislead users and violate consumer rights. These may include creating false urgency, scarcity or popularity of a product, basket sneaking (whereby additional services are added automatically on purchase of a product or service), confirm shaming (it refers to statements such as “I will stay unsecured” when opting out of travel insurance on booking of transportation tickets), etc. The Guidelines also cater to several data privacy considerations; for example, they stipulate a bar on encouraging consumers from divulging more personal information while making purchases due to difficult language and complex settings of their privacy policies, thereby ensuring compliance of technology product sellers and e-commerce platforms/vendors with data privacy laws in India. It is to be noted that the Guidelines are applicable on all platforms that systematically offer goods and services in India, advertisers and sellers.

Conclusion

Consumer laws for technology-based products in India play a pivotal role in safeguarding the rights and interests of individuals in an era marked by rapid technological advancements. These legislative frameworks, spanning facets such as data protection, electronic transactions, and product liability, assume a pivotal role in establishing a regulatory equilibrium that addresses the nuanced challenges of the digital age. The dynamic evolution of the digital landscape necessitates an adaptive legal infrastructure that ensures ongoing consumer safeguarding amidst technological innovations. As the digital landscape evolves, it is imperative for regulatory frameworks to adapt, ensuring that consumers are protected from potential risks associated with emerging technologies. Striking a balance between innovation and consumer safety requires ongoing collaboration between policymakers, businesses, and consumers. By staying attuned to the evolving needs of the digital age, Indian consumer laws can provide a robust foundation for security and equitable relationships between consumers and technology-based products.

References:

• https://dot.gov.in/circulars/advisory-guidelines-m2miot-stakeholders-securing-consumer-iot
• https://www.mondaq.com/india/advertising-marketing--branding/1169236/asci-releases-guidelines-to-govern-ads-for-cryptocurrency
• https://www.ascionline.in/the-asci-code/#:~:text=Chapter%20I%20(4)%20of%20the,nor%20deceived%20by%20means%20of
• https://www.ascionline.in/wp-content/uploads/2022/11/dark-patterns.pdf

Introduction

The Central Board of Secondary Education (CBSE) has issued a warning to students about fake social media accounts that spread false information about the CBSE. The board has warned students not to trust the information coming from these accounts and has released a list of 30 fake accounts. The board has expressed concern that these handles are misleading students and parents by spreading fake information with the name and logo of the CBSE. The board has has also clarified that it is not responsible for the information being spread from these fake accounts.

The Central Board of Secondary Education (CBSE), a venerable institution in the realm of Indian education, has found itself ensnared in the web of cyber duplicity. Impersonation attacks, a sinister facet of cybercrime, have burgeoned, prompting the Board to adopt a vigilant stance against the proliferation of counterfeit social media handles that masquerade under its esteemed name and emblem.

The CBSE, has revealed a list of approximately 30 spurious handles that have been sowing seeds of disinformation across the social media landscape. These digital doppelgängers, cloaked in the Board's identity, have been identified and exposed. The Board's official beacon in this murky sea of falsehoods is the verified handle '@cbseindia29', a lighthouse guiding the public to the shores of authentic information.

This unfolding narrative signifies the Board's unwavering commitment to tackle the scourge of misinformation and to fortify the bulwarks safeguarding the sanctity of its official communications. By spotlighting the rampant growth of fake social media personas, the CBSE endeavors to shield the public from the detrimental effects of misleading information and to preserve the trust vested in its official channels.

CBSE Impersonator Accounts

The list of identified malefactors, parading under the CBSE banner, serves as a stark admonition to the public to exercise discernment while navigating the treacherous waters of social media platforms. The CBSE has initiated appropriate legal manoeuvres against these unauthorised entities to stymie their dissemination of fallacious narratives.

The Board has previously unfurled comprehensive details concerning the impending board examinations for both Class 10 and Class 12 in the year 2024. These academic assessments are slated to commence from February 15 to April 2, 2024, with a uniform start time of 10:30 AM (IST) across all designated dates.

The CBSE has made it unequivocally clear that there are nefarious entities lurking in the shadows of social media, masquerading in the guise of the CBSE. It has implored students and the general public not to be ensnared by the siren songs emanating from these fraudulent accounts and has also unfurled a list of these imposters. The Board's warning is a beacon of caution, illuminating the path for students as they navigate the digital expanse with the impending commencement of the CBSE Class X and XII exams.

Sounding The Alarm

The Central Board of Secondary Education (CBSE) has sounded the alarm, issuing an advisory to schools, students, and their guardians about the existence of fake social media platform handles that brandish the board’s logo and mislead the academic community. The board has identified about 30 such accounts on the microblogging site 'X' (formerly known as Twitter) that misuse the CBSE logo and acronym, sowing confusion and disarray.

The board is in the process of taking appropriate action against these deceptive entities. CBSE has also stated that it bears no responsibility for any information disseminated by any other source that unlawfully appropriates its name and logo on social media platforms.

Sources reveal that these impostors post false information on various updates, including admissions and exam schedules. After receiving complaints about such accounts on 'X', the CBSE issued the advisory and has initiated action against those operating these accounts, sources said.

