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India’s Rapid Digital Expansion

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Over the past decade, India has experienced a rapid digitalisation process. The rise of digital financial services,  affordable internet costs, and the penetration of smartphones have transformed the way people communicate, transact and do business online.

Online payment systems, including Unified Payments Interface (UPI), have enabled real-time transactions between banks and financial systems. As much as these systems have enhanced access to finance and efficiency, they have also created new opportunities for cybercriminals.

Cybercrime has evolved alongside the shift of financial and social interactions to digital platforms. The fraud attacks on online payments, online banking, and personal information have become common and increasingly costly.

To analyse the scale and trend of cybercrime in India, this analysis will use the datasets released by the National Crime Records Bureau (NCRB) and financial fraud data released by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs.
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The Rise of Cybercrime in India
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The Rise of Cybercrime in India
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Source: National Crime Records Bureau – Crime in India Reports

The data released by the NCRB documents cybercrime incidents registered by the police at the national level under the Information Technology Act, 2000 (IT Act) and criminal provisions covering offences such as cheating, impersonation, and digital fraud. In the past, the offences were listed in the provisions of the Indian Penal Code (IPC). Following criminal law reforms in India, on 1 July 2024, the Bharatiya Nyaya Sanhita (BNS), which replaced the IPC, came into force. Section 419 (cheating by impersonation), IPC, would be related to BNS Section 319 and Section 420 (cheating and dishonestly inducing delivery of property), which would be related to BNS Section 318(4). Similarly, crimes involving forgery and use of forged documents or electronic documents, which were previously contained in the IPC Sections 465-471, are dealt with in BNS Sections 335-340.

The data published by the NCRB represent the number of crimes that reached the point of the First Information Report (FIR) registration, meaning they reflect only cybercrime cases that were formally presented to the law enforcement system to investigate, rather than all complaints reported. The data shows that cybercrime cases increased from 27,248 in 2018 to 86,420 in 2023, a 3.17-fold increase in 5 years.

Two structural shifts are visible: the post-pandemic jump and subsequent acceleration.

However, these figures likely underestimate the true scale of cybercrime because many incidents are reported only through online complaint portals and may not result in FIR registration.
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The Financial Scale of Digital Fraud

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The Financial Scale of Digital Fraud

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Source: Ministry of Home Affairs via,  Indian Cyber Crime Coordination Centre (I4C), and National Cyber Crime Reporting Portal (NCRP)

This dataset tracks financial fraud complaints reported through the National Cyber Crime Reporting Portal (NCRP) and the estimated financial losses associated with those complaints.

The financial losses reported between 2021 and 2024 increased by 41 times over four years, compared to 2021, from 551 crore to 22,848 crore. At the same time, the number of complaints rose from 262,846 to over 1.9 million, an increase of ~623%, indicating both rising victimisation and greater public awareness of reporting mechanisms.

The contrast between these two trends is striking:
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While complaints increased by around 7 times, financial losses increased by over 40 times. 

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Distribution of Cyber-Fraud Complaints and Financial Losses by Fraud Type
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Source: Ministry of Home Affairs via Indian Cyber Crime Coordination Centre and National Cyber Crime Reporting Portal; analysis based on reporting in Business Standard using government cyber-fraud data.
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This divergence implies an uneven relationship between the number of incidents and the financial damage that they inflict. Most cyber fraud incidents involve relatively small transaction values; however, a smaller group of fraud categories result in disproportionate numbers of financial losses.
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Distribution of Financial Losses Across Major Cyber-Fraud Categories in India

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Source: Ministry of Home Affairs via,  Indian Cyber Crime Coordination Centre (I4C), and National Cyber Crime Reporting Portal (NCRP) figures reported by The Indian Express
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As reported by The Indian Express, based on the data compiled by the I4C, investment-related scams alone account for roughly 77% of reported cyber-fraud losses, followed by smaller shares from “digital arrest” scams (8%), credit card fraud (7%), sextortion (4%), e-commerce fraud (3%), and malware or app-based fraud (1%). This distribution means that even though scams with lower values, like phishing, OTP fraud, and small payment fraud, produce a high proportion of complaints, few categories of fraud produce most of the financial losses.

