#FactCheck: AI Video made by Pakistan which says they launched a cross-border airstrike on India's Udhampur Airbase

Introduction

Lost your phone? How to track and block your lost or stolen phone? Fear not, Say hello to Sanchar Saathi, the newly launched portal by the government. The smartphone has become an essential part of our daily life, our lots of personal data are stored in our smartphones, and if a phone is lost or stolen, it can be a frustrating experience. With the government initiative launching Sanchar Saathi Portal, you can now track and block your lost or stolen smartphone. The Portal uses a central equipment identity register to help users block their lost phones. It helps you track your lost and stolen smartphone. So now, say hello to Sanchar Saathi, the newly launched portal by the government. Users should keep an FIR copy of their lost/stolen smartphone handy for using certain features of the portal. FIR copy is also required for tracking the phone on the website. This portal allows users to track lost/stolen smartphones, and they can block the device across all telecom networks.

Preventing Data Leakage and Mobile Phone Theft

When you lose your phone or your phone is stolen, you worry as your smartphone holds your various personal sensitive information such as your bank account information, UPI IDs, and social media accounts such as WhatsApp, which cause a serious concern of data leakage and misuse in such a situation. Sanchar saathi portal addresses this problem and serves as a platform for blocking data saved on a lost or stolen device. This feature protects the users against financial fraud, identity thrift, and data leakage by blocking access to your lost or stolen device and ensuring that unauthorised parties cannot access or abuse important information.

How the Sanchar Saathi Portal Works

To file a complaint regarding their lost or stolen smartphones the users are required to provide IMEI (International Mobile Equipment Identity) number. The official website of the portal is https://sancharsaathi.gov.in/ users can access the “Citizen Centric Services” option on the homepage. Then users may, by clicking on “Block Your Lost/Stolen Mobile”, can fill out the form. Users need to fill in details such as IMEI number, contact number, model number of the smartphone, mobile purchase invoice, and information such as the date, time, district, and state where the device was lost or stolen. Users must keep a copy of the FIR handy and fill in their personal information, such as their name, email address, and residence. After completing and selecting the ‘Complete tab’, the form will be submitted, and access to the lost/stolen smartphone will be blocked.

Enhancing Security with SIM Card Verification

Using this portal, users can access their associated sim card numbers and block any unauthorised use. In this way portal allows owners to take immediate action if their sim card is being used or misused by someone else. The Sanchar Saathi Portal allows you to check the status of active SIM cards registered under an individual’s name. And it is an extra security feature provided by the portal. This proactive strategy helps users to safeguard their personal information against possible abuse and identity theft.

Advantages of the Sanchar Saathi Portal

The Sanchar Saathi platform offers various benefits for reducing mobile phone theft and protecting personal data.  The portal offers a simplified and user-friendly platform for making complaints. The online complaint tracking function keeps consumers informed of the status of their complaints, increasing transparency and accountability.

The portal allows users to block access to personal data on lost/stolen smartphones which reduces the chances or potential risk of data leakage.

The portal SIM card verification feature acts as an extra layer of security, enabling users to monitor any unauthorised use of their personal information. This proactive approach empowers users to take immediate action if they detect any suspicious activity, preventing further damage to their personal data.

Conclusion

Our smartphones store large amounts of sensitive information and Data, so it becomes crucial to protect our smartphones from any unauthorised access, especially in case when the smartphone is lost or stolen. The Sanchar Saathi portal is a commendable step by the government by offering a comprehensive solution to combat mobile phone theft and protect personal data, the portal contributes to a safer digital environment for smartphone users.

The portal provides the option of blocking access to your lost/stolen device and also checking the SIM card verification. These features of the portal empower users to take control of their data security. In this way, the portal contributes to preventing mobile phone theft and data leakage.

