#FactCheck: Fake Claim that US has used Indian Airspace to attack Iran

Introduction:

The Indian Ministry of Communications has come up with a feature known as "Quick SMS Header Information" to provide citizens with more control over their messaging services. This feature would help users access crucial information about the sender through text message, therefore making the details readily available at their fingertips.

The Quick SMS Header service is the key to providing users with the feature to ensure that they are receiving messages from the correct source. Users can instantly learn all the necessary data about the sender of a certain SMS. This data is invaluable for making the distinction between real messages and suspicious spam or phishing, so the user can have a higher level of defense against online threats and scam activities.

Importance of Checking the Header:

1. Authenticity Verification: SMS header data represents another way to confirm the sender. This feature keeps the end user from wrongly assuming that the SMS is from a trusted source or an unknown sender. Hence, the end user is able to make a choice about the authenticity of the message.

2. Mitigating Spam and Phishing: The rise of SMS and phishing scams has created some significant hurdles for users in the process of differentiating between real and fake messages. Through the Quick SMS Header Information service, people will be able to look up any suspicious messages in order to be able to take appropriate steps to prevent links that lead to malicious websites or requests for personal information.

3. Enhancing User Security: The SMS header information plays an important role in ensuring that the user is secure and has no privacy issues.  The checking of the message headers will help us limit the possibilities of bad activities and reduce the chances of being a victim of cybercriminals.

4. Empowering Consumer Awareness: This feature is designed to encourage the people involved  to take responsibility for the security of their devices and establish a safer and more dependable digital platform.

Benefits:

• Enhanced Transparency: By giving access to the header information to the users, it is transparency that is promoted within the telecommunications ecosystem.
• Empowered Decision-Making: Now that users have information about the SMS header, they can make informed decisions regarding their communications and privacy.
• Efficient Resolution of Concerns: The Quick SMS Header Information serves the purpose of providing the needed resolution by telling us the message’s origin in cases where users come across any suspicious messages.
• User-Friendly Interface: With its easy and clear process, this feature caters to users of all technical proficiency levels, ensuring accessibility for all.

Working:

1. Compose Your SMS: Write a message with the header you wish to find the information about. For example, if you want to know details about a header labeled "SBIINB," your SMS should be in the format "DETAILS OF SBIINB." Note, all letters are in capital only.

2. Send it to 1909: Once your message is ready, send it to: 1909. Please note, this may charge you depending upon your current plan. 

3. Receive Response: The response to your SMS will be sent to you by the concerned telecommunication service provider or directly by 1909, a few seconds after you have sent your message. This response will have the data associated with the header above.

Another method to find SMS header information:

TRAI (Telecom Regulatory Authority of India) has made a tool on the webpage (https://smsheader.trai.gov.in/) to check for the SMS header associated with the message. 

TRAI has also mandated header registration for messages pertaining to transactional or promotional purposes. This has helped people identify the SMS header by simply looking into the database as made by TRAI.

Steps:

1. Go to https://smsheader.trai.gov.in/. The page looks like as shown below:

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2. Enter your Email, Name and complete the captcha under the Download/View Header Details and click on continue

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3. Enter the OTP received on your email with the captcha and click on continue

4. Now enter your SMS header in the format of AA-AAAA, where “AA” is your prefix and “AAAA” is your header name. For example, we have taken “AX-HDFCBK” as our sample header, so “AX” is our prefix and “HDFCBK” is our header name.

5. As soon as we press enter, the site returns the query with the information of the header, as shown below

Conclusion:

The importance of checking SMS headers is something that simply cannot be overemphasized. This is the principal procedure for identifying incoming messages as authentic, and on that basis, the users are able to make informed choices about the messages they receive. It also contributes to the rise of user safety and privacy.

The development of more transparent controls and a stronger decision-making process will make it easier for users to handle their digital lives. The Quick SMS Header Information service is easy and convenient to use, as its interface is simple and understandable for users of all technical levels.

In addition to this, TRAI's attempt to make available an online tool for the maintenance of a comprehensive database of SMS headers strengthens its position towards ensuring security for its users in the telecommunications sector.