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Analysis

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1. Cybercrime is expanding faster than most traditional crimes: The fact that cybercrime cases have tripled in five years shows that cyber offences are presently becoming a significant element of Indian crime. Unlike conventional crimes that require physical proximity, cybercrime can be conducted remotely and at scale, enabling perpetrators to target large numbers of victims simultaneously.

2. Financial losses are concentrated in a small set of fraud categories: As cases of cybercrimes have been on the increase, the monetary losses of digital fraud cases have been increasing at a higher rate. The fact that the number of reported financial losses has increased 40 times in 4 years indicates that cybercrime has a very high economic impact.

3. Complaint volumes and financial damage follow different patterns: When comparing complaints and financial losses, it is evident that cyber fraud losses are unevenly distributed across types of incidents. Most of the prevalent scams reported, including phishing or OTP fraud, involve relatively small transaction values but yield a high portion of complaints. Conversely, fewer categories of fraud, especially investment-based schemes, contribute a significantly higher percentage of total financial losses.

4. Digital financial infrastructure has expanded the attack surface: India’s rapid adoption of digital payment systems, mobile banking and digital  financial systems has dramatically increased the number of potential victims of cybercriminals. The scale of online transactions creates new vulnerabilities that organised cybercrime networks take advantage of.

5. Reporting improvements reveal previously hidden crime: The expansion of national reporting systems has enhanced the transparency in the trends of cybercrime. The increase in the number of complaints recorded is partially due to improved reporting systems and not necessarily to the increased criminal activity, meaning that previous data might have understated the magnitude of cyber fraud.

Recommendations
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1. Move from reactive policing to proactive cyber-risk monitoring: The conventional models of policing focus on investigation of crimes that have already taken place. With such a magnitude and pace of cyber fraud, India should have systems that are designed to detect and prevent the fraud at its early stages, such as real-time observation of suspicious patterns in transactions by financial institutions.

2. Strengthen financial intelligence sharing across institutions: There are a lot of instances of cyber fraud that use more than one bank, payment system, and telecommunication provider. To detect new networks of fraud sooner, it can be suggested to establish more information-sharing measures between the financial institution and law enforcement agencies.

3. Target organised cyber fraud networks rather than individual incidents: Many digital scams operate through organised networks that coordinate phishing, mule accounts, and fake payment channels. The solution in regard to this involves dismantling these networks through investigative procedures instead of treating incidents on a case-by-case basis.

4. Improve recovery mechanisms for stolen funds: The recovery of the funds lost is one of the most difficult issues in cases of cyber fraud. Expanding systems such as the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) can improve the speed at which fraudulent transactions are frozen or reversed.

5. Strengthen digital financial literacy: A significant percentage of cyber frauds are based on social engineering methods that take advantage of user behaviour as opposed to technical weaknesses. Victimisation can be greatly reduced through specific public awareness efforts on typical scam schemes.

Conclusion
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India’s experience illustrates a broader global trend: as economies digitise, crime increasingly follows the flow of digital money. While cybercrime incidents are rising steadily, the much faster growth in financial losses suggests that cybercriminals are becoming more organised, technologically sophisticated, and economically motivated.

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References:
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• https://indianexpress.com/article/india/indians-lost-rs-53000-crore-fraud-cheating-cases-six-years-maharashtra-2025-10452185/ 
• https://www.pib.gov.in/PressReleasePage.aspx?PRID=2226441&reg=3&lang=2 -
• https://www.ncrb.gov.in/crime-in-india.html 
• https://i4c.mha.gov.in/index.aspx 
• https://i4c.mha.gov.in/index.aspx 

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Introduction

Misinformation poses a significant challenge to public health policymaking since it undermines efforts to promote effective health interventions and protect public well-being. The spread of inaccurate information, particularly through online channels such as social media and internet platforms, further complicates the decision-making process for policymakers since it perpetuates public confusion and distrust. This misinformation can lead to resistance against health initiatives, such as vaccination programs, and fuels scepticism towards scientifically-backed health guidelines.