Introduction:  The Internet’s Foundational Ideal of Openness

The Internet was built as a decentralised network to foster open communication and global collaboration. Unlike traditional media or state infrastructure, no single government, company, or institution controls the Internet. Instead, it has historically been governed by a consensus of the multiple communities, like universities, independent researchers, and engineers, who were involved in building it. This bottom-up, cooperative approach was the foundation of Internet governance and ensured that the Internet remained open, interoperable, and accessible to all. As the Internet began to influence every aspect of life, including commerce, culture, education, and politics, it required a more organised governance model.  This compelled the rise of the multi-stakeholder internet governance model in the early 2000s. 

The Rise of Multistakeholder Internet Governance

Representatives from governments, civil society, technical experts, and the private sector congregated at the United Nations World Summit on Information Society (WSIS), and adopted the Tunis Agenda for the Information Society. Per this Agenda, internet governance was defined as “… the development and application by governments, the private sector, and civil society in their respective roles of shared principles, norms, rules, decision-making procedures, and programmes that shape the evolution and use of the Internet.” Internet issues are cross-cutting across technical, political, economic, and social domains, and no one actor can manage them alone. Thus, stakeholders with varying interests are meant to come together to give direction to issues in the digital environment, like data privacy, child safety, cybersecurity,  freedom of expression, and more, while upholding human rights. 

Internet Governance in Practice: A History of Power Shifts

While the idea of democratizing Internet governance is a noble one, the Tunis Agenda has been criticised for reflecting geopolitical asymmetries and relegating the roles of technical communities and civil society to the sidelines.  Throughout the history of the internet, certain players have wielded more power in shaping how it is managed. Accordingly, internet governance can be said to have undergone three broad phases.

In the first phase,  the Internet was managed primarily by technical experts in universities and private companies, which contributed to building and scaling it up.  The standards and protocols set during this phase are in use today and make the Internet function the way it does. This was the time when the Internet was a transformative invention and optimistically hailed as the harbinger of a utopian society, especially in the USA, where it was invented. 

In the second phase, the ideal of multistakeholderism was promoted, in which all those who benefit from the Internet work together to create processes that will govern it democratically. This model also aims to reduce the Internet’s vulnerability to unilateral decision-making, an ideal that has been under threat because this phase has seen the growth of Big Tech. What started as platforms enabling access to information, free speech, and creativity has turned into a breeding ground for misinformation, hate speech, cybercrime, Child Sexual Abuse Material (CSAM), and privacy concerns. The rise of generative AI only compounds these challenges. Tech giants like Google, Meta, X (formerly Twitter), OpenAI, Microsoft, Apple, etc. have amassed vast financial capital, technological monopoly, and user datasets. This gives them unprecedented influence not only over communications but also culture, society, and technology governance. 

The anxieties surrounding Big Tech have fed into the third phase, with increasing calls for government regulation and digital nationalism. Governments worldwide are scrambling to regulate AI, data privacy, and cybersecurity, often through processes that lack transparency. An example is India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which was passed without parliamentary debate. Governments are also pressuring platforms to take down content through opaque takedown orders. Laws like the UK’s  Investigatory Powers Act, 2016, are criticised for giving the government the power to indirectly mandate encryption backdoors, compromising the strength of end-to-end encryption systems. Further, the internet itself is fragmenting into the “splinternet” amid rising geopolitical tensions, in the form of Russia’s “sovereign internet” or through China’s Great Firewall. 

Conclusion

While multistakeholderism is an ideal, Internet governance is a playground of contesting power relations in practice. As governments assert digital sovereignty and Big Tech consolidates influence, the space for meaningful participation of other stakeholders has been negligible. Consultation processes have often been symbolic. The principles of openness, inclusivity, and networked decision-making are once again at risk of being sidelined in favour of nationalism or profit. The promise of a decentralised, rights-respecting, and interoperable internet will only be fulfilled if we recommit to the spirit of Multi-Stakeholder Internet Governance, not just its structure. Efficient internet governance requires that the multiple stakeholders be empowered to carry out their roles, not just talk about them. 

