#FactCheck - Viral Video Misleadingly Tied to Recent Taiwan Earthquake

Introduction

The Online Lottery Scam involves a scammer reaching out through email, phone or SMS to inform you that you have won a significant amount of money in a lottery, instructing you to contact an agent at a specific phone number or email address that actually belongs to the fraudster. Once the agent is reached out to, the recipient will need to cover processing charges in order to claim the lottery reward. Upfront Paying is required in order to receive your reward. However, actual rewards come at no cost. Additionally, such defective 'offers’ often contain phishing attacks, tricking users into clicking on malicious links.  

Modus Operandi

The common lottery fraud starts with a message stating that the receiver has won a large lottery prize. These messages are frequently crafted to imitate official correspondence from reputable institutions, sweepstakes, or foreign administrations. The scammers request the receiver to give personal information like name, address, and banking details, or to make a payment for taxes, processing fees, or legal procedures. After the victim sends the money or discloses their personal details, the scammers may vanish or persist in requesting more payments for different reasons.

Tactics and Psychological Manipulation

These fraudulent techniques mostly rely on psychological manipulation to work. Fraudsters by persuading the victims create the fake sense of emergency that they must act quickly in order to get the lottery prize. Additionally, they prey on people's hopes for a better life by convincing them that this unanticipated gain has the power to change their destiny. Many people fall prey to the scam because they are driven by the desire to get wealthy and fail to recognize the warning indications. Additionally, fraudsters frequently use convincing language and fictitious documentation that appears authentic, hence users need to be extra cautious and recognise the early signs of such online fraudulent activities.

Festive Season and Uptick in Deceptive Online Scams

As the festive season begins, there is a surge in deceptive online scams that aim at targeting innocent internet users. A few examples of such scams include, free Navratri garba passes, quiz participation opportunities, coupons offering freebies, fake offers of cheap jewellery, counterfeit product sales, festival lotteries, fake lucky draws and charity appeals. Most of these scams are targeted to lure the victims for financial gain.

In 2023, CyberPeace released a research report on the Navratri festivities scam where we highlighted the ‘Tanishq iPhone 15 Gift’ scam which involved fraudsters posing as Tanishq, a well-known jewellery brand, and offering fake iPhone 15 as Navratri gifts. Victims were lured into clicking on malicious links. CyberPeace issued a detailed advisory within the report, highlighting that the public must exercise vigilance, scrutinise the legitimacy of such offers, and take precautionary measures to shield themselves from falling prey to such deceptive cyber schemes.

Preventive Measures for Lottery Scams

To avoid lottery scams ,users should avoid responding to messages or calls about fake lottery wins, verify the source of the lottery, maintain confidentiality by not sharing sensitive personal details, approach unexpected windfalls with scepticism, avoid upfront payment requests, and recognize manipulative tactics by scammers. Ignoring messages or calls about fake lottery wins is a smart move. Verifying the source and asking probing questions is also crucial. Users are also advisednot to click on such unsolicited links of lottery prizes received in emails or messages as such links can be phishing attempts. These best practices can help protect the victims against scammers who pressurise victims to act quickly that led them to fall prey to such scams.

Must-Know Tips to Prevent Lottery Scams

●     It is advised to steer clear of any communication that offers lotteries or giveaways, as these are often perceived as too good to be true.

●     It is advised to refrain from transferring money to individuals/entities who are unknown without verifying their identity and credibility.

●     If you have already given the fraudsters your bank account details, it is crucial to alert your bank immediately.

●     Report any such incidents on the National Cyber Crime Reporting Portal at cybercrime.gov.in or Cyber Crime Helpline Number 1930.

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Executive Summary:

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Our team has come across a recent social media post highlighting a report on fraudulent activities involving deceptive websites and emails impersonating India’s Oil Marketing Companies (OMCs). These phishing scams falsely promise LPG distributorships and retail outlet dealerships, aiming to extract money and personal information from unsuspecting individuals. We strongly urge the public to exercise caution and verify all information exclusively through official OMC channels to avoid falling victim to such fraudulent schemes.

