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Introduction 

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Regulatory agencies throughout Europe have stepped up their monitoring of digital communication platforms because of the increased use of Artificial Intelligence in the digital domain. Messaging services have evolved into being more than just messaging systems, they now serve as a gateway for Artificial Intelligence services, Business Tools and Digital Marketplaces. In light of this evolution, the Competition Authority in Italy has taken action against Meta Platforms and ordered Meta to cease activities on WhatsApp that are deemed to restrict the ability of other companies to sell AI-based chatbots. This action highlights the concerns surrounding Gatekeeping Power, Market Foreclosure and Innovation Suppression. This proceeding will also raise questions regarding the application of Competition Law to the actions of Dominant Digital Platforms, where they leverage their own ecosystems to promote their own AI products to the detriment of competitors.

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Background of the Case

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In December 2025, Italy’s competition authority, the Autorità Garante della Concorrenza e del Mercato (AGCM), ordered Meta Platforms to suspend certain contractual terms governing WhatsApp. These terms allegedly prevented or restricted the operation of third-party AI chatbots on WhatsApp’s platform.

The decision was issued as an interim measure during an ongoing antitrust investigation. According to the AGCM, the disputed terms risked excluding competing AI chatbot providers from accessing a critical digital channel, thereby distorting competition and harming consumer choice.

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Why WhatsApp Matters as a Digital Gateway

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WhatsApp is situated uniquely within the European digital landscape. It has hundreds of millions of users throughout the entire European Union; therefore, it is an integral part of the communication infrastructure that supports communications between individual consumers and companies as well as between companies and their service providers. AI chatbot developers depend heavily upon WhatsApp as it provides the ability to connect directly with consumers in real-time, which is critical to their success as business offers.

According to the Italian regulator's opinion, a corporation that controls the ability to communicate via such a popular platform has a tremendous influence over innovation within that market as it essentially operates as a gatekeeper between the company creating an innovative service and the consumer using that service. If Meta is permitted to stop competing AI chatbot developers while providing more productive and useful offers than those offered by competing developers, it is likely that competing developers will be unable to market and distribute their innovative products at sufficient scale to remain competitive.

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Alleged Abuse of Dominant Position

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Under EU and national competition law, companies holding a dominant market position bear a special responsibility not to distort competition. The AGCM’s concern is that Meta may have abused WhatsApp’s dominance by:

• Restricting market access for rival AI chatbot providers
• Limiting technical development by preventing interoperability
• Strengthening Meta’s own AI ecosystem at the expense of competitors

Such conduct, if proven, could amount to an abuse under Article 102 of the Treaty on the Functioning of the European Union (TFEU). Importantly, the authority emphasised that even contractual terms—rather than explicit bans—can have exclusionary effects when imposed by a dominant platform.

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Meta’s Response and Infrastructure Argument

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Meta has openly condemned the Italian ruling as “fundamentally flawed,” arguing that third-party AI chatbots represent a major economic burden to the infrastructure and risk the performance, safety, and user enjoyment of WhatsApp.

Although the protection of infrastructure is a valid issue of concern, competition authorities commonly look at whether the justifications for such restrictions are appropriate and non-discriminatory. One of the principal legal issues is whether the restrictions imposed by Meta were applied in a uniform manner or whether they were selectively imposed in favour of Meta's AI services. If the restrictions are asymmetrical in application, they may be viewed as anti-competitive rather than as legitimate technical safeguards.

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Link to the EU’s Digital Markets Framework

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The Italian case fits into a wider EU context in relation to their efforts to regulate the actions of large technology companies with the use of prior (ex-ante) regulation as contained in the Digital Markets Act (DMA). The DMA has put in place obligations on a set of gatekeepers to make available to third parties on a non-discriminatory basis in order to maintain equitable access, interoperability and no discrimination against those parties.

While the Italian case has been brought pursuant to an Italian competition law, its philosophy is consistent with that of the DMA in that dominant digital platforms should not undertake actions that use their control over their core products and services to prevent other companies from being able to innovate. The trend with some EU national regulators is to be increasingly willing to take swift action through the application of interim measures rather than await many years for final decisions.

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Implications for AI Developers and Platforms

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The Italian order signifies to developers of AI-based chatbots that competitive access to AI technology via messaging services is an important factor for regulatory bodies. The order also serves as a warning to the large incumbent organisations that are establishing a foothold in the messaging services market to integrate AI into their already established platforms that they will not be protected from competition laws.

