#FactCheck - Virat Kohli's Ganesh Chaturthi Video Falsely Linked to Ram Mandir Inauguration

Introduction

In today's era of digitalised community and connections, social media has become an integral part of our lives. we use social media to connect with our friends and family, and social media is also used for business purposes. Social media offers us numerous opportunities and ease to connect and communicate with larger communities. While it also poses some challenges, while we use social media, we come across issues such as inappropriate content, online harassment, online stalking, account hacking, misuse of personal information or data,  privacy issues, fake accounts, Intellectual property violation issues, abusive and dishearted content, content against the terms and condition policy of the platform and more. To deal with such issues, social media entities have proper reporting mechanisms and set terms and conditions guidelines to effectively prevent such issues and by addressing them in the best possible way by platform help centre or reporting mechanism.

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The Role of Help Centers in Resolving User Complaints:

The help centres are established on platforms to address user complaints and provide satisfactory assistance or resolution. Addressing user complaints is a key component of maintaining a safe and secure digital environment for users. Platform-centric help centres play a vital role in providing users with a resource to seek assistance and report their issues.

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Some common issues reported on social media:

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• Reporting abusive content: Users can report content that they find abusive, offensive, or in violation of platform policies. These reports are reviewed by the help centre.
• Reporting CSAM (Child Sexual Abuse Material): CSAM content can be reported to platform help centre. Social media platforms have stringent policies in place to address such concerns and ensure a safe digital environment for everyone, including children.
• Reporting Misinformation or Fake News: With the proliferation of misinformation online, users can report content that they find or suspect misleading or false information and Fact-checking bodies are employed to assess the accuracy of reported content.
• Content violating intellectual property rights: If there is a violation or infringement of any intellectual property work, it can be reported on the platform. 
• Violence of commercial policies: Products listed on social media platforms are also needed to comply with the platform’s  Commercial Policies.

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Submitting a Complaint to the Indian Grievance Officer for Facebook:

A user can report his issue through the below-mentioned websites:

• https://www.facebook.com/help/contact/278770247037228

• https://www.facebook.com/help/263149623790594

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The user can go to the Facebook Help Center, where go to the "Reporting a Problem” section, then by clicking on Reporting a Problem, Choose the Appropriate Issue that best describes your complaint. For example, if you have encountered inappropriate or abusive content, select the ‘I found inappropriate or abusive content’ option.

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Here is a list of issues which you can report on Facebook:

• My account has been hacked.
• I've lost access to a page or a group I used to manage.
• I've found a fake profile or a profile that's pretending to be me.
• I am being bullied or harassed.
• I found inappropriate or abusive content.
• I want to report content showing me in nudity/partial nudity or in a sexual act.
• I (or someone I am legally responsible for) appear in content that I do not want to be displayed.
• I am a law enforcement official seeking to access user data.
• I am a government official or a court officer seeking to submit an order, notice or direction.
• I want to download my personal data or report an issue with how Facebook is processing my data.
• I want to report an Intellectual Property infringement.
• I want to report another issue.

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Then, describe your issues and attach supporting evidence such as screenshots, then submit your report. After submitting a report, you will receive a confirmation that your report has been submitted to the platform. The platform will review the complaint within the stipulated time period, and users can also check the status of their filed complaint. Appropriate action will be taken by platforms after reviewing such complaints. If it violates any standard policy, terms & conditions, or privacy policies of the platform, the platform will take down that content or will take any other appropriate action.

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Conclusion: 

It is important to be aware of your rights in a digital landscape and report such issues to the platform. It is essential to understand how to report your issues or grievances on social media platforms effectively. By using the help centre or reporting mechanism of the platform, users can effectively file their complaints on the platform and contribute to a safer and more responsible online environment. Social media platforms have their compliance framework and privacy and policy guidelines in place to ensure the compliance framework for community standards and legal requirements. So, whenever you encounter an issue on social media, report it on the platform and contribute to a safer digital environment on social media platforms.

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References: 

• https://www.cyberyodha.org/2023/09/how-to-submit-complaint-to-indian.html
• https://transparency.fb.com/en-gb/enforcement/taking-action/complaints-handling-process/
• https://www.facebook.com/help/contact/278770247037228
• https://www.facebook.com/help/263149623790594

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Introduction

The Chairman of Vardhman Group, Mr SP Oswal, an India-based textile manufacturer, fell victim to a cyber fraud scheme that cost him ₹7 crore. The scam unfolded on August 28 and 29, conning Mr Oswal into transferring Rs 7 crore into multiple bank accounts. As per the recent reports, the Police have managed to freeze these accounts and recover over Rs 5 crore as of now. The fraudsters convinced Mr SP Oswal that he was a suspect in a money laundering investigation and held on a “Digital Arrest”. These are sophisticated cyber frauds where cyber-criminals impersonate law enforcement officials or other authorities and target innocent individuals with manipulative tactics. The scam targets are often contacted out of the blue, on Instant messaging apps like WhatsApp and informed that their bank accounts, digital identities, or other online assets have been compromised. Criminals play into the victims' fear by threatening them with imminent arrest, legal consequences, or public humiliation if they don't cooperate with a series of urgent demands.

