#FactCheck: Beware of Fake Emails Distributing Fraudulent e-PAN Cards

Introduction

Attempts at countering the spread of misinformation can include various methods and differing degrees of engagement by different stakeholders. The inclusion of Artificial Intelligence, user awareness and steps taken on the part of the public at a larger level, focus on innovation to facilitate clear communication can be considered in the fight to counter misinformation. This becomes even more important in spaces that deal with matters of national security, such as the Indian army.

IIT Indore’s Intelligent Communication System

As per a report in Hindustan Times on 14th November 2024, IIT Indore has achieved a breakthrough on their project regarding Intelligent Communication Systems. The project is supported by the Department of Telecommunications (DoT), the Ministry of Electronics and Information Technology (MeitY), and the Council of Scientific and Industrial Research (CSIR), as part of a specialised 6G research initiative (Bharat 6G Alliance) for innovation in 6G technology.

Professors at IIT Indore claim that the system they are working on has features different from the ones currently in use. They state that the receiver system can recognise coding, interleaving (a technique used to enhance existing error-correcting codes), and modulation methods together in situations of difficult environments, which makes it useful for transmitting information efficiently and securely, and thus could not only be used for telecommunication but the army as well. They also mention that previously, different receivers were required for different scenarios, however, they aim to build a system that has a single receiver that can adapt to any situation.

Previously, in another move that addressed the issue of misinformation in the army, the Ministry of Defence designated the Additional Directorate General of Strategic Communication in the Indian Army as the authorised officer to issue take-down notices regarding instances of posts consisting of illegal content and misinformation concerning the Army. 

Recommendations

Here are a few policy implications and deliberations one can explore with respect to innovations geared toward tackling misinformation within the army:

1. Research and Development: In this context, investment and research in better communication through institutes have enabled a system that ensures encrypted and secure communication, which helps with ways to combat misinformation for the army.
2. Strategic Deployment: Relevant innovations can focus on having separate pilot studies testing sensitive data in the military areas to assess their effectiveness.
3. Standardisation: Once tested, a set parameter of standards regarding the intelligence communication systems used can be encouraged.
4. Cybersecurity integration: As misinformation is largely spread online, innovation in such fields can encourage further exploration with regard to integration with Cybersecurity.

Conclusion

The spread of misinformation during modern warfare can have severe repercussions. Sensitive and clear data is crucial for safe and efficient communication as a lot is at stake. Innovations that are geared toward combating such issues must be encouraged, for they not only ensure efficiency and security with matters related to defence but also combat misinformation as a whole.

References

1. https://timesofindia.indiatimes.com/city/indore/iit-indore-unveils-groundbreaking-intelligent-receivers-for-enhanced-6g-and-military-communication-security/articleshow/115265902.cms
2. https://www.hindustantimes.com/technology/6g-technology-and-intelligent-receivers-will-ease-way-for-army-intelligence-operations-iit-official-101731574418660.html

The world of Artificial Intelligence is entering a new phase with the rise of Agentic AI, often described as the third wave of AI evolution. Unlike earlier systems that relied on static models (that learn from the information that is fed) and reactive outputs, Agentic AI introduces intelligent agents that can make decisions, take initiative, and act autonomously in real time. These systems are designed to require minimal human oversight while actively collaborating and learning continuously. Such capabilities indicate an incoming shift, especially in the ways in which Indian businesses can function. For better understanding, Agentic AI is capable of streamlining operations, personalising services, and driving innovations at scale.

India and Agentic AI

Building as we go, India is making continuous strides in the AI revolution- deliberating on government frameworks, and simultaneously adapting. At Microsoft's Pinnacle 2025 summit in Hyderabad, India's pivotal role in shaping the future of Agentic AI was brought to the spotlight. With over 17 million developers on GitHub and ambitions to become the world's largest developer community by 2028, India's tech talent is gearing up to lead global AI innovations. Microsoft's Azure AI Foundry, also highlighted the country's growing influence in the AI landscape.

Indian companies are actively integrating Agentic AI into their operations to enhance efficiency and customer experience. Zomato is leveraging AI agents to optimise delivery logistics, ensuring timely and efficient service. Infosys has developed AI-driven copilots to assist developers in code generation, reducing development time, requiring fewer people to work on a particular project, and improving software quality. 

As per a report by Deloitte, the Indian AI market is projected to grow potentially $20 billion by 2028. However, this is accompanied by significant challenges. 92% of Indian executives identify security concerns as the primary obstacle to responsible AI usage. Additionally, regulatory uncertainties and privacy risks associated with sensitive data were also highlighted.