Before the COVID-19 pandemic, misinformation surrounding healthcare largely encompassed the effects of alcohol and tobacco consumption, marijuana use, eating habits, physical exercise etc. However, there has been a marked shift in the years since. One such example is the outcry against palm oil in 2024: it is an ingredient prevalent in numerous food and cosmetic products, and came under the scanner after a number of claims that palmitic acid, which is present in palm oil, is detrimental to our health. However, scientific research by reputable institutions globally established that there is no cause for concern regarding the health risks posed by palmitic acid. Such trends and commentaries tend to create a parallel unscientific discourse that has the potential to not only impact individual choices but also public opinion and as a result, market developments and policy conversations. 

A prevailing narrative during the worst of the Covid-19 pandemic was that the virus had been engineered to control society and boost hospital profits. The extensive misinformation surrounding COVID-19 and its management and care increased vaccine hesitancy amongst people worldwide. It is worth noting that vaccine hesitancy has been a consistent trend historically; the World Health Organisation flagged vaccine hesitancy as one of the main threats to global health, and there have been other instances where a majority of the population refused to get vaccinated anticipating unverified, long-lasting side effects. For example, research from 2016 observed a significant level of public skepticism regarding the development and approval process of the Zika vaccine in Africa. Further studies emphasised the urgent need to disseminate accurate information about the Zika virus on online platforms to help curb the spread of the pandemic. 

In India during the COVID-19 pandemic, despite multiple official advisories, notifications and guidelines issued by the government and ICMR, people continued to remain opposed to vaccination, which resulted in inflated mortality rates within the country. Vaccination hesitancy was also compounded by anti-vaccination celebrities who claimed that vaccines were dangerous and contributed in large part to the conspiracy theories doing the rounds. Similar hesitation was noted in misinformation surrounding the MMR vaccines and their likely role in causing autism was examined.  At the time of the crisis, the Indian government also had to tackle disinformation-induced fraud surrounding the supply of oxygens in hospitals. Many critically-ill patients relied on fake news and unverified sources that falsely portrayed the availability of beds, oxygen cylinders and even home set-ups, only to be cheated out of money. 

The above examples highlight the difficulty health officials face in administering adequate healthcare. The special case of the COVID-19 pandemic also highlighted how current legal frameworks failed to address misinformation and disinformation, which impedes effective policymaking. It also highlights how taking corrective measures against health-related misinformation becomes difficult since such corrective action creates an uncomfortable gap in an individual’s mind, and it is seen that people ignore accurate information that may help bridge the gap. Misinformation, coupled with the infodemic trend, also leads to false memory syndrome, whereby people fail to differentiate between authentic information and fake narratives. Simple efforts to correct misperceptions usually backfire and even strengthen initial beliefs, especially in the context of complex issues like healthcare. Policymakers thus struggle with balancing policy making and making people receptive to said policies in the backdrop of their tendencies to reject/suspect authoritative action. Examples of the same can be observed on both the domestic front and internationally. In the US, for example, the traditional healthcare system rations access to healthcare through a combination of insurance costs and options versus out-of-pocket essential expenses. While this has been a subject of debate for a long time, it hadn’t created a large scale public healthcare crisis because the incentives offered to the medical professionals and public trust in the delivery of essential services helped balance the conversation. In recent times, however, there has been a narrative shift that sensationalises the system as an issue of deliberate “denial of care,” which has led to concerns about harms to patients.

Policy Recommendations

The hindrances posed by misinformation in policymaking are further exacerbated against the backdrop of policymakers relying on social media as a method to measure public sentiment, consensus and opinions. If misinformation about an outbreak is not effectively addressed, it could hinder individuals from adopting necessary protective measures and potentially worsen the spread of the epidemic. To improve healthcare policymaking amidst the challenges posed by health misinformation, policymakers must take a multifaceted approach. This includes convening a broad coalition of central, state, local, territorial, tribal, private, nonprofit, and research partners to assess the impact of misinformation and develop effective preventive measures. Intergovernmental collaborations such as the Ministry of Health and the Ministry of Electronics and Information Technology should be encouraged whereby doctors debunk online medical misinformation, in the backdrop of the increased reliance on online forums for medical advice. Furthermore, increasing investment in research dedicated to understanding misinformation, along with the ongoing modernization of public health communications, is essential. Enhancing the resources and technical support available to state and local public health agencies will also enable them to better address public queries and concerns, as well as counteract misinformation. Additionally, expanding efforts to build long-term resilience against misinformation through comprehensive educational programs is crucial for fostering a well-informed public capable of critically evaluating health information.

