#FactCheck- Old Manipur Convoy Video Falsely Linked to CRPF Deployment in West Bengal

Introduction

According to the Finance Ministry's data, the incidence of domestic Unified Payment Interface (UPI) fraud rose by 85% in FY 2023-24 compared to FY 2022-23. Further, as of September of FY 2024-25, 6.32 lakh fraud cases had been already reported, amounting to Rs 485 crore. The data was shared on 25th November 2024, by the Finance Ministry in response to a question in Lok Sabha’s winter session about the fraud in UPI transactions during the past three fiscal years.

Statistics

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UPI Frauds and Government's Countermeasures 

On the query as to measures taken by the government for safe and secure UPI transactions and prevention of fraud in the transactions, the ministry has highlighted the measures as follows: 

• The Reserve Bank of India (RBI) has launched the Central Payment Fraud Information Registry (CPFIR), a web-based tool for reporting payment-related frauds, operational since March 2020, and it requires requiring all Regulated Entities (RE) to report payment-related frauds to the said CPFIR.

• The Government, RBI, and National Payments Corporation of India (NPCI) have implemented various measures to prevent payment-related frauds, including UPI transaction frauds. These include device binding, two-factor authentication through PIN, daily transaction limits, and limits on use cases.
• Further, NPCI offers a fraud monitoring solution for banks, enabling them to alert and decline transactions using AI/ML models. RBI and banks are also promoting awareness through SMS, radio, and publicity on 'cyber-crime prevention'.
• The Ministry of Home Affairs has launched a National Cybercrime Reporting Portal (NCRP) (www.cybercrime.gov.in) and a National Cybercrime Helpline Number 1930 to help citizens report cyber incidents, including financial fraud. Customers can also report fraud on the official websites of their bank or bank branches.
• The Department of Telecommunications has introduced the Digital Intelligence Platform (DIP) and 'Chakshu' facility on the Sanchar Saathi portal, enabling citizens to report suspected fraud messages via call, SMS, or WhatsApp.

Conclusion  

UPI is India's most popular digital payment method.  As of June 2024, there are around 350 million active users of the UPI in India. The Indian Cyber Crime Coordination Centre (I4C) report indicates that ‘Online Financial Fraud’, a cyber crime category under NCRP, is the most prevalent among others. The rise of financial fraud, particularly UPI fraud is cause for alarm, the scammers use sophisticated strategies to deceive victims. It is high time for netizens to exercise caution and care with their personal and financial information, stay aware of common tactics used by fraudsters, and adhere to best security practices for secure transactions and the safe use of UPI services.

References

• https://sansad.in/getFile/loksabhaquestions/annex/183/AU211_sk53e3.pdf?source=pqals

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Biological data includes biometric information such as fingerprints, facial recognition, DNA sequences, and behavioral traits. Genetic data can be extracted from an individual’s remains long after their death and can continue to identify both that individual and an expanding pool of their living relatives. This persistent identification can significantly reduce privacy over time, revealing genetic characteristics and familial relationships across successive generations.

Key Developments in Privacy Protection for Biological Data:

Legal texts have been created relating to personal data protection and privacy broadly, and can sometimes prove to be poor adaptations specifically for ‘biometric data’ and its safety. Some examples are mentioned below:

1. EU and UK- GDPR

GDPR focuses primarily on biometrics in Biological Data while deciphering the technology's immense potential. The EU describes “personal data” under the General Data Protection Regulation (GDPR) including any identifiable information about a particular person. For example, this can include names, identification numbers, location data, and other structured and unstructured data. In addition, the GDPR has more specific requirements around processing sensitive or “special categories of personal data.” These “special categories” include things like genetic and biometric data. For biometric security to work well, citizens' rights must be protected appropriately, and the data collected by private and public concerns must be managed carefully and sensibly. 