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References

• https://www.newyorker.com/magazine/2024/02/05/can-the-internet-be-governed 
• https://www.internetsociety.org/wp-content/uploads/2017/09/ISOC-PolicyBrief-InternetGovernance-20151030-nb.pdf 
• https://itp.cdn.icann.org/en/files/government-engagement-ge/multistakeholder-model-internet-governance-fact-sheet-05-09-2024-en.pdf\
• https://nrs.help/post/internet-governance-and-its-importance/
• https://daidac.thecjid.org/how-data-power-is-skewing-internet-governance-to-big-tech-companies-and-ai-tech-guys/ 

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Introduction

Misinformation poses a significant challenge to public health policymaking since it undermines efforts to promote effective health interventions and protect public well-being. The spread of inaccurate information, particularly through online channels such as social media and internet platforms, further complicates the decision-making process for policymakers since it perpetuates public confusion and distrust. This misinformation can lead to resistance against health initiatives, such as vaccination programs, and fuels scepticism towards scientifically-backed health guidelines.

Before the COVID-19 pandemic, misinformation surrounding healthcare largely encompassed the effects of alcohol and tobacco consumption, marijuana use, eating habits, physical exercise etc. However, there has been a marked shift in the years since. One such example is the outcry against palm oil in 2024: it is an ingredient prevalent in numerous food and cosmetic products, and came under the scanner after a number of claims that palmitic acid, which is present in palm oil, is detrimental to our health. However, scientific research by reputable institutions globally established that there is no cause for concern regarding the health risks posed by palmitic acid. Such trends and commentaries tend to create a parallel unscientific discourse that has the potential to not only impact individual choices but also public opinion and as a result, market developments and policy conversations. 

A prevailing narrative during the worst of the Covid-19 pandemic was that the virus had been engineered to control society and boost hospital profits. The extensive misinformation surrounding COVID-19 and its management and care increased vaccine hesitancy amongst people worldwide. It is worth noting that vaccine hesitancy has been a consistent trend historically; the World Health Organisation flagged vaccine hesitancy as one of the main threats to global health, and there have been other instances where a majority of the population refused to get vaccinated anticipating unverified, long-lasting side effects. For example, research from 2016 observed a significant level of public skepticism regarding the development and approval process of the Zika vaccine in Africa. Further studies emphasised the urgent need to disseminate accurate information about the Zika virus on online platforms to help curb the spread of the pandemic. 

In India during the COVID-19 pandemic, despite multiple official advisories, notifications and guidelines issued by the government and ICMR, people continued to remain opposed to vaccination, which resulted in inflated mortality rates within the country. Vaccination hesitancy was also compounded by anti-vaccination celebrities who claimed that vaccines were dangerous and contributed in large part to the conspiracy theories doing the rounds. Similar hesitation was noted in misinformation surrounding the MMR vaccines and their likely role in causing autism was examined.  At the time of the crisis, the Indian government also had to tackle disinformation-induced fraud surrounding the supply of oxygens in hospitals. Many critically-ill patients relied on fake news and unverified sources that falsely portrayed the availability of beds, oxygen cylinders and even home set-ups, only to be cheated out of money. 

The above examples highlight the difficulty health officials face in administering adequate healthcare. The special case of the COVID-19 pandemic also highlighted how current legal frameworks failed to address misinformation and disinformation, which impedes effective policymaking. It also highlights how taking corrective measures against health-related misinformation becomes difficult since such corrective action creates an uncomfortable gap in an individual’s mind, and it is seen that people ignore accurate information that may help bridge the gap. Misinformation, coupled with the infodemic trend, also leads to false memory syndrome, whereby people fail to differentiate between authentic information and fake narratives. Simple efforts to correct misperceptions usually backfire and even strengthen initial beliefs, especially in the context of complex issues like healthcare. Policymakers thus struggle with balancing policy making and making people receptive to said policies in the backdrop of their tendencies to reject/suspect authoritative action. Examples of the same can be observed on both the domestic front and internationally. In the US, for example, the traditional healthcare system rations access to healthcare through a combination of insurance costs and options versus out-of-pocket essential expenses. While this has been a subject of debate for a long time, it hadn’t created a large scale public healthcare crisis because the incentives offered to the medical professionals and public trust in the delivery of essential services helped balance the conversation. In recent times, however, there has been a narrative shift that sensationalises the system as an issue of deliberate “denial of care,” which has led to concerns about harms to patients.

Policy Recommendations

The hindrances posed by misinformation in policymaking are further exacerbated against the backdrop of policymakers relying on social media as a method to measure public sentiment, consensus and opinions. If misinformation about an outbreak is not effectively addressed, it could hinder individuals from adopting necessary protective measures and potentially worsen the spread of the epidemic. To improve healthcare policymaking amidst the challenges posed by health misinformation, policymakers must take a multifaceted approach. This includes convening a broad coalition of central, state, local, territorial, tribal, private, nonprofit, and research partners to assess the impact of misinformation and develop effective preventive measures. Intergovernmental collaborations such as the Ministry of Health and the Ministry of Electronics and Information Technology should be encouraged whereby doctors debunk online medical misinformation, in the backdrop of the increased reliance on online forums for medical advice. Furthermore, increasing investment in research dedicated to understanding misinformation, along with the ongoing modernization of public health communications, is essential. Enhancing the resources and technical support available to state and local public health agencies will also enable them to better address public queries and concerns, as well as counteract misinformation. Additionally, expanding efforts to build long-term resilience against misinformation through comprehensive educational programs is crucial for fostering a well-informed public capable of critically evaluating health information.

From an individual perspective, since almost half a billion people use WhatsApp it has become a platform where false health claims can spread rapidly. This has led to a rise in the use of fake health news. Viral WhatsApp messages containing fake health warnings can be dangerous, hence it is always recommended to check such messages with vigilance. This highlights the growing concern about the potential dangers of misinformation and the need for more accurate information on medical matters.

Conclusion

The proliferation of misinformation in healthcare poses significant challenges to effective policymaking and public health management. The COVID-19 pandemic has underscored the role of misinformation in vaccine hesitancy, fraud, and increased mortality rates. There is an urgent need for robust strategies to counteract false information and build public trust in health interventions; this includes policymakers engaging in comprehensive efforts, including intergovernmental collaboration, enhanced research, and public health communication modernization, to combat misinformation. By fostering a well-informed public through education and vigilance, we can mitigate the impact of misinformation and promote healthier communities.

References

1. van der Meer, T. G. L. A., & Jin, Y. (2019), “Seeking Formula for Misinformation Treatment in Public Health Crises: The Effects of Corrective Information Type and Source” Health Communication, 35(5), 560–575. https://doi.org/10.1080/10410236.2019.1573295 
2. “Health Misinformation”, U.S. Department of Health and Human Services. https://www.hhs.gov/surgeongeneral/priorities/health-misinformation/index.html 
3. Mechanic, David, “The Managed Care Backlash: Perceptions and Rhetoric in Health Care Policy and the Potential for Health Care Reform”, Rutgers University. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2751184/pdf/milq_195.pdf 
4. “Bad actors are weaponising health misinformation in India”, Financial Express, April 2024.

https://www.financialexpress.com/life/entertainment-bad-actors-are-weaponising-health-misinformation-in-india-3448871/ 

5. “Role of doctors in eradicating misinformation in the medical sector.”, Times of India, 1 July 2024. https://timesofindia.indiatimes.com/life-style/health-fitness/health-news/national-doctors-day-role-of-doctors-in-eradicating-misinformation-in-the-healthcare-sector/articleshow/111399098.cms 

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