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Claim:

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It has been reported that fraudsters are impersonating Indian Oil, Bharat Petroleum, and Hindustan Petroleum through fake websites and emails, promising LPG distributorships and seeking money from victims.

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Fact Check:

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After our research, we came upon more information about this topic and found out that the Press Information Bureau (PIB) has released an official notice confirming that fraudulent websites and emails are impersonating India's Oil Marketing Companies (OMCs), which include Indian Oil Corporation Ltd., Bharat Petroleum Corporation Ltd., and Hindustan Petroleum Corporation Ltd. The scams falsely promise LPG distributorships and retail outlet dealerships while demanding large sums of money from unsuspecting individuals. On June 19, 2019, this was confirmed. The PIB highlighted that OMCs have not allowed any person or organization to charge a fee for dealership selection. All authentic information on these offers is available at the websites of the OMCs: www.iocl.com, www.bharatpetroleum.com, and www.hindustanpetroleum.com. The general public is cautioned to rely only on these sources and report suspicious approaches to the offices of concerned OMCs. If someone finds such an approach, he should immediately contact the cybercrime branch. HPCL has issued alerts on fake websites and emails that promise LPG distributorships and jobs, mimicking official HPCL sites to deceive people.

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On the official website of HPCL list down the malicious URLs. They are mentioned below:

• https://kskdealerchayan.com/
• bajajgas.com/index
• hindustanbiofuel.in
• petrolpumpchayanonline.com
• dealerchayanpetrolpump.in
• petrolpumpdealarchayan.com
• petrolpumpsdealerchayan.co.in
• petrolpumpdealershipchayan.org.in
• petrolpumpdealerchayangov.in
• petrolpumpdealership.info
• petrolpumpsdealershipchayan.in
• allindiagasdealership.com
• hindustanpetroleum.online
• hindustanpetroleumcorp.com
• hpcldelership.com
• ujjwalalpgvitarak.org
• ujjwaladealership.com
• lpgvitrakkendra.com
• kissansevakendra.org
• lpgvitarakchayanltd.org
• petrolpumpdelerchayan.in
• petrolpumpdealerschayan.in
• petrolepumpsdelearchayan.in
• kissansevakendra.org
• petrolpumpdealerchayanpro.com
• petrolpumchayanweb.com
• onlinepetrolpumpdealerchayan.com/

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HPCL also shared an advisory for their applicants regarding Beware Of Fraudsters.

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Conclusion:

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It has been proven that fraud offers for LPG distributorships and retail outlet dealerships are being made through fake websites and emails. To avoid such scams, people are advised to be more vigilant, verify all information through official OMC platforms, and immediately report any suspicious activities to the concerned authorities. Being alert and informed is the key to preventing financial loss and protecting personal data from exploitation.

• Claim: Is this HPCL approval letter for an LPG agency dealership legit?
• Claimed On: Social Media 
• Fact Check: False and Misleading

Introduction

Conversations surrounding the scourge of misinformation online typically focus on the risks to social order, political stability, economic safety and personal security. An oft-overlooked aspect of this phenomenon is the fact that it also takes a very real emotional and mental toll on people. Even as we grapple with the big picture questions about financial fraud or political rumors or inaccurate medical information online, we must also appreciate the fact that being exposed to misinformation and becoming aware of one’s own vulnerability are both significant sources of mental stress in today’s digital ecosystem.

Inaccurate information causes confusion and worry, which has negative consequences for mental health. Misinformation may also impair people's sense of well-being by undermining their trust in institutions, authority figures, and their own judgment. The constant bombardment of misinformation can lead to information overload, wherein people are unable to discriminate between legitimate sources and misleading content, resulting in mental exhaustion and a sense of being overwhelmed by the sheer volume of information available. Vulnerable groups such as children, the elderly, and those with pre-existing health conditions are more sensitive or susceptible to the negative effects of misinformation.

How Does Misinformation Endanger Mental Health?

Misinformation on social media platforms is a matter of public health because it has the potential to confuse people, lead to poor decision-making and result in cognitive dissonance, anxiety and unwanted behavioural changes.