2. USA

California Consumer Privacy Act (CCPA) grants Californian consumers the right to protect their personal information and biometric data including the right to disclosure or access, the right to be forgotten, and data portability. The sale of personal information and the option of opt-out is also given to consumers. Additionally, it contains the right to take legal action, with penalties imposed for violations.

The California Privacy Rights Act was passed on November 3, 2020, and took effect on January 1, 2023, with a lookback period starting January 1, 2022. It introduces sensitive personal information which includes biometric data and other sensitive details. 

Virginia's Consumer Data Protection Act, effective from January 1, 2023, designates genetic and biometric data as sensitive data that must be protected.

Illinois' Biometric Information Privacy Act is recognised as the most robust biometric privacy law in the United States. The significance of the Rosenbach v. Six Flags case lies in the Illinois Supreme Court's ruling that a plaintiff does not need to demonstrate additional harm to impose penalties on a BIPA violator. A mere loss of statutory biometric privacy rights is sufficient to warrant penalties.

3. India

As per Rule 2(1)(b) of the SPDI Rules, Sensitive Personal Data or Information, including biometric data is included under its meaning. The term ‘biometric data’ has not been defined in the Digital Personal Data Protection Act, 2023. The need for data privacy under the DPDP Act emerges only if such data is subsequently digitised under extraction and manipulation, including notice and consent requirements and penalties. 

The Biotech-PRIDE (Promotion of Research and Innovation through Data Exchange) Guidelines of 2021 are aimed at fostering an exchange of information which would thereby enhance research and innovation among various research groups nationwide. These guidelines do not deal with the generation of biological data but are a mechanism to share and exchange information and knowledge generated according to existing laws, rules, regulations and norms of the country. They will ensure data-sharing benefits, maximise use, avoid duplication, maximise integration, ownership of information, better decision-making and equity of access

How is Biological Data vulnerable?

• Biological data is often immutable, meaning it cannot be altered once compromised. Unlike other authentications that can be changed, compromised biometric data poses a permanent risk, making its protection paramount.
• The use of facial recognition technology by law enforcement agencies and the creation of databases by the same also highlights the urgent need for stringent privacy protections.
• Advances in technology, particularly AI and ML, make it easier to collect, analyse, and utilise biometric data by manipulating biometric data. This in turn is leading to new forms of identity theft and fraud that make it necessary to enhance security measures and ethical considerations to prevent abuse.
• Cross-border data transfers raise serious privacy concerns, especially as countries have varying levels and standards of data protection. 
• Wearable health-related biometric devices lack the required privacy protections which ends up making the data they collect vulnerable to misuse and breaches.

Future Outlook

With the growing use of biological data, there is likely to be increased pressure on regulatory bodies to strengthen privacy protections. This necessitates a need for enhanced security measures to protect users' identities and further prevent any form of unauthorised access. Future developments should be aimed at including strict consent requirements, and enhanced data security measures, especially for wearable devices. A new legal framework specifically designed to address the challenges posed by biometric data would be welcome. Biological data protection is an emerging need in the digital environment that we live in today.

References

• https://www.cnbc.com/2024/08/17/new-privacy-battle-is-underway-as-tech-gadgets-capture-our-brain-waves.html 
• https://www.snrlaw.in/sense-and-sensitivity-sensitive-information-under-indias-new-data-regime/ 
• https://www.thalesgroup.com/en/markets/digital-identity-and-security/government/biometrics/biometric-data‍
• https://www.business-standard.com/article/economy-policy/govt-releases-guideline-to-provide-framework-for-sharing-of-biological-data-121073001467_1.html

Introduction

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Imagine a scenario where a call is received by a senior citizen. The phone rings, he picks up. On the other side of the line is a polite and seemingly genuine bank official who informs him that his bank account has somehow been jeopardised and that he should quickly move his money to a safer escrow account right away. Or another situation where a police officer ends up threatening a senior citizen over a video call and places him under a digital arrest, pressuring him to pay up money in order to be set free. 