Additionally, the overall case showcases the growing consensus amongst regulatory agencies regarding the role of competition in the development of AI. If a handful of large companies are allowed to control both the infrastructure and the AI technology being operated on top of that infrastructure, the result will likely be the development of closed ecosystems that eliminate or greatly reduce the potential for technology diversity.

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Conclusion 

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Italy's move against Meta highlights a significant intersection between competitive laws and artificial intelligence. The Italian antitrust authority has reinforced the principle that digital gatekeepers cannot use contractual methods to block off access to competition in targeting WhatsApp's restrictive terms. As AI becomes a larger part of our day to day digital services, regulatory bodies will likely continue to increase their scrutiny on platform behaviour. The result of this investigation will impact not just the Metaverse's AI strategy, but also create a baseline for future European regulators' methods of balancing innovation versus competition versus consumer choice in an increasingly AI-driven digital marketplace. 

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References 

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1. https://www.reuters.com/sustainability/boards-policy-regulation/italy-watchdog-orders-meta-halt-whatsapp-terms-barring-rival-ai-chatbots-2025-12-24/ 
2. https://techcrunch.com/2025/12/24/italy-tells-meta-to-suspend-its-policy-that-bans-rival-ai-chatbots-from-whatsapp/ 
3. https://www.communicationstoday.co.in/italy-watchdog-orders-meta-to-halt-whatsapp-terms-barring-rival-ai-chatbots/
4. https://www.techinasia.com/news/italy-watchdog-orders-meta-halt-whatsapp-terms-ai-bot 

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Introduction

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युद्धे सूर्यास्ते युध्यन्तः समाप्तयन्ति, In ancient times, after the day’s battle had ended and the sun had set, warriors would lay down their arms and rest, allowing their minds and bodies to recover before facing the next challenge, and giving warriors time to rest and prepare mentally and physically for the next day. Today, as we remain endlessly connected to work through screens and notifications, the Right to Disconnect bill seeks to restore that same rhythm of rest and renewal in the digital age. By giving individuals the space to disconnect, it aims to restores balance, protects psychological health, and acknowledges that human resilience is not limitless, even in a world dominated by technology.

The Right to Disconnect Bill, 2025, was recently introduced in the lower house of Parliament during the winter session, which began on 1st December 2025, as a private member’s bill by Ms. Supriya Sule, Lok Sabha MP.

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Understanding the Psychology Behind the Proposed Right to disconnect Bill

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The purpose of this law is based on neuroscience for humans. When workers are always in a state of being "always on", the situation of their bodies gets to the chronic stress response state where they are getting overwhelmed with cortisol, which is the main human stress hormone. The constant vigilance that the body and mind are under forces the nervous system into always being in a state of sympathetic activation, while depriving it of the restorative (parasympathetic) states that are necessary for genuine recovery. Neuroscience studies show that 96% of heavy users of technology suffer from anxiety and lack of sleep due to technology. This phenomenon is known medically as "bytemares." The brain tries to attend to several things at once, and this way its cognitive capacity becomes thinner, so there is a reduction in focus, productivity is decreased, and the stress level is increased considerably.

Increasingly, the mental suffering that people get through is not only the physical and psychological aspects of it. The digital fatigue generated by the "always-on culture" getting chronic takes its toll on the emotional capacity of the staff, interrupts their sleep cycles (particularly depriving them of REM sleep), and leads to lower melatonin secretion.

Employees in such environments have a 23% increased chance of suffering from burnout, which the World Health Organisation defines as an occupational syndrome consisting of emotional exhaustion, depersonalization, and downgrading of performance. Mental health is the silent destruction that goes on without anyone noticing; the individuals who are affected show productive performance while their neuroendocrine systems are dying little by little.

Hence, the intent of the Indian legislature is clear, which is to prioritize the human dimension, allowing employees, the warriors of the digital age, to pause and recover, fostering work‑life balance without compromising commitment or productivity, and reflecting a thoughtful, humane approach in the modern technology driven world. 

The proposed Right to Disconnect Bill takes position as a law that can greatly help with the mental health of employees and therefore keep them healthy. The bill allows employees to legally disconnect from electronic communication related to their jobs outside of the working hours set by the employer; this way, it recognises more or less that the human brain was never meant to be always connected.

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The Need for Digital Detox from a Scientific Perspective

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Digital detoxification is the process through which the brain resets its dopamine receptors, hence stopping the process of instant gratification that is constantly reinforced through notifications. The employees who cut off their connection can focus better, remain emotionally stable, and lead healthier lives, the effect of which is measurable. Not only on single persons, but also the World Health Organisation, through its studies, has declared that mental health interventions in workplaces can yield a return of 4:1 on investment through increased productivity and decline in absenteeism.