From an individual perspective, since almost half a billion people use WhatsApp it has become a platform where false health claims can spread rapidly. This has led to a rise in the use of fake health news. Viral WhatsApp messages containing fake health warnings can be dangerous, hence it is always recommended to check such messages with vigilance. This highlights the growing concern about the potential dangers of misinformation and the need for more accurate information on medical matters.

Conclusion

The proliferation of misinformation in healthcare poses significant challenges to effective policymaking and public health management. The COVID-19 pandemic has underscored the role of misinformation in vaccine hesitancy, fraud, and increased mortality rates. There is an urgent need for robust strategies to counteract false information and build public trust in health interventions; this includes policymakers engaging in comprehensive efforts, including intergovernmental collaboration, enhanced research, and public health communication modernization, to combat misinformation. By fostering a well-informed public through education and vigilance, we can mitigate the impact of misinformation and promote healthier communities.

References

1. van der Meer, T. G. L. A., & Jin, Y. (2019), “Seeking Formula for Misinformation Treatment in Public Health Crises: The Effects of Corrective Information Type and Source” Health Communication, 35(5), 560–575. https://doi.org/10.1080/10410236.2019.1573295 
2. “Health Misinformation”, U.S. Department of Health and Human Services. https://www.hhs.gov/surgeongeneral/priorities/health-misinformation/index.html 
3. Mechanic, David, “The Managed Care Backlash: Perceptions and Rhetoric in Health Care Policy and the Potential for Health Care Reform”, Rutgers University. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2751184/pdf/milq_195.pdf 
4. “Bad actors are weaponising health misinformation in India”, Financial Express, April 2024.

https://www.financialexpress.com/life/entertainment-bad-actors-are-weaponising-health-misinformation-in-india-3448871/ 

5. “Role of doctors in eradicating misinformation in the medical sector.”, Times of India, 1 July 2024. https://timesofindia.indiatimes.com/life-style/health-fitness/health-news/national-doctors-day-role-of-doctors-in-eradicating-misinformation-in-the-healthcare-sector/articleshow/111399098.cms 

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Introduction

The ramifications of cybercrime can be far-reaching. Depending on the size of the attack, even entire countries can be affected if their critical infrastructure is connected to the internet. The vast majority of security breaches start within the perimeter and most internet attacks are socially engineered. Unwittingly trusting any email or web request from an unknown sender creates a potential danger for those organisations that depend on the Internet for their business functions. In this ever-evolving digital downtown yet another group has emerged from its darkest corners of targeting the UK’s very bastion of British and global heritage; a treasure trove of around 14 million volumes, ancient manuscripts, in the precious British Library. A group self-identified as Rhysida. Their bold maneuver, executed with the stealth of seasoned cyber brigands, has cast a shadow as long and dark as those found in the Gothic novels that rest on the library's shelves. The late October cyber-attack has thrust the British Library into an unnerving state of chaos, a situation more commonly aligned with works of dystopian fiction than the everyday reality of a revered institution.

The Modus Operandi

The gang uses all-new Rhysida ransomware to jeopardize Virtual Private Networks, which is typically used by library staff to gain access to their employee’s systems remotely. The Ransomware presents itself as a regular decoy file in a familiar fashion as regular phishing attacks in an email, tricking its victim and downloading itself into the host system.  Once the malware enters the system it stays dormant and lurks around the system for a period of time. The new malware has significantly reduced the dwell time from 4 days to less than 24 hours which enables it to evade periodic system checks to avoid detection.

 Implications of Cyber Attack

Implications of the cyber-attack have been sobering and multifaceted. The library's systems, which serve as the lifeline for countless scholars, students, and the reading public, were left in disarray, unsettlingly reminiscent of a grand mansion invaded by incorporeal thieves. The violation has reverberated through the digital corridors of this once-impenetrable fortress, and the virtual aftershocks are ongoing. Patrons, who traverse a diverse spectrum of society, but share a common reverence for knowledge, received unsettling news: the possibility that their private data has been compromised—a sanctity breached, revealing yet again how even the most hallowed of spaces are not impervious to modern threats.