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This is not the storyline of a heist movie. This is the frightening new digital reality of millions of elderly people living all over the world. 

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Cybercrime against senior citizens has surged dramatically over the last few years. The year 2023 witnessed people (aged 60 and above), who submitted more than 101,000 complaints to the Federal Bureau of Investigation’s (FBI) Internet Crime Complaint Centre (IC3) in the United States. The total losses reached approximately 3.4 billion dollars, which reflected an increase of 11% in comparison to the previous year. Tech-support scams, investment frauds, government impersonation schemes, etc., have been some of the most recent and significant risks to the financial security of senior citizens.

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This sharp increase in cyber fraud that has been targeting the seniors has shocked everyone, from the authorities to families. From phishing emails to fake customer care numbers to various digital payment scams, cyber criminals have deliberately been exploiting the senior population. They have repeatedly displayed the ability to wipe out a senior’s entire lifetime of savings in just a matter of minutes. The rise in cyber scams has been so alarming that even the Supreme Court of India expressed a deep concern over an estimated 3,000 crore rupees that was lost due to digital arrest scams.

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Behind these statistics, there have been several individual cases that have revealed the true reality and the personal impact of such scams. The scale of this threat was clearly illustrated when, reportedly, an 86-year-old woman from Mumbai lost 20 crore rupees in a well-planned digital arrest scam in a timeline of 3-4 months between December 2024 and March 2025. In other real-life instances, in December 2025, multiple senior citizens from Hyderabad and Delhi were manipulated into transferring tens of lakhs under the false implication of undergoing a legal action.

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This blog aims to focus specifically on the ways and means of:

• How cybercriminals operate against senior citizens, 
• The most typical online scams that target seniors and
• How to quickly identify them.

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Revealing the Insides of the Scammer’s Playbook: How They Operate, Trick and Steal

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• Picking out the prey: Fraudsters use classified information from various leaked online databases, social media profiles, online images, phone directories and in some instances, even obituaries, to build comprehensive lists of potential and vulnerable senior citizen targets. It may be shocking to know that these scammers could already be aware of your age, bank, city and the details of your family members. 

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• Masquerading and trust theatrics: Scammers pose as authoritative figures such as bank officers, RBI (Reserve Bank of India) or tax officials, telecom staff, Microsoft or Apple tech support, CBI (Central Bureau of Investigation), ED (Enforcement Directorate) and even judges. They further support this spectacle by creating professional emails, logos, illegal websites and forged notices. Caller IDs can be spoofed and can even appear in the name of a trusted bank or a government helpline. In digital arrest scams, scammers may build a fake courtroom or police station to showcase their authority and authenticity over video calls. 

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• Tugging at emotions and pulling the strings of fear: Cyber fraudsters rarely rely on logic as the basis. Instead, they attack emotions. They may make statements such as: ‘your account is being used for money laundering, you may be arrested today’, thus creating feelings of fear and panic in the mind of the targeted individual. ‘You’ve won a lottery!’, another example that appeals to the emotions of greed and excitement, or ‘Grandma, I’ve been in an accident; please send money and don’t tell anyone’, a classic example that preys on the emotions of love, urgency and concern. 

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There are more such illustrations: ‘Once in a lifetime investment opportunity’, ‘verify your details in the next 10 minutes or else your account will be frozen, ‘your computer has been hacked; only our technical team can fix it’, and the list goes on.

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• The final grab: Cash, Credentials and Control: After all that pretending and emotional manipulation, cyber criminals make their last and final move that essentially closes the deal. They may ask for OTPs (one-time passwords), internet banking credentials, or remote access via screen sharing mode. In other cases, they may pressurise their victims into making direct UPI (Unified Payments Interface) transfers, RTGS (Real-time Gross Settlement) / NEFT (National Electronic Funds Transfer) transfers and payment in the form of gift cards, vouchers or cryptocurrency. This marks the extraction phase. This is the moment where access and control is attained by the fraudster. After this, financial accounts, sensitive information, data, etc., can all be quickly drained, beyond any chance of recovery. 