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Digital Detox: Structured Disconnection, Not Digital Rejection

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One of the most important aspects of the proposed bill is the acknowledgment of digital detox as a supportive tool. However, it is very important to note that digital detox does not mean completely cutting off technology. It is the rule-based disengagement that brings back cognitive balance. Measures like limiting notifications after work hours, protecting weekends and holidays from routine communication and creating offline time zones facilitate the brain's resetting process. Psychological studies associate such practices with better concentration, emotional control, sleep quality and finally productivity in the long run. The initiative of having digital detox centres and offering counselling services is an indication that the issue of overexposure is not just a matter of personal lack of discipline, but rather a problem of modern working designs.

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Positioning Mental Well-Being as Core 

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The fundamental aspect of the bill is based on the constitutional assurance provided by Article 21 (Constitution of India), the Right to Life and personal Liberty, which has been interpreted by the courts to cover health of mind and body as well as time for leisure. This law reform grants a right to not be available at work, which means that employers will not be able to require constant availability at work without suffering legal consequences. The Right to Disconnect Bill finally illustrates society's unanimity that, amidst our digital age, mental well-being protection is no more a nice-to-have it is a must-have. The bill permits the guarding of the recovery periods, and at the same time, it recognises that the productivity that is sustainable comes from employees who are rested and mentally healthy, not from the constantly depleted workforce in the digital chains.

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The psychological Rationale

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Psychological analysis indicates that this always-on condition impacts productivity in measurable ways. The human brain may get overloaded to distinguish between important and unimportant information due to the uninterrupted flow of alerts and communications. The whole process leads to a situation, continuous exposure to alerts diminishes the ability to notice the really important events thus allowing the critical ones to go unnoticed. Burnout results as a natural consequence. Research shows that the psychological state resulting from digital overstimulation is anxiety, sleep problems, tiredness, and inability to focus. 

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Work Culture in the Cybersecurity Realm and Analysis of the Right to Disconnect

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Although every sector today demands high productivity and significant commitment from its workforce, the Cybersecurity professionals, IT engineers, SOC analysts, incident responders, cyberseucrity researchers, cyber lawyers and digital operations teams are often engage in 24x7 loop because they deal with uniquely critical responsibilities, if ignored or delayed, can compromise sensitive systems, data integrity, and national security. 

It is notable that the flow of activities has been silently but significantly changing the paradigm. Availability has replaced accountability, and often responsiveness is regarded as performance. The “on duty” and “off duty” line blurs when a client escalation or a suspected breach alert calls the phone at midnight. This way, an unspoken rule develops that the worker has to be reachable irrespective of the time as being reachable has become part of the job.

In India, the 48-hour work week that is already among the world's most demanding has been made even more intense by digital connectivity. The work intensity of remote and hybrid models has further crossed spatial and temporal boundaries producing a psychologically endless workday. Hence, the cyber workforce lives in a constant state of low-grade alertness, i.e., never fully sleeping, never fully offline. For professionals working in cyber security, this issue of wellbeing is not just a personal issue but also a business issue. Mental fatigue may lead to poor decision making, slower response time in case of incidents, and more errors being made unintentionally  by people.

Hence comes the relevance of the proposed Right to Disconnect bill, Implementing it in the cybersecurity realm may require employers to plan for additional task forces so that productivity remains unaffected, while ensuring that employees receive the rest and balance they need. This approach not only protects mental well‑being but also creates opportunities for new roles, distributes workloads fairly, and strengthens the overall resilience and efficiency of the organization.

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Legislature Intent - The Right to Disconnect as a preventive control

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In this scenario, the Right to Disconnect Bill, 2025, which was presented in the Lok Sabha as a private member's bill, can be seen as a precautionary measure in the digital risk ecosystem instead of merely as a employee welfare initiative. It intends to create legally enforceable lines of demarcation between the demands of a job and one's personal life. The bill provisions, like the right not to answer work calls and texts after office hours, protection from being fired, pay for overtime, and agreed-upon emergency protocols, are all tools to set new norms rather than to impose restrictions on the output. 

This can be seen as security logic that has been established in the cyber governance sphere. Even the best systems require planned downtimes for patching, upgrading, and recovery. Humans cannot be treated differently. Loss of operation without recovery will only increase the likelihood of failure. The Right to Disconnect works as a human-layer security, which reduces the risk of incidents caused by fatigue and burnout among employees.