Posing as Officials, Fraudsters Orchestrate ₹7 Crore Scam

The investigation revealed that the fraudsters posed as members of the Central Bureau of Investigation (CBI). They had contacted Mr Oswal and claimed that his Aadhaar had been misused in a case involving fake passports and financial fraud. The imposter conducted a video call in a police uniform using a background with the CBI logo. The fraud escalated further, Mr Oswal got a fake "arrest warrant" on  WhatsApp allegedly authorised by the Supreme Court. Fraudsters convinced Mr Oswal to transfer ₹7 crores to facilitate bail proceedings, claiming he was under "digital arrest". The meticulously planned scam involved fake documents, a virtual courtroom, and relentless intimidation tactics leaving Mr Oswal effectively under "digital arrest" for two days. While the police have successfully recovered over Rs 5 crore so far, this case highlights the alarming threat of digital impersonation of law enforcement authorities.

Legal Outlook on the Validity of Digital Arrests

In India, the main laws governing cyber crimes are the Information Technology Act, of 2000 and the rules made under therein, and the newly enacted Bhartiya Nyaya Sanhita, 2023. Recently enacted new criminal laws do not provide for any provision for law enforcement agencies conducting a digital arrest.  The law only provides for service of the summons and the proceedings in an electronic mode. Hence, there are no provisions for conducting 'digital arrests' as per the laws of the country. 

Further, It should be noted that the Indian Cyber Crime Coordination Centre (I4C), under the Ministry of Home Affairs, coordinates the activities related to combating cybercrime in the country. MHA works closely with other ministries to counter these frauds. The I4C also provides technical support to the police authorities of states/UTs for the identification and investigation of these cases. 

Best Practices to Avoid Digital Arrest Scams 

• To protect yourself from scams, it is crucial to verify the identity of individuals claiming to be law enforcement or government officials and use official contact channels to confirm their credentials. 
• Be cautious of pressure tactics used by fraudsters, especially demands for quick payment over unverified communication platforms like WhatsApp. 
• Cross-check official documents with legal advisors or relevant authorities. 
• Never share sensitive personal information, such as your Aadhaar number, over phone calls, emails, or messages without verifying the request's authenticity. 
• Avoid untraceable payments, such as cryptocurrency or prepaid cards, without validating the transaction's legitimacy, especially under duress. 
• Stay informed on scam techniques, particularly those involving impersonation and digital threats. 
• Enable Two-Factor Authentication (2FA) for sensitive online accounts to prevent misuse. 
• Consult advice from legal professionals if you receive threatening communication involving digital arrest or legal actions and do not take any action on the asks of persons posing as legitimate authorities. 
• In case of any cybercrime, you can file a complaint at cybercrime.gov.in or helpline number 1930. You can also seek assistance from the CyberPeace helpline at +91 9570000066.

Conclusion

The digital arrest of Vardhman Group's CEO underscores the increasing sophistication of cyber fraud schemes, which exploit fear and urgency, leading to severe financial and reputational harm. No one is immune from cybercrime, vigilance is essential at all leadership levels. While laws like the IT Act and initiatives taken by the I4C help combat cybercrime, rapidly evolving threats demand proactive safety measures. Beyond the possibility of financial loss, incidents like this jeopardise brand reputation, investor confidence, and operational stability. Be cautious of such threats and exercise due care and caution while navigating the digital landscape. Be aware of such kinds of scams and the manipulative tactics used by fraudsters to avoid them. By staying vigilant and aware we can avoid the growing scam of digital arrests. 

References

• https://www.business-standard.com/companies/news/digital-arrest-and-rs-7-crore-heist-how-vardhman-group-head-was-tricked-124100100832_1.html
• https://www.hindustantimes.com/business/vardhman-group-chairman-sp-oswal-duped-of-rs-7-crore-fraudsters-posed-as-cbi-101727666912738.html 
• https://www.msspalert.com/native/digital-arrests-the-new-frontier-of-cybercrime

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Introduction

In the hyper-connected era, something as mundane as charging your phone can become a gateway to cyberattacks. A recent experience of Assam Chief Minister Himanta Biswa Sarma has reignited fears of an emerging digital menace called juice jacking. Sarma, who was taking an Emirates flight from Delhi to Dubai, used an international charger and cable provided by another passenger on board. As he afterwards reported on X (formerly Twitter), the passenger got off while he slept and so could not return the borrowed items. Though most people admired the CM's humility and openness, cybersecurity experts and citizens were quick to point out a possible red flag, that it could be a juice-jacking attempt. Whether by design or not, the scene calls out to the concealed risks of using unfamiliar charging equipment, particularly for those who hold sensitive roles.