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Unveiling the Cyber Scam Spectrum

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Below are some of the most commonly deployed online scams that are targeted towards the senior citizens of the present day.

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1. Imposters in Power: Impersonation scams, on a global level, have proved to be one of the fastest-growing and costliest frauds that occur against seniors. The scammers feign and impersonate officials from banks, income tax departments or even big companies such as Amazon. They would generally warn you about a failed KYC (Know Your Customer) update, your account being blocked or a legal violation. The victim is basically caught off-guard and is forced to share crucial details such as login credentials and OTPs. 

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2. The Digital Arrest Scam: From Call to Con: Lately, digital arrest has become one of the most terrifying scams that senior citizens have had to face. Seniors receive a voice call or a video call from someone who claims to be a police officer or a CBI/ED officer. Then, in a strict and authoritative tone, they make false claims about how the elderly’s Aadhaar, PAN (Permanent Account Number) or phone details have come under scrutiny for being linked to serious crimes such as drug trafficking, money laundering and terrorism. They threaten the elderly that they could be put under immediate arrest, their property could be seized, or they could be publicly humiliated. Once they have established fear, they then go on to show fake documents or court orders to corroborate their assertions. 

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Thereafter, the senior citizen is informed that he or she has been placed under a digital house arrest. They force the victim to stay on the video call, sometimes for hours and days, ask them to follow certain instructions and repeatedly warn them not to communicate with anyone else. Scammers further exploit the fear of being jailed or the fear of legal action, and gradually extract huge sums of money from the victim. In some cases, this scam can unfold and continue over an extended timeline spanning several months. 

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3. Tech Support Hoax: When Help turns Hostile: As per the FBI and other multiple security analyses, tech support scams are the most commonly reported senior citizen-related frauds in the US. 

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A pop-up may appear on the elderly’s screen stating that: ‘your computer is infected, call this number now’. Or they might receive a call from a person posing as a tech support person from either Microsoft, Apple, a bank’s IT team or as an internet service provider. He then goes on to guide the elderly to install certain remote access software or to grant screen control access to fix the issue. Once they gain access, they pretend to find some serious infection in the user’s system or they talk about how the speed of the internet is slow and that it needs to be fixed. As a result, they quietly steal passwords, introduce malware into perfectly healthy systems, lock user access and demand ransom in return.

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4. Payment App Scams: Phishing, Deadly Links and OTP Snares: Phishing as a cyber scam tactic sits at the heart of many payment app scams that target senior citizens. It may begin with a harmless SMS, an email or a WhatsApp alert. These correspondences may look like they have been received from a trusted bank or a familiar online payment platform.

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The messages are engineered in a way that aim at grabbing attention and trigger a feeling of panic and pressure. They push the elderly users who spring into action without any caution or thought. The victim may be urged to click a link, coupled with warnings of a blocked account, a failed transaction, a failed delivery or a KYC update. The message may also ask the user to ‘verify’ certain account details. They send urgent payment links that put pressure on the senior citizen to act immediately and transfer the said amount of money. 

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There are also instances where an SMS or WhatsApp link may claim to offer some kind of discount or reward only if the user enters his or her card details, UPI pin or OTP. This is an extremely dangerous scenario. If these details are given away, scammers acquire access to the user’s bank account. 

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5. Family in Crisis: Staging Fake Emergencies: These cyber-enabled scams, also known as ‘grandparent scams’, specifically target senior citizens by impersonating their kin and creating a fake impression of them being in some kind of trouble. With the help of methods such as AI (Artificial Intelligence) voice cloning, fraudsters mimic the voice of a grandchild or a family member (which they originally obtain from social media posts or videos), making their deception tactics extremely believable. The caller may claim to be in an accident or could say they have been arrested or are stranded somewhere. They may plead with the senior citizen to make an immediate payment. 