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The Legislative Recognition of Human Needs

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The Right to Disconnect Bill is a landmark change of thinking, moving from the perception of disconnection as unprofessional to the acknowledgement of it as a basic requirement for human dignity and health. The Indian legislation, which was passed through a private member's bill, clearly defines the limits of professional and personal time. By providing the employees with the legal right to disconnect, the bill affirms what psychological science has been telling us for a long time: people need real breaks to be at their best.

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Conclusion

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The Proposed Right to Disconnect Bill, 2025, is a progressive move in law, which, among others confirms that a digital world, constant connectivity may undermines both individual health and company/orgnisation’s buisness continuity. A balanced approach is essential, with clearly agreed-upon emergency norms to guide situations where employees may need to work extra hours in a reasonable and lawful manner. It recognises that people are the backbone of the digital ecosystem and need time off to work effectively and securely. In a connected economy, protecting mental bandwidth is as crucial as protecting technical networks, making the Right to Disconnect a key element of sustainable resilience. 

From a cybersecurity perspective, no secure digital future can emerge from exhausted minds. A strong digital and cyber‑India will have laws like the Right to Disconnect Bill, signaling a shift in policy thinking. This law moves the burden from individuals having to adapt to always-on technologies onto systems, organisations, and governance structures to respect human limits. By recognising mental well-being as an essential factor of employee’s wellbeing, the bill reinforces that resilient work ecosystems depend not only on robust infrastructure and controls but also on well-rested, focused, and secure individuals.

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References

• https://www.shankariasparliament.com/blogs/pdf/right-to-disconnect-bill-2025
• https://ijlr.iledu.in/wp-content/uploads/2025/04/V5I653.pdf
• https://timesofindia.indiatimes.com/education/news/no-calls-and-emails-after-office-hours-right-to-disconnect-bill-introduced-in-lok-sabha-to-set-workplace-boundaries/articleshow/125806984.cms
• https://www.hindustantimes.com/india-news/what-is-right-to-disconnect-bill-introduced-in-lok-sabha-and-can-it-clear-parliament-101765025582585.html

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Introduction

Rajeev Chandrasekhar, the Union minister of state for information technology (IT), said that the Global Partnership on Artificial Intelligence (GPAI) Summit, which brings together 29 member governments, including the European Union, announced on 13th December 2023 that the New Delhi Declaration had been adopted. The proclamation committed to developing AI applications for medical treatment and agribusiness jointly and taking the needs of the Global South into account when developing AI.

In addition, signing countries committed to leveraging the GPAI infrastructure to establish a worldwide structure for AI safety and trust, as well as to make AI advantages and approaches accessible to all. In order to complete the recommended structure in six months, India also submitted a proposal to host the GPAI Global Governance Summit.

“The New Delhi Declaration, which aims to place GPAI at the forefront of defining the future of AI in terms of both development and building cooperative AI across the partner states, has been unanimously endorsed by 29 GPAI member countries. Nations have come to an agreement to develop AI applications in healthcare, agriculture, and numerous other fields that affect all of our nations and citizens,” Chandrasekhar stated.

The statement highlights GPAI's critical role in tackling modern AI difficulties, such as generative AI, through submitted AI projects meant to maximize benefits and minimize related risks while solving community problems and worldwide difficulties.

GPAI

Global Partnership on Artificial Intelligence (GPAI) is an organisation of 29 countries from the Americas (North and South), Europe and Asia. It has important players such as the US, France, Japan and India, but it excludes China. The previous meeting took place in Japan. In 2024, India will preside over GPAI.

In order to promote and steer the responsible implementation of artificial intelligence based on human rights, multiculturalism, gender equality, innovation, economic growth, the surroundings, and social impact, this forum was established in 2020. Its goal is to bring together elected officials and experts in order to make tangible contributions to the 2030 Agenda and the UN Sustainable Development Goals (SDGs). 

Given the quick and significant advancements in artificial intelligence over the previous year, the meeting in New Delhi attracted particular attention. They have sparked worries about its misuse as well as enthusiasm about its possible advantages.

The Summit

The G20 summit, which India hosted in September 2023, provided an atmosphere for the discussions at the GPAI summit. There, participants of this esteemed worldwide economic conference came to an agreement on how to safely use AI for "Good and for All."

In order to safeguard people's freedoms and security, member governments pledged to address AI-related issues "in a responsible, inclusive, and human-centric manner."

The key tactic devised is to distribute AI's advantages fairly while reducing its hazards. Promoting international collaboration and discourse on global management for AI is the first step toward accomplishing this goal. 