It is with no small sense of irony that we consider the nature of the stolen goods—names, email addresses, and the like. It is not the physical tomes of inestimable value that have been ransacked, but rather the digital footprints of those who sought the wisdom within the library's walls. This virtual Pandora's Box, now unleashed onto the dark web, has been tagged with a monetary value. Rhysida has set the ominous asking price of a staggering $740,000 worth of cryptocurrency for the compromised data, flaunting their theft with a hubris that chills the spine.

Yet, in this convoluted narrative unfolds a subplot that offers some measure of consolation. Payment information purports the library has not been included in this digital heist, offering a glint of reassurance amidst the prevailing uncertainty. This digital storm has had seismic repercussions: the library's website and interconnected systems have been besieged and access to the vast resources significantly hampered. The distressing notice of a 'major technology outage' transformed the digital facade from a portal for endless learning to a bulletin of sorrow, projecting the sombre message across virtual space.

The Impact

The impact of this violation will resonate far beyond the mere disruption of services; it signals the dawn of an era where venerable institutions of culture and learning must navigate the depths of cybersecurity. As the library grapples with the breach, a new front has opened in the age-old battle for the preservation of knowledge. The continuity of such an institution in a digitised world will be tested, and the outcome will define the future of digital heritage management. As the institution rallies, led by Roly Keating, its Chief Executive, one observes not a defeatist retreat, but a stoic, strategic regrouping. Gratitude is extended to patrons and partners whose patience has become as vital a resource as the knowledge the library preserves. The reassurances given, while acknowledging the laborious task ahead, signal not just an intention to repair but to fortify, to adapt, to evolve amidst adversity.

This wretched turn of events serves as a portentous reminder that threats to our most sacred spaces have transformed. The digital revolution has indeed democratised knowledge but has also exposed it to neoteric threats. The British Library, a repository of the past, must now confront a distinctly modern adversary. It requires us to posit whether our contemporary guardians of history are equipped to combat those who wield malicious code as their weapons of choice.

Best Practices for Cyber Resilience 

It is crucial to keep abreast with recent developments in cyberspace and emerging trends. Libraries in the digital age must ensure the protection of their patron’s data by applying comprehensive security protocols to safeguard the integrity, availability and confidentiality of sensitive information of their patrons. A few measures that can be applied by libraries include. 

• Secured Wi-Fi networks: Libraries offering public Wi-Fi facilities must secure them with strong encryption protocols such as WPA 3. Libraries should establish separate networks for internal operations allowing separation of staff and public networks to protect sensitive information. 
• Staff Training Programs: To avoid human error it is imperative that comprehensive training programs are conducted on a regular basis to generate greater awareness of cyber threats among staff and educate them about best practices of cyber hygiene and data security. 
• Data Backups and Recovery Protocols: Patrons' sensitive data should be updated and backed up regularly. Proper verification of the user’s data integrity is crucial and should be stored securely in a dedicated repository to ensure full recovery of the user’s data in the event of a breach. 
• Strong Authentication: Strong authentication to enhance library defenses is crucial to combat cyber threats. Staff and Patrons should be educated on strong password usage and the implementation of Multi-Factor Authentication to add an extra layer of security. 

Conclusion

Finally, whatever the future holds, what remains unassailable is the cultural edifice that is the British Library. Its trials and tribulations, like those of the volumes it safeguards, become a part of a larger narrative of endurance and defiance. In the canon of history—filled with conflicts and resolutions—the library, like the lighter anecdotes and tragic tales it harbours, will decidedly hold its place. And perhaps, with some assurance, we might glean from the sentiment voiced by Milton—an assurance that the path from turmoil to enlightenment, though fraught with strenuous challenges, is paved with lessons learned and resilience rediscovered. Cyberspace is constantly evolving hence it is in our best interest to keep abreast of all developments in this digital sphere. Maximum threats can be avoided if we are vigilant. 

 References:

• https://www.bbc.com/news/entertainment-arts-67544504