What Is Juice Jacking?

Juice jacking takes advantage of the multi-purpose nature of USB connectors, which can carry both electrical energy and information. Attackers hack USB ports or cables to either:

• Insert harmful payloads (malware, spyware, ransomware) during power transfer, or
• Create unauthorised data pathways for silent information exfiltration.

Types of Juice Jacking Attacks

1. Data Theft (Exfiltration Attack): The USB cable or port is rigged to silently extract files, media, contacts, keystrokes, or login information from the attached phone.
2. Malware Injection (Payload Attack): The USB device is set to impersonate a Human Interface Device (HID), such as a keyboard. It sends pre-defined commands (shell scripts, command-line inputs) to the host, loading backdoors or spying tools.
3. Firmware Tampering: In more sophisticated cases, attackers implement persistent malware at the bootloader or firmware level, bypassing antivirus protection and living through factory resets.
4. Remote Command-and-Control Installation: Certain strains of malware initiate backdoors to enable remote access to the device over the internet upon reconnection to a live network.

Why the Assam CM’s Incident Raised Flags 

Whereas CM Sarma's experience was one of thanks, the digital repercussions of this scenario are immense:

• High-value targets like government officials, diplomats, and corporate executives tend to have sensitive information.
• A hacked cable can be used as a spy tool, sending information or providing remote access.
• With the USB On-The-Go (OTG) feature in contemporary Android and iOS devices, an attacker can run autorun scripts and deploy payloads at device connect/disconnect.
• If device encryption is poor or security settings are incorrectly configured, attackers may gain access to location, communication history, and app credentials.

Technical Juice Jacking Indicators

The following are indications that a device could have been attacked:

• Unsolicited request for USB file access or data syncing on attaching.
• Faster battery consumption (from background activities).
• The device is acting strangely, launching apps or entering commands without user control.
• Installation of new apps without authorisation.
• Data consumption increases even if no browsing is ongoing.

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CyberPeace Tech-Policy Advisory: Preventing Juice Jacking

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1. Hardware-Level Mitigation
   
   1. Utilise USB Data Blockers: Commonly referred to as "USB condoms," such devices plug the data pins (D+ and D-), letting only power (Vcc and GND) pass through. This blocks all data communication over USB.
   2. Charge-Only Cables: Make use of cables that physically do not have data lines. These are specifically meant to provide power only.
   3. Carry a Power Bank: Use your own power source, if possible, for charging, particularly in airports, conferences, or flights.

2. Operating System(OS) Level Protections

1. iOS Devices:

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Enable USB Restricted Mode:

Keep USB accessories from being able to connect when your iPhone is locked.

Settings → Face ID & Passcode → USB Accessories → Off

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2. Android Devices:

Disable USB Debugging:

Debugging makes device access available for development, but it can be taken advantage of. If USB Debugging is turned on, and someone connects your phone to a computer, they might be able to access your data, install apps, or even control your phone, especially if your phone is unlocked. Hence, it should be kept off. 

Settings → Developer Options → USB Debugging → Off

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3. Set USB Default to 'Charge Only'

Settings → Connected Devices → USB Preferences → Default USB Configuration → Charge Only

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3) Behavioural Recommendations

• Never take chargers or USB cables from strangers.
• Don't use public USB charging points, particularly at airports or coffee shops.
• Turn full-disk encryption on on your device. It is supported by most Android and all iOS devices.
• Deploy endpoint security software that can identify rogue USB commands and report suspicious behaviour.
• Check cables or ports physically, many attack cables are indistinguishable from legitimate ones (e.g., O.MG cables).

Conclusion

"Juice jacking is no longer just a theoretical or obscure threat. In the age of highly mobile, USB-charged devices, physical-layer attacks are becoming increasingly common, and their targets are growing more strategic. The recent case involving the Assam Chief Minister was perhaps harmless, but it did serve to underscore a fundamental vulnerability in daily digital life. As mobile security becomes more relevant to individuals and organisations worldwide, knowing about hardware-based attacks like juice jacking is essential. Security never needs to be sacrificed for convenience, particularly when an entire digital identity might be at risk with just a single USB cable.

References

• https://www.indiatoday.in/trending-news/story/assam-chief-minister-himanta-biswa-sarma-x-post-on-emirates-passenger-sparks-juice-jacking-concerns-2706349-2025-04-09
• https://www.cert-in.org.in/s2cMainServlet?pageid=PUBVLNOTES02&VLCODE=CIAD-2016-0085
• https://www.fcc.gov/juice-jacking-tips-to-avoid-it
• https://www.cyberpeace.org/resources/blogs/juice-jacking
• https://support.apple.com/en-in/HT208857
• https://developer.android.com/studio/debug/dev-options

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