The Brute Nature of Impersonation

In the contemporary digital epoch, cybersecurity has ascended to a position of critical importance. It is the bulwark that ensures the sanctity of computer networks is maintained and that computer systems are not marked as prey by cyber predators. Cyberattacks are insidious stratagems executed with the intent of expropriating, manipulating, or annihilating authenticated user or organizational data. It is imperative that cyberattacks be mitigated at their roots so that users and organizations utilizing internet services can navigate the digital domain with a sense of safety and security. Knowledge about cyberattacks thus plays a pivotal role in educating cyber users about the diverse types of cyber threats and the preventive measures to counteract them.

Impersonation Attacks are a vicious form of cyberattack, characterised by the malicious intent to extract confidential information. These attacks revolve around a process where cyber attackers eschew the use of malware or bots to perpetrate their crimes, instead wielding the potent tactic of social engineering. The attacker meticulously researches and harvests information about the legitimate user through platforms such as social media and then exploits this information to impersonate or masquerade as the original, legitimate user.

The threats posed by Impersonation Attacks are particularly insidious because they demand immediate action, pressuring the victim to act without discerning between the authenticated user and the impersonated one. The very nature of an Impersonation Attack is a perilous form of cyber assault, as the original user who is impersonated holds rights to private information. These attacks can be executed by exploiting a resemblance to the original user's identity, such as email IDs. Email IDs with minute differences from the legitimate user are employed in this form of attack, setting it apart from the phishing cyber mechanism. The email addresses are so similar and close to each other that, without paying heed or attention to them, the differences can be easily overlooked. Moreover, the email addresses appear to be correct, as they generally do not contain spelling errors.

Strategies to Prevent 

To prevent Impersonation Attacks, the following strategies can be employed:

1. Proper security mechanisms help identify malicious emails and thereby filter spamming email addresses on a regular basis.
2. Double-checking sensitive information is crucial, especially when important data or funds need to be transferred. It is vital to ensure that the data is transferred to a legitimate user by cross-verifying the email address.
3. Ensuring organizational-level security is paramount. Organizations should have specific domain names assigned to them, which can help employees and users distinguish their identity from that of cyber attackers.
4. Protection of User Identity is essential. Employees must not publicly share their private identities, which can be exploited by attackers to impersonate their presence within the organization.

Conclusion 

The CBSE's struggle against the masquerade of misinformation is a reminder of the vigilance required to safeguard the legitimacy of our digital interactions. As we navigate the complex and uncharted terrain of the internet, let us arm ourselves with the knowledge and discernment necessary to unmask these digital charlatans and uphold the sanctity of truth.

References 

• https://timesofindia.indiatimes.com/city/ahmedabad/cbse-warns-against-misuse-of-its-name-by-fake-social-media-handles/articleshow/107644422.cms
• https://www.timesnownews.com/education/cbse-releases-list-of-fake-social-media-handles-asks-not-to-follow-article-107632266
• https://www.etvbharat.com/en/!bharat/cbse-public-advisory-enn24021205856

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Executive Summary

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A social media post featuring a graphic attributed to Navbharat Times and BJP MP Ravi Kishan is being widely circulated. The post falsely claims that Ravi Kishan made a controversial statement saying, “Narendra Modi should be ashamed, Meloni is of his granddaughter’s age.” CyberPeace Research Wing investigation found that the claim is false. In the original Navbharat Times postcard, Ravi Kishan is seen saying that people should stop criticising the Prime Minister, otherwise they may have to face consequences.

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Claim

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An X (formerly Twitter) user named “Prem Jai Moolnivasi Paswan” shared the viral post and alleged that Ravi Kishan made objectionable remarks targeting Prime Minister Narendra Modi.

• https://www.facebook.com/premjaymulnivasi.paswan/posts/pfbid02Drv387K2ugesnP9vvbJXgqU7yTZkrUhVAB5y9euzHuxpigWa8uDEnu3E2T6oox8Wl?rdid=4VbtbVi1G8bgo12d 
• https://archive.ph/NHBXP

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Fact Check

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During the investigation, we searched for the alleged statement using relevant keywords but found no credible reports or evidence supporting the claim. We then examined Navbharat Times’ official social media handles. A similar-looking but authentic postcard was found on the official Facebook page of Navbharat Times (Uttar Pradesh) dated May 18, 2026.

The original post quoted Ravi Kishan differently, stating that criticism of the Prime Minister should be avoided, or else consequences may follow. Nowhere in the authentic post is the viral controversial remark mentioned.

• https://www.facebook.com/photo?fbid=1506971284773126&set=a.685493923587537

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Further investigation revealed that Navbharat Times itself issued a clarification on its official X handle, stating that the viral post is fake and that legal action would be taken against misuse of its name.

• https://x.com/NavbharatTimes/status/2058095280416051491?s=20 

Conclusion

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The viral claim is false. The authentic Navbharat Times postcard shows Ravi Kishan saying that criticism of the Prime Minister should be stopped, or there would be consequences. The viral graphic has been altered to spread misinformation.

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