Challenges in Adoption

Despite the enthusiasm, several barriers hinder the widespread adoption of Agentic AI in India:

• Skills Gap: While the AI workforce is expected to grow to 1.25 million by 2027, the current growth rate of 13% is considered to be insufficient with respect to the demands of the market. 
• Data Infrastructure: Effective AI systems require robust, structured, and accessible datasets. Many organisations lack the necessary data maturity, leading to flawed AI outputs and decision-making failures.
• Trust and Governance: Building trust in AI systems is crucial. Concerns over data privacy, ethical usage, and regulatory compliance require robust governance frameworks to ensure the adoption of AI in a responsible manner.
• Looming fear of job loss: As AI continues to take up more sophisticated roles, a general feeling of hesitancy with respect to the loss of employment/human labour might come in the way of adopting such measures.
• Outsourcing: Currently, most companies prefer outsourcing or buying AI solutions rather than building them in-house. This gives rise to the issue of adapting to evolving needs.

The Road Ahead

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To fully realise the potential of Agentic AI, India must address the following challenges :

• Training the Workforce: Initiatives and workshops tailored for employees that provide AI training can prove to be helpful. Some relevant examples are Microsoft’s commitment to provide AI training to 2 million individuals by 2025 and Infosys's in-house AI training programs.
• Data Readiness: Investing in modern data infrastructure and promoting data literacy are essential to improve data quality and accessibility.
• Establishing Governance Frameworks: Developing clear regulatory guidelines and ethical standards will foster trust and facilitate responsible AI adoption. Like the IndiaAI mission, efforts regarding evolving technology and keeping up with it are imperative.

Agentic AI holds unrealised potential to transform India's business landscape when coupled with innovation and a focus on quality that enhances global competitiveness. India is at a position where by proactively addressing the existing challenges, this potential can be realised and set the foundation for a new technological revolution (along with in-house development), solidifying its position as a global AI leader.

References

• https://economictimes.indiatimes.com/tech/artificial-intelligence/india-facing-shortage-of-agentic-ai-professionals-amid-surge-in-demand/articleshow/120651512.cms?from=mdr
• https://economictimes.indiatimes.com/tech/artificial-intelligence/india-a-global-leader-in-agentic-ai-adoption-deloitte-report/articleshow/119906474.cms?from=mdr
• https://inc42.com/features/from-zomato-to-infosys-why-indias-biggest-companies-are-betting-on-agentic-ai/
• https://www.hindustantimes.com/india-news/agentic-ai-next-big-leap-in-workplace-automation-101742548406693.html
• https://www.deloitte.com/in/en/about/press-room/india-rides-the-agentic-ai-wave.html
• https://www.businesstoday.in/tech-today/news/story/ais-next-chapter-starts-in-india-microsoft-champions-agentic-ai-at-pinnacle-2025-474286-2025-05-01
• https://www.hindustantimes.com/opinion/calm-before-ai-storm-a-moment-to-prepare-101746110985736.html‍
• https://www.financialexpress.com/life/technology/why-agentic-ai-is-the-next-big-thing/3828357/
  

Introduction

According to a new McAfee survey, 88% of American customers believe that cybercriminals will utilize artificial intelligence to "create compelling online scams" over the festive period. In the meanwhile, 31% believe it will be more difficult to determine whether messages from merchants or delivery services are genuine, while 57% believe phishing emails and texts will be more credible. The study, which was conducted in September 2023 in the United States, Australia, India, the United Kingdom, France, Germany, and Japan, yielded 7,100 responses. Some people may decide to cut back on their online shopping as a result of their worries about AI; among those surveyed, 19% stated they would do so this year. 

In 2024, McAfee predicts a rise in AI-driven scams on social media, with cybercriminals using advanced tools to create convincing fake content, exploiting celebrity and influencer identities. Deepfake technology may worsen cyberbullying, enabling the creation of realistic fake content. Charity fraud is expected to rise, leveraging AI to set up fake charity sites. AI's use by cybercriminals will accelerate the development of advanced malware, phishing, and voice/visual cloning scams targeting mobile devices. The 2024 Olympic Games are seen as a breeding ground for scams, with cybercriminals targeting fans for tickets, travel, and exclusive content.

AI Scams' Increase on Social Media

Cybercriminals plan to use strong artificial intelligence capabilities to control social media by 2024. These applications become networking goldmines because they make it possible to create realistic images, videos, and audio. Anticipate the exploitation of influencers and popular identities by cybercriminals. 

AI-powered Deepfakes and the Rise in Cyberbullying

The negative turn that cyberbullying might take in 2024 with the use of counterfeit technology is one trend to be concerned about. This cutting-edge technique is freely accessible to youngsters, who can use it to produce eerily convincing synthetic content that compromises victims' privacy, identities, and wellness.

In addition to sharing false information, cyberbullies have the ability to alter public photographs and re-share edited, detailed versions, which exacerbates the suffering done to children and their families. The study issues a warning, stating that deepfake technology would probably cause online harassment to take a negative turn. With this sophisticated tool, young adults may now generate frighteningly accurate synthetic content in addition to using it for fun. The increasing severity of these deceptive pictures and phrases can cause serious, long-lasting harm to children and their families, impairing their identity, privacy, and overall happiness.

Evolvement of GenAI Fraud in 2023

We simply cannot get enough of these persistent frauds and fake emails. People in general are now rather adept at [recognizing] those that are used extensively. But if they become more precise, such as by utilizing AI-generated audio to seem like a loved one's distress call or information that is highly personal to the person,  users should be much more cautious about them. The rise in popularity of generative AIs brings with it a new wrinkle, as hackers can utilize these systems to refine their attacks:

• Writing communications more skillfully in order to deceive consumers into sending sensitive information, clicking on a link, or uploading a file.
• Recreate emails and business websites as realistically as possible to prevent arousing concern in the minds of the perpetrators.
• People's faces and voices can be cloned, and deepfakes of sounds or images can be created that are undetectable to the target audience. a problem that has the potential to greatly influence schemes like CEO fraud.
• Because generative AIs can now hold conversations, and respond to victims efficiently.
• Conduct psychological manipulation initiatives more quickly, with less money spent, and with greater complexity and difficulty in detecting them. AI generative already in use in the market can write texts, clone voices, or generate images and program websites.

AI Hastens the Development of Malware and Scams

Even while artificial intelligence (AI) has many uses, cybercriminals are becoming more and more dangerous with it. Artificial intelligence facilitates the rapid creation of sophisticated malware, illicit web pages, and plausible phishing and smishing emails. As these risks become more accessible, mobile devices will be attacked more frequently, with a particular emphasis on audio and visual impersonation schemes.

Olympic Games: A Haven for Scammers

The 2024 Olympic Games are seen as a breeding ground for scams, with cybercriminals targeting fans for tickets, travel, and exclusive content. Cybercriminals are skilled at profiting from big occasions, and the buzz that will surround the 2024 Olympic Games around the world will make it an ideal time for scams. Con artists will take advantage of customers' excitement by focusing on followers who are ready to purchase tickets, arrange travel, obtain special content, and take part in giveaways. During this prominent event, vigilance is essential to avoid an invasion of one's personal records and financial data. 

Development of McAfee’s own bot to assist users in screening potential scammers and authenticators for messages they receive

Precisely such kind of technology is under the process of development by McAfee. It's critical to emphasize that solving the issue is a continuous process. AI is being manipulated by bad actors and thus, one of the tricksters can pull off is to exploit the fact that consumers fall for various ruses as parameters to train advanced algorithms. Thus, the con artists may make use of the gadgets, test them on big user bases, and improve with time.

Conclusion

According to the McAfee report, 88% of American customers are consistently concerned about AI-driven internet frauds that target them around the holidays. Social networking poses a growing threat to users' privacy. By 2024, hackers hope to take advantage of AI skills and use deepfake technology to exacerbate harassment. By mimicking voices and faces for intricate schemes, generative AI advances complex fraud. The surge in charitable fraud affects both social and financial aspects, and the 2024 Olympic Games could serve as a haven for scammers. The creation of McAfee's screening bot highlights the ongoing struggle against developing AI threats and highlights the need for continuous modification and increased user comprehension in order to combat increasingly complex cyber deception.

References

• https://www.fonearena.com/blog/412579/deepfake-surge-ai-scams-2024.html
• https://cxotoday.com/press-release/mcafee-reveals-2024-cybersecurity-predictions-advancement-of-ai-shapes-the-future-of-online-scams/#:~:text=McAfee%20Corp.%2C%20a%20global%20leader,and%20increasingly%20sophisticated%20cyber%20scams.
• https://timesofindia.indiatimes.com/gadgets-news/deep-fakes-ai-scams-and-other-tools-cybercriminals-could-use-to-steal-your-money-and-personal-details-in-2024/articleshow/106126288.cms
• https://digiday.com/media-buying/mcafees-cto-on-ai-and-the-cat-and-mouse-game-with-holiday-scams/