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Introduction

AI has penetrated most industries and telecom is no exception. According to a survey by Nvidia, enhancing customer experiences is the biggest AI opportunity for the telecom industry, with 35% of respondents identifying customer experiences as their key AI success story. Further, the study found nearly 90% of telecom companies use AI, with 48% in the piloting phase and 41% actively deploying AI. Most telecom service providers (53%) agree or strongly agree that adopting AI would provide a competitive advantage. AI in telecom is primed to be the next big thing and Google has not ignored this opportunity. It is reported that Google will soon add “AI Replies” to the phone app’s call screening feature. 

How Does The ‘AI Call Screener’ Work?

With the busy lives people lead nowadays, Google has created a helpful tool to answer the challenge of responding to calls amidst busy schedules. Google Pixel smartphones are now fitted with a new feature that deploys AI-powered calling tools that can help with call screening, note-making during an important call, filtering and declining spam, and most importantly ending the frustration of being on hold.  

In the official Google Phone app, users can respond to a caller through “new AI-powered smart replies”. While “contextual call screen replies” are already part of the app,  this new feature allows users to not have to pick up the call themselves. 

• With this new feature,  Google Assistant will be able to respond to the call with a customised audio response.
• The Google Assistant, responding to the call, will ask the caller’s name and the purpose of the call. If they are calling about an appointment, for instance, Google will show the user suggested responses specific to that call, such as ‘Confirm’ or ‘Cancel appointment’.

Google will build on the call-screening feature by using a “multi-step, multi-turn conversational AI” to suggest replies more appropriate to the nature of the call. Google’s Gemini Nano AI model is set to power this new feature and enable it to handle phone calls and messages even if the phone is locked and respond even when the caller is silent.

Benefits of AI-Powered Call Screening

This AI-powered call screening feature offers multiple benefits:

1. The AI feature will enhance user convenience by reducing the disruptions caused by spam calls. This will, in turn, increase productivity.
2. It will increase call privacy and security by filtering high-risk calls, thereby protecting users from attempts of fraud and cyber crimes such as phishing.  
3. The new feature can potentially increase efficiency in business communications by screening for important calls, delegating routine inquiries and optimising customer service. 

Key Policy Considerations

Adhering to transparent, ethical, and inclusive policies while anticipating regulatory changes can establish Google as a responsible innovator in AI call management. Some key considerations for AI Call Screener from a policy perspective are:

1. The AI screen caller will process and transcribe sensitive voice data, therefore, the data handling policies for such need to be transparent to reassure users of regulatory compliance with various laws. 
2. AI has been at a crossroads in its ethical use and mitigation of bias. It will require the algorithms to be designed to avoid bias and reflect inclusivity in its understanding of language. 
3. The data that the screener will be using is further complicated by global and regional regulations such as data privacy regulations like the GDPR, DPDP Act, CCPA etc., for consent to record or transcribe calls while focussing on user rights and regulations. 

Conclusion: A Balanced Approach to AI in Telecommunications

Google’s AI Call Screener offers a glimpse into the future of automated call management, reshaping customer service and telemarketing by streamlining interactions and reducing spam. As this technology evolves, businesses may adopt similar tools, balancing customer engagement with fewer unwanted calls. The AI-driven screening will also impact call centres, shifting roles toward complex, human-centred interactions while automation handles routine calls. They could have a potential effect on support and managerial roles. Ultimately, as AI call management grows, responsible design and transparency will be in demand to ensure a seamless, beneficial experience for all users.

References

• https://resources.nvidia.com/en-us-ai-in-telco/state-of-ai-in-telco-2024-report
• https://store.google.com/intl/en/ideas/articles/pixel-call-assist-phone-screen/ 
• https://www.thehindu.com/sci-tech/technology/google-working-on-ai-replies-for-call-screening-feature/article68844973.ece
• https://indianexpress.com/article/technology/artificial-intelligence/google-ai-replies-call-screening-9659612/ 

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Introduction:

Technology has become a vital part of everyone’s life nowadays, it occupies essential activities of a person’s life whether we are working or playing and studying. I would say from education to corporate, technology makes everything easier and simpler to achieve the goals for a particular thing.  Corporate companies are using technology for their day-to-day work and there are many law-based foundations that are publishing blogs and papers for legal awareness, many lawyers use internet technology for promoting themselves which amounts to growth in their work. Some legal work can now be done by machines, which was previously unthinkable. Large disputes frequently have many documents to review. Armies of young lawyers and paralegals are typically assigned to review these documents. This work can be done by a properly trained machine. Machine drafting of documents is also gaining popularity. We’ve also seen systems that can forecast the outcome of a dispute. We are starting to see machines take on many tasks that we once thought was solely the domain of lawyers.

How to expand law firms and the corporate world with the help of technology?

If we talk about how lawyers’ lives will be impacted by technology then I would explain about law students first. Students are the one who is utilizing the technology at its best for their work, tech could be helpful in students’ lives. as law students use SCC online and manupatra, which are used for case laws. And during their law internships, they use it to help their seniors to find appropriate cases for them. and use it as well for their college research work. SCC and manupatra are very big platforms by which we can say if students use technology for their careers, it will impact their law career in the best ways.

A lawyer running a law firm is not a small task, and there are plenty of obstacles to that, such as a lack of tech solutions, failure to fulfil demands, and inability to innovate, these obstacles prevent the growth of some firms. The right legal tech can grow an organization or a law firm and there will be fewer obstacles.

Technology can be proven as a good mechanism to grow the law firm, as everything depends on tech, from court work to corporate. If we talk about covid during 2020, everything shifted towards the virtual world, court hearings switched to online mode due to covid which proved as a bone to the legal system as the case hearings were speedy and there was no physical contact due to that.

Legal automation is also helping law firms to grow in a competitive world. And it has other benefits also like shifting tedious tasks from humans to machines, allowing the lawyer to work on more valuable work. I would say that small firms should also need to embrace automation for competition in the corporate sector. Today, artificial intelligence offers a solution to solve or at least make the access-to-justice issue better and completely transform our traditional legal system.

There was a world-cited author, Richard Susskind, OBE, who talked about the future of law and lawyers and he wrote a book, Online Courts and the Future of Justice. Richard argues that technology is going to bring about a fascinating decade of change in the legal sector and transform our court system. Although automating our old ways of working plays a part in this, even more, critical is that artificial intelligence and technology will help give more individuals access to justice.

The rise of big data has also resulted in rapid identification systems, which allow police officers to quickly see an individual’s criminal history through a simple search.The FBI’s Next Generation Identification (NGI) system matches individuals with their criminal history information using biometrics such as fingerprints, palm prints, iris recognition, and facial recognition. The NGI’s current technologies are constantly being updated, and new ones are being added, to make the NGI the most comprehensive way to gather up-to-date information on the person being examined

During covid, there were e-courts services in courts, and lawyers and judges were taking cases online. After the covid, the use of technology increased in the law field also from litigation to corporate. As technology can also safeguard confidential information between parties and lawyers. There was ODR, (online dispute resolution) happening meetings that were taking place online mode.

File sharing is inevitable in the practice of law. Yet sometimes the most common ways of sharing (think email) are not always the most secure. With the remote office, the boom has come an increased need for alternate file-sharing solutions. There is data encryption to protect data as it is a reliable method to protect confidential data and information.

Conclusion-

Technology has been playing a vital role in the legal industry and has increased the efficiency of legal offices and the productivity of clerical workers. With the advent of legal tech, there is greater transparency between legal firms and clients. Clients know how many fees they must pay and can keep track of the day-to-day progress of the lawyer on their case. Also, there is no doubt that technology, if used correctly, is fast and efficient – more than any human individual. This can prove to be of great assistance to any law firm.  Lawyers of the future will be the ones who create the systems that will solve their client’s problems. These legal professionals will include legal knowledge engineers, legal risk managers, system developers, design thinking experts, and others. These people will use technology to create new ways of solving legal problems. In many ways, the legal sector is experiencing the same digitization that other industries have, and because it is so document-intensive, it is actually an industry that stands to benefit greatly from what technology has to offer.