A major milestone in that approach was the GPAI summit.

The conversation on AI was started by India's Prime Minister Narendra Modi, who is undoubtedly one of the most tech-aware and tech-conscious international authorities.

He noted that every system needs to be revolutionary, honest, and trustworthy in order to be sustained.

"There is no doubt that AI is transformative, but it is up to us to make it more and more transparent." He continued by saying that when associated social, ethical, and financial concerns are appropriately addressed, trust will increase.

After extensive discussions, the summit attendees decided on a strategy to establish global collaboration on a number of AI-related issues. The proclamation pledged to place GPAI at the leading edge of defining AI in terms of creativity and cooperation while expanding possibilities for AI in healthcare, agriculture, and other areas of interest, according to Union Minister Rajeev Chandrasekhar.

There was an open discussion of a number of issues, including disinformation, joblessness and bias, protection of sensitive information, and violations of human rights. The participants reaffirmed their dedication to fostering dependable, safe, and secure AI within their respective domains.

Concerns raised by AI

• The issue of legislation comes first. There are now three methods in use. In order to best promote inventiveness, the UK government takes a "less is more" approach to regulation. Conversely, the European Union (EU) is taking a strong stance, planning to propose a new Artificial Intelligence Act that might categorize AI 'in accordance with use-case situations based essentially on the degree of interference and vulnerability'.
• Second, analysts say that India has the potential to lead the world in discussions about AI. For example, India has an advantage when it comes to AI discussions because of its personnel, educational system, technological stack, and populace, according to Markham Erickson of Google's Centers for Excellence. However, he voiced the hope that Indian regulations will be “interoperable” with those of other countries in order to maximize the benefits for small and medium-sized enterprises in the nation.
• Third, there is a general fear about how AI will affect jobs, just as there was in the early years of the Internet's development. Most people appear to agree that while many jobs won't be impacted, certain jobs might be lost as artificial intelligence develops and gets smarter. According to Erickson, the solution to the new circumstances is to create "a more AI-skilled workforce." 
• Finally, a major concern relates to deepfakes defined as 'digital media, video, audio and images, edited and manipulated, using Artificial Intelligence (AI).'

Need for AI Strategy in Commercial Businesses

Firstly, astute or mobile corporate executives such as Shailendra Singh, managing director of Peak XV Partners, feel that all organisations must now have 'an AI strategy'.

Second, it is now impossible to isolate the influence of digital technology and artificial intelligence from the study of international relations (IR), foreign policy, and diplomacy. Academics have been contemplating and penning works of "the geopolitics of AI."

Combat Strategies

"We will talk about how to combine OECD capabilities to maximize our capacity to develop the finest approaches to the application and management of AI for the benefit of our people. The French Minister of Digital Transition and Telecommunications", Jean-Noël Barrot, informed reporters. 

Vice-Minister of International Affairs for Japan's Ministry of Internal Affairs and Communications Hiroshi Yoshida stated, "We particularly think GPAI should be more inclusive so that we encourage more developing countries to join." Mr Chandrasekhar stated, "Inclusion of lower and middle-income countries is absolutely core to the GPAI mission," and added that Senegal has become a member of the steering group.

India's role in integrating agribusiness into the AI agenda was covered in a paragraph. The proclamation states, "We embrace the use of AI innovation in supporting sustainable agriculture as a new thematic priority for GPAI."

Conclusion

The New Delhi Declaration, which was adopted at the GPAI Summit, highlights the cooperative determination of 29 member nations to use AI for the benefit of all people. GPAI, which will be led by India in 2024, intends to influence AI research with an emphasis on healthcare, agriculture, and resolving ethical issues. Prime Minister Narendra Modi stressed the need to use AI responsibly and build clarity and confidence. Legislative concerns, India's potential for leadership, employment effects, and the difficulty of deepfakes were noted. The conference emphasized the importance of having an AI strategy in enterprises and covered battle tactics, with a focus on GPAI's objective, which includes tolerance for developing nations. Taken as a whole, the summit presents GPAI as an essential tool for navigating the rapidly changing AI field.

References

• https://www.thehindu.com/news/national/ai-summit-adopts-new-delhi-declaration-on-inclusiveness-collaboration/article67635398.ece
• https://www.livemint.com/news/india/gpai-meet-adopts-new-delhi-ai-declaration-11702487342900.html
• https://startup.outlookindia.com/sector/policy/global-partnership-on-ai-member-nations-unanimously-adopt-new-delhi-declaration-news-10065
• https://gpai.ai/