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In order to avoid cross verification of their fraudulent claims, they may insist on maintaining secrecy and brainwash their victim to not inform other family members of their made-up dilemma. 

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6. Fraudulent Friendships and Hijacked Hearts: For many senior citizens who live alone and in the absence of family and support systems, isolation becomes a vulnerability that is very hard to overcome. Fraudsters, who closely monitor such individuals, wait to seize any opportunity to use this weakness as a gateway to carry out their deceptive schemes. 

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‘Companionship scams’ and ‘romance scams’ are slowly turning into a serious problem among older adults. Cyber criminals befriend or connect with older adults on social networking, matrimonial and dating apps under false pretences. As time goes by, sometimes over weeks or months, these scammers work on building emotional intimacy and trust. Once this is accomplished, they then start making requests for money. These requests can be for (fake) medical emergencies, visas, travel tickets or business deals. Sadly, victims, who are already deeply invested emotionally, end up making these money transfers, sometimes losing their lifetime savings in the process. 

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In some cases, when things go too far, intimate photos or private conversations are later used by cyber fraudsters for sextortion. They threaten to leak these personal materials unless the victim pays money, further adding elements of fear and pressure to an already manipulative situation.

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7. Fraud in the name of Health and Benefits: For most senior citizens, their daily life depends on access to basic healthcare, uninterrupted pensions and government benefits. These systems are put in place to provide not just for the seniors’ financial stability, but also to ensure their peace of mind. 

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Conversely, fraudsters exploit this dependability. Fake medical offers, insurance plans, benefit claims and pension enhancement schemes, etc., are some of the methods that are being used to defraud the seniors. Scammers offer free medical equipment or health checkups in exchange for personal information related to banking and finances. 

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Another dangerous facet of these scams is ‘counterfeit medications’. These are sold under false claims and big promises and are advertised in a manner that tempts seniors to go for it. These fake medicines not only lead to loss of money but also gravely impact the elderly’s health. 

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Spot the Scam: Tips to Identify Early Warning Signs before the Scam Unfolds

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Cyber criminals are clever, creative and notorious, but their tricks come with familiar warning signs. Timely recognition of these signs can save senior citizens from falling into the scammer’s trap. Some of the most common and apparent warning signs are discussed below:

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• Don’t think fast, think twice! The urgency ploy: Cyber criminals thrive on creating a situation of panic and urgency. In instances where a senior citizen feels that he or she is being pushed towards rushed choices, it is better to take a step back to pause and think. Any unreasonable demand to act ‘immediately’ or within minutes, especially when it involves a transfer of money or confidential information, is very likely to be a scam. Not giving in to this hasty push can save the individual from getting tangled in the scammer’s web of lies.

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• Scammer’s best friend: Secrecy and silence: First comes the urgency, and then comes the demand to stay silent. Scammers strategically cite and invent so-called ‘security reasons’ and instruct their elderly victims not to inform their bank, friends or family of their situation. This secrecy prevents verification and keeps the victim trapped. Recognising this forced isolation can stop a cybercrime before it escalates and gets out of hand.

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• Red flag! When the deal sounds unreal: Scammers lure elderly victims with extraordinary offers and deals. Lottery wins, miracle investment returns, massive discounts or exclusive time-bound rewards are a few examples. These larger-than-life promises are designed in a manner that clouds an elderly person’s sound judgment. Therefore, if an offer feels too good to be true and unlike anything anyone’s ever heard before, then that’s the time to pause and take a step back. In almost all such cases, these unbelievable deals are simply a bait for a looming scam. 

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• Beware! They want your access codes: Senior citizens need to exercise extra caution when it comes to handing out their personal access codes. No legitimate bank, government office or reputable company will directly ask for OTPs, PINs or full passwords over calls or messaging apps. If someone asks for such details, it is an indication that a fraud may be imminent. 

