Advisory for APS School Students
Pretext
The Army Welfare Education Society has informed the Parents and students that a Scam is targeting the Army schools Students. The Scamster approaches the students by faking the voice of a female and a male. The scamster asks for the personal information and photos of the students by telling them they are taking details for the event, which is being organised by the Army welfare education society for the celebration of independence day. The Army welfare education society intimated that Parents to beware of these calls from scammers.
The students of Army Schools of Jammu & Kashmir, Noida, are getting calls from the scamster. The students were asked to share sensitive information. Students across the country are getting calls and WhatsApp messages from two numbers, which end with 1715 and 2167. The Scamster are posing to be teachers and asking for the students’ names on the pretext of adding them to the WhatsApp Groups. The scamster then sends forms links to the WhatsApp groups and asking students to fill out the form to seek more sensitive information.
Do’s
- Do Make sure to verify the caller.
- Do block the caller while finding it suspicious.
- Do be careful while sharing personal Information.
- Do inform the School Authorities while receiving these types of calls and messages posing to be teachers.
- Do Check the legitimacy of any agency and organisation while telling the details
- Do Record Calls asking for personal information.
- Do inform parents about scam calling.
- Do cross-check the caller and ask for crucial information.
- Do make others aware of the scam.
Don’ts
- Don’t answer anonymous calls or unknown calls from anyone.
- Don’t share personal information with anyone.
- Don’t Share OTP with anyone.
- Don’t open suspicious links.
- Don’t fill any forms, asking for personal information
- Don’t confirm your identity until you know the caller.
- Don’t Reply to messages asking for financial information.
- Don’t go to a fake website by following a prompt call.
- Don’t share bank Details and passwords.
- Don’t Make payment over a prompt fake call.
Related Blogs
Overview:
It is worth stating that millions of Windows users around the world are facing the Blue Screen of Death (BSOD) problem that makes systems shutdown or restart. This has been attributed to a CrowdStrike update that was released recently and has impacted many organizations, financial institutions, and government agencies across the globe. Indian airlines have also reported disruptions on X (formerly Twitter), informing passengers about the issue.
Understanding Blue Screen of Death:
Blue Screen errors, also known as black screen errors or STOP code errors, can occur due to critical issues forcing Windows to shut down or restart. You may encounter messages like "Windows has been shut down to prevent damage to your computer." These errors can be caused by hardware or software problems.
Impact on Industries
Some of the large U. S. airlines such as American Airlines, Delta Airlines, and United Airlines had to issue ground stops because of communication problems. Also, several airports on Friday suffered a massive technical issue in check-in kiosks for IndiGo, Akasa Air, SpiceJet, and Air India Express.
The Widespread Issue
The issue seems widespread and is causing disruption across the board as Windows PCs are deployed at workplaces and other public entities like airlines, banks, and even media companies. It has been pointed out that Windows PCs use a special cybersecurity solution from a company called CrowdStrike that seems to be the culprit for this outage, affecting most Windows PC users out there.
Microsoft's Response
The issue was acknowledged by Microsoft and the mitigations are underway. The company in its verified X handle Microsoft 365 status has shared a series information on the latest outage and they are looking into the matter. The issue is under investigation.
In one of the posts from Microsoft Azure, it is mentioned that they have become aware of an issue affecting Virtual Machines (VMs) running Windows Client and Windows Server with the CrowdStrike Falcon agent installed. These VMs may encounter a bug check (BSOD) and become stuck in a restarting state. Their analysis indicates that this issue started approximately at 19:00 UTC on July 18th. They have provided recommendations as follows:
Restore from Backup: In case customers have available backups prior to 19:00 UTC on July 18th, they should recover VM data from the backups. If the customer is using Azure Backup, they can get exact steps on how to restore VM data in the Azure portal. here.
Offline OS Disk Repair: Alternatively, customers can attempt offline repair of the OS disk by attaching an unmanaged disk to the affected VM. Encrypted disks may require additional steps to unlock before repair. Once attached, delete the following file:
Windows/System/System32/Drivers/CrowdStrike/C00000291*.sys
After deletion, reattach the disk to the original VM.
Microsoft Azure is actively investigating additional mitigation options for affected customers. We will provide updates as we gather more information.
Resolving Blue Screen Errors in Windows
Windows 11 & Windows 10:
Blue Screen errors can stem from both hardware and software issues. If new hardware was added before the error, try removing it and restarting your PC. If restarting is difficult, start your PC in Safe Mode.
To Start in Safe Mode:
From Settings:
Open Settings > Update & Security > Recovery.
Under "Advanced startup," select Restart now.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your PC restarts, you'll see a list of options. Select 4 or press F4 to start in Safe Mode. If you need to use the internet, select 5 or press F5 for Safe Mode with Networking.
From the Sign-in Screen:
Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power > Restart.
After your PC restarts, follow the steps above.
From a Black or Blank Screen:
Press the power button to turn off your device, then turn it back on. Repeat this two more times.
After the third time, your device will start in the Windows Recovery Environment (WinRE).
From the Choose an option screen, follow the steps to enter Safe Mode.
Additional Help:
Windows Update: Ensure your system has the latest patches.
Blue Screen Troubleshooter: In Windows, open Get Help, type Troubleshoot BSOD error, and follow the guided walkthrough.
Online Troubleshooting: Visit Microsoft's support page and follow the recommendations under "Recommended Help."
If none of those steps help to resolve your Blue Screen error, please try the Blue Screen Troubleshooter in the Get Help app:
- In Windows, open Get Help.
- In the Get Help app, type Troubleshoot BSOD error.
- Follow the guided walkthrough in the Get Help app.
[Note: If you're not on a Windows device, you can run the Blue Screen Troubleshooter on your browser by going to Contact Microsoft Support and typing Troubleshoot BSOD error. Then follow the guided walkthrough under "Recommended Help."]
For detailed steps and further assistance, please refer to the Microsoft support portal or contact their support team.
CrowdStrike’s Response:
In the statement given by CrowdStrike, they have clearly mentioned it is not any cyberattack and their resources are working to fix the issue on Windows. Further, they have identified the deployment issue and fixed the same. Crowdstrike mentions about their problematic versions as follows:
- “Channel file "C-00000291*.sys" with timestamp of 0527 UTC or later is the reverted (good) version.
- Channel file "C-00000291*.sys" with timestamp of 0409 UTC is the problematic version.
Note: It is normal for multiple "C-00000291*.sys files to be present in the CrowdStrike directory - as long as one of the files in the folder has a timestamp of 0527 UTC or later, that will be the active content.”
The CrowdStrike will be providing latest updates on the same and advises their customers and organizations to contact their officials officially to get latest updates and accurate information. It is encouraged to refer to customer’s support portal for further help.
Stay safe and ensure regular backups to mitigate the impact of such issues.
References:
https://status.cloud.microsoft/
https://www.crowdstrike.com/blog/statement-on-falcon-content-update-for-windows-hosts/
Introduction
Misinformation has been a significant concern in recent times, especially in the online information landscape. This past month, misinformation has been linked to the communal tensions that have flared up in the North Tripura district. While the law enforcement agencies were quick to respond, misinformation about the law and order situation spread rapidly. Shri Amitabh Ranjanon, Tripura’s Director General of Police, issued a public statement on 21st October 2024, Monday, clarifying “The state's law and order situation has improved, and misinformation is being spread about it”. This instance is a classic example of how misinformation can affect the delivery of good governance to citizens or hamper the relationship between the citizