#FactCheck - Edited Video of ‘India-India’ Chants at Republican National Convention

Introduction

The United Nations (UN) has unveiled a set of principles, known as the 'Global Principles for Information Integrity', to combat the spread of online misinformation, disinformation, and hate speech. These guidelines aim to address the widespread harm caused by false information on digital platforms. The UN's Global Principles are based on five core principles: social trust and resilience, independent, free, and pluralistic media, healthy incentives, transparency and research, and public empowerment. The UN chief emphasized that the threats to information integrity are not new but are now spreading at unprecedented speeds due to digital platforms and artificial intelligence technologies.

These principles aim to enhance global cooperation in order to create a safer online environment. It was further highlighted that the spread of misinformation, disinformation, hate speech, and other risks in the information environment poses threats to democracy, human rights, climate action, and public health. This impact is intensified by the emergence of rapidly advancing Artificial Intelligence Technology (AI tech) that poses a growing threat to vulnerable groups in information environments.

The Highlights of Key Principles

1. Societal Trust and Resilience: Trust in information sources and the ability and resilience to handle disruptions are critical for maintaining information integrity. Both are at risk from state and non-state actors exploiting the information ecosystem.
2. Healthy Incentives: Current business models reliant on targeted advertising threaten information integrity. The complex, opaque nature of digital advertising benefits large tech companies and it requires reforms to ensure transparency and accountability.
3. Public Empowerment: People require the capability to manage their online interactions, the availability of varied and trustworthy information, and the capacity to make informed decisions. Media and digital literacy are crucial, particularly for marginalized populations.
4. Independent, Free, and Pluralistic Media: A free press supports democracy by fostering informed discourse, holding power accountable, and safeguarding human rights. Journalists must operate safely and freely, with access to diverse news sources.
5. Transparency and research: Technology companies must be transparent about how information is propagated and how personal data is used. Research and privacy-preserving data access should be encouraged to address information integrity gaps while protecting those investigating and reporting on these issues.

Stakeholders Called for Action

Stakeholders, including technology companies, AI actors, advertisers, media, researchers, civil society organizations, state and political actors, and the UN, have been called to take action under the UN Global Principles for Information Integrity. These principles should be used to build and participate in broad cross-sector coalitions that bring together diverse expertise from civil society, academia, media, government, and the international private sector, focussing on capacity-building and meaningful youth engagement through dedicated advisory groups. Additionally, collaboration is required to develop multi-stakeholder action plans at regional, national, and local levels, engaging communities in grassroots initiatives and ensuring that youth are fully and meaningfully involved in the process.

Implementation and Monitoring

To effectively implement the UN Global Principles at large requires developing a multi-stakeholder action plan at various levels such as at the regional, national, and local levels. These plans should be informed and created by advice and counsel from an extensive range of communities including any of the grassroots initiatives having a deep understanding of regional challenges and their specific needs. Monitoring and evaluation are also regarded as essential components of the implementation process. Regular assessments of the progress, combined with the flexibility to adapt strategies as needed, will help ensure that the principles are effectively translated into practice.

Challenges and Considerations

Implementing these Global Principles of the UN will have certain challenges. The complexities that the digital landscape faces with the rapid pace of technological revamp, and alterations in the diversity of cultural and political contexts all present significant hurdles. Furthermore, the efforts to combat misinformation must be balanced with protecting fundamental rights, including the right to freedom of expression and privacy. Addressing these challenges to counter informational integrity will require continuous and ongoing collaboration with constant dialogue among stakeholders towards a commitment to innovation and continuous learning. It is also important to recognise and address the power imbalance within the information ecosystem, ensuring that all voices are heard and that any person, specifically, the marginalised communities is not cast aside.

Conclusion

The UN Global Principles for Online Misinformation and Information Integrity provide a comprehensive framework for addressing the critical challenges that are present while facing information integrity today. Advocating and promoting societal trust, healthy incentives, public empowerment, independent media, and transparency, these principles offer a passage towards a more resilient and trustworthy digital environment. The future success of these principles depends upon the collaborative efforts of all stakeholders, working together to safeguard the integrity of information for everyone.

References

• https://www.business-standard.com/world-news/un-unveils-global-principles-to-combat-online-misinformation-hate-speech-124062500317_1.html
• https://www.un.org/sustainabledevelopment/blog/2024/06/global-principles-information-integrity-launch/ 
• https://www.un.org/sites/un2.un.org/files/un-global-principles-for-information-integrity-en.pdf
• https://www.un.org/en/content/common-agenda-report/assets/pdf/Common_Agenda_Report_English.pdf 

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Introduction

Misinformation has been a significant concern in recent times, especially in the online information landscape. This past month, misinformation has been linked to the communal tensions that have flared up in the North Tripura district. While the law enforcement agencies were quick to respond, misinformation about the law and order situation spread rapidly. Shri Amitabh Ranjanon, Tripura’s Director General of Police, issued a public statement on 21st October 2024, Monday, clarifying “The state's law and order situation has improved, and misinformation is being spread about it”. This instance is a classic example of how misinformation can affect the delivery of good governance to citizens or hamper the relationship between the citizenry and the state mechanisms. Such misinformation undermines the efforts of the law enforcement agencies striving to maintain peace, and distorted narratives can colour public opinion about the authorities and create cycles of misplaced distrust. 

DGP's Statement

DGP Amitabh Ranjanon clarified during an event to commemorate Police Commemoration Day, stating that the state has recorded a lesser number of crimes this year compared to the last 10 years. He emphasized that senior police officials promptly respond to any law and order issues and additional forces have been deployed as necessary. Ranjan highlighted the peaceful celebration of Durga Puja as a testament to the effective law enforcement measures in place, demonstrating communal harmony. 

Impact of Misinformation in communal settings

Misinformation in communal settings can cause anxiety, fear, and distrust among community members, leading to conflicts. It undermines public confidence in law enforcement and government institutions. The spread of false information can erode trust in law enforcement and government bodies, hindering their ability to address and solve conflicts. Therefore, precise data and accurate information are essential in every environment to avoid the harm caused by misinformation. 

Preventive Measures Against Misinformation

1. Look for authenticated sources

In a digital landscape filled with information from various sources, it’s essential to differentiate between credible and unreliable content. Authenticated sources are typically reputable organizations and officials. Users must rely on authenticated sources to ensure the information's accuracy and credibility. Users must verify the source, confirm the claims made in the source by comparing them with other credible sources for accuracy, and follow fact-checking practices.

2. Exercise caution on social media information

Social media platforms can rapidly disseminate information, but they can also serve as breeding grounds for misinformation. The ease of sharing content can lead to the spread of unverified claims, rumours, or even outright falsehoods. Therefore, exercising caution when engaging with information on these platforms is crucial. Users must scrutinize headlines and images as well, especially since misleading images can distort the truth with the advent of AI.  One must always read beyond the headline and check the context of the images used and not make split-second decisions and impressions. Users must engage in critical thinking and share informed opinions responsibly, to promote discussions about the validity of shared content.

3. Role of Awareness

Awareness about misinformation is essential for navigating the complexities of modern communication. People can make better decisions and help create a more informed society by being aware of the strategies used to disseminate false information. Users need to become knowledgeable about typical misinformation strategies, hone their cognitive abilities to critically assess internet content, and verify the reliability of sources before they form opinions, make decisions or share ahead.

Final words

By integrating these simple best practices into our daily lives we can cultivate a more informed public, reduce the spread of online misinformation, and enhance critical thinking skills among peers and the larger digital community.

References

1. https://www.theweek.in/wire-updates/national/2024/10/21/cal8-tr-dgp.html
2. https://www.newindianexpress.com/nation/2024/Oct/21/tripura-dgp-says-misinformation-being-spread-about-states-law-and-order-situation
3. https://indianexpress.com/article/north-east-india/tripura/police-inaction-tripura-dgp-amitabh-ranjan-sharp-decline-crime-rate-9632509/
4. https://www.newindianexpress.com/nation/2024/Oct/21/tripura-dgp-says-misinformation-being-spread-about-states-law-and-order-situation

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Introduction

The use of digital information and communication technologies for healthcare access has been on the rise in recent times. Mental health care is increasingly being provided through online platforms by remote practitioners, and even by AI-powered chatbots, which use natural language processing (NLP) and machine learning (ML) processes to simulate conversations between the platform and a user. Thus, AI chatbots can provide mental health support from the comfort of the home, at any time of the day, via a mobile phone.  While this has great potential to enhance the mental health care ecosystem, such chatbots can present technical and ethical challenges as well.