Unconstrained misinformation can also lead to social disorder and the prevalence of negative emotions amongst larger numbers, ultimately causing a huge impact on society. Therefore, understanding the spread and diffusion characteristics of misinformation on Internet platforms is crucial.

The spread of misinformation can elicit different emotions of the public, and the emotions also change with the spread of misinformation. Factors such as user engagement, number of comments, and time of discussion all have an impact on the change of emotions in misinformation. Active users tend to make more comments, engage longer in discussions, and display more dominant negative emotions when triggered by misinformation. Understanding the evolution pattern of emotions triggered by misinformation is also important in view of the public’s emotional fluctuations under the influence of misinformation, and social media often magnifies the impact of emotions and makes emotions spread rapidly in social networks. For example, the sentiment of misinformation increases when there are sensitive topics such as political elections, viral trending topics, health-related information, communal and local information, information about natural disasters and more. Active misinformation on the Internet not only affects the public's psychology, mental health and behavior, but also has an impact on the stability of social order and the maintenance of social security.

Prebunking and Debunking To Build Mental Guards Against Misinformation

As the spread of misinformation and disinformation rises, so do the techniques aimed to tackle their spread. Prebunking or attitudinal inoculation is a technique for training individuals to recogniseand resist deceptive communications before they can take root. Prebunking is a psychological method for mitigating the effects of misinformation, strengthening resilience and creating cognitive defenses against future misinformation. Debunking provides individuals with accurate information to counter false claims and myths, correcting misconceptions and preventing the spread of misinformation. By presenting evidence-based refutations, debunking helps individuals distinguish fact from fiction.

What do health experts say about online misinformation?

“In the21st century, mental health is crucial due to the overwhelming amount of information available online. The COVID-19 pandemic-related misinformation was a prime example of this, with misinformation spreading online, leading to increased anxiety, panic buying, fear of leaving home, and mistrust in health measures. To protect our mental health, it is essential to cultivate a discerning mindset, question sources, and verify information before consumption. Fostering a supportive community that encourages open dialogue and fact-checking can help navigate the digital information landscape with confidence and emotional support. Prioritising self-care routines, mindfulness practices, and seeking professional guidance are also crucial for safeguarding mental health in the digital information era.”

In conversation with CyberPeace ~ Says Dubai-based psychologist, Aishwarya Menon, (BA,in Psychology and Criminology from the University of Westen Ontario, London and MA in Mental Health and Addictions (Humber College, University of Guelph),Toronto.

CyberPeace Policy Recommendations:

1)     Countering misinformation is everyone's shared responsibility. To mitigate the negative effects of infodemics online, we must look at developing strong legal policies, creating and promoting awareness campaigns, relying on authenticated content on mass media, and increasing people's digital literacy.

2)     Expert organisations actively verifying the information through various strategies including prebunking and debunking efforts are among those best placed to refute misinformation and direct users to evidence-based information sources. It is recommended that countermeasures for users on platforms be increased with evidence-based data or accurate information.

3)     The role of social media platforms is crucial in the misinformation crisis, hence it is recommended that social media platforms actively counter the production of misinformation on their platforms. Local, national, and international efforts and additional research are required to implement the robust misinformation counterstrategies.

4)     Netizens are advised or encouraged to follow official sources to check the reliability of any news or information. They must recognise the red flags by recognising the signs such as questionable facts, poorly written texts, surprising or upsetting news, fake social media accounts and fake websites designed to look like legitimate ones. Netizens are also encouraged to develop cognitive skills to discern fact and reality. Netizens are advised to approach information with a healthy dose of skepticism and curiosity.

Final Words:

It is crucial to protect mental health by escalating and disturbing the rise of misinformation incidents on various subjects, safeguarding our minds requires cognitive skills, building media literacy and verifying the information from trusted sources, prioritising mental health by self-care practices and staying connected with supportive authenticated networks. Promoting prebunking and debunking initiatives is necessary. Netizen scan protect themselves against the negative effects of misinformation and cultivate a resilient mindset in the digital information age.

References:

1. https://www.hindawi.com/journals/scn/2021/7999760/
2. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8502082/

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