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• Don’t pay just yet! Dubious payment gambits: If demands for payments are made in the form of gift cards, cryptocurrency or wire transfers to personal or unknown accounts, it is most definitely a scam. Scammers use these unconventional payment methods to avoid traceability. This strategy allows them to easily disappear with the victim’s funds, which in turn makes recovery of the stolen money nearly impossible.

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• Threats and intimidation over a phone call: Hang up! It’s a scam: It is important to understand that legitimate police and court proceedings do not take place over calls or messaging apps. Genuine officials will never demand or negotiate fines, legal payments or bail online. If someone uses the intimidation ploy on a senior citizen and threatens him with legal trouble or police action unless some money is paid, then that’s a clear warning sign of a cyber scam. 

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Empowered, not Exploited: When Knowledge Becomes the Best Defence

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Cyber scams targeting senior citizens are a deliberate and very well-orchestrated industry that thrives on uncertainty, ignorance and fear. The call of the moment is for the elderly and their families to turn awareness into armour. Knowledge about how scammers operate, how they steal, and the techniques they employ can prepare and empower our seniors to protect themselves in such critical situations. The early warning signs mentioned above are more than just mere cautions. They should be taken as ‘cues’ to ‘pause, reflect and re-check’. Being wary of unsolicited communication, safeguarding financial information, double-checking hurried correspondences, etc., can nip a scam in the bud before it plays out. Most importantly, digital safety for the senior citizens is a unified and collaborative responsibility that every responsible individual of the society needs to undertake. 

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References

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• https://frontline.thehindu.com/social-issues/ai-deepfake-digital-arrest-scams-india-cybercrime/article70587955.ece
• https://www.ic3.gov/annualreport/reports/2023_ic3elderfraudreport.pdf
• https://www.thehindu.com/news/national/supreme-court-shocked-over-3000-crore-loss-in-digital-arrest-scams/article70235621.ece
• https://www.thehindu.com/news/cities/mumbai/elderly-woman-loses-20-crore-to-digital-arrest-fraud-3-held/article69353437.ece
• https://timesofindia.indiatimes.com/city/hyderabad/three-senior-citizens-duped-of-rs-1-7cr-in-digital-arrest-scam-spree/articleshow/125876194.cms
• https://www.aninews.in/news/national/general-news/82-year-old-senior-citizen-digitally-arrested-and-cheated-of-rs-116-crore-cyber-cell-arrests-three-key-members-of-syndicate20251213145528/
• https://crr.bc.edu/preventing-cyber-scams-that-target-seniors/
• https://dos.ny.gov/scams-targeting-older-adults
• https://indianexpress.com/article/cities/chandigarh/victims-in-8-of-top-10-digital-arrest-scams-in-chandigarh-are-senior-citizens-data-reveals-10444252/
• https://www.seniorliving.org/research/common-elderly-scams/
• https://www.ftc.gov/news-events/data-visualizations/data-spotlight/2025/08/false-alarm-real-scam-how-scammers-are-stealing-older-adults-life-savings
• https://www.psca.org/news/psca-news/2025/8/scams-against-seniors-increasing-dramatically-ftc-warns/
• https://www.pcmatic.com/blog/the-rising-threat-of-elder-fraud-insights-from-ic3s-2023-report/?srsltid=AfmBOorC069NIYFwFO0W56nPcg_K0Wfv_oq0V-MI7fImI5ityAUrQTO9
• https://www.quickheal.co.in/knowledge-centre/guarding-our-elders-a-comprehensive-report-on-the-elder-fraud-epidemic-in-india/?srsltid=AfmBOorviPvoRuecjsOtAfVxyQEJF2vyICnr15GqbDfP1m3UXAnXndMw
• https://www.ncoa.org/article/top-5-financial-scams-targeting-older-adults/
• https://www.uchealth.org/today/elder-fraud-is-rising-and-it-is-hurting-more-than-just-finances/
• https://centerlighthealthcare.org/protecting-yourself-online-recognizing-and-avoiding-online-scams/

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