Background

According to the WHO’s World Mental Health Report of 2022, every 1 in 8 people globally is estimated to be suffering from some form of mental health disorder. The need for mental health services worldwide is high but the supply of a care ecosystem is inadequate both in terms of availability and quality. In India, it is estimated that there are only 0.75 psychiatrists per 100,000 patients and only 30% of the mental health patients get help. Considering the slow thawing of social stigma regarding mental health, especially among younger demographics and support services being confined to urban Indian centres, the demand for a telehealth market is only projected to grow. This paves the way for, among other tools, AI-powered chatbots to fill the gap in providing quick, relatively inexpensive, and easy access to mental health counseling services.

Challenges

Users who seek mental health support are already vulnerable, and AI-induced oversight can exacerbate distress due to some of the following reasons: 

1. Inaccuracy: Apart from AI’s tendency to hallucinate data, chatbots may simply provide incorrect or harmful advice since they may be trained on data that is not representative of the specific physiological and psychological propensities of various demographics. 
2. Non-Contextual Learning: The efficacy of mental health counseling often relies on rapport-building between the service provider and client, relying on circumstantial and contextual factors. Machine learning models may struggle with understanding interpersonal or social cues, making their responses over-generalised. 
3. Reinforcement of Unhelpful Behaviors: In some cases, AI chatbots, if poorly designed, have the potential to reinforce unhealthy thought patterns. This is especially true for complex conditions such as OCD, treatment for which requires highly specific therapeutic interventions. 
4. False Reassurance: Relying solely on chatbots for counseling may create a partial sense of safety, thereby discouraging users from approaching professional mental health support services. This could reinforce unhelpful behaviours and exacerbate the condition. 
5. Sensitive Data Vulnerabilities: Health data is sensitive personal information. Chatbot service providers will need to clarify how health data is stored, processed, shared, and used. Without strong data protection and transparency standards, users are exposed to further risks to their well-being. 

Way Forward

1. Addressing Therapeutic Misconception: A lack of understanding of the purpose and capabilities of such chatbots, in terms of care expectations and treatments they can offer, can jeopardize user health. Platforms providing such services should be mandated to lay disclaimers about the limitations of the therapeutic relationship between the platform and its users in a manner that is easy to understand. 
2. Improved Algorithm Design: Training data for these models must undertake regular updates and audits to enhance their accuracy, incorporate contextual socio-cultural factors for profile analysis, and use feedback loops from customers and mental health professionals. 
3. Human Oversight: Models of therapy where AI chatbots are used to supplement treatment instead of replacing human intervention can be explored. Such platforms must also provide escalation mechanisms in cases where human-intervention is sought or required. 

Conclusion

It is important to recognize that so far, there is no substitute for professional mental health services. Chatbots can help users gain awareness of their mental health condition and play an educational role in this regard, nudging them in the right direction, and provide assistance to both the practitioner and the client/patient. However, relying on this option to fill gaps in mental health services is not enough. Addressing this growing —and arguably already critical— global health crisis requires dedicated public funding to ensure comprehensive mental health support for all. 

Sources 

• https://www.who.int/news/item/17-06-2022-who-highlights-urgent-need-to-transform-mental-health-and-mental-health-care 
• https://health.economictimes.indiatimes.com/news/industry/mental-healthcare-in-india-building-a-strong-ecosystem-for-a-sound-mind/105395767#:~:text=Indian%20mental%20health%20market%20is,access%20to%20better%20quality%20services. 
• https://www.frontiersin.org/journals/digital-health/articles/10.3389/fdgth.2023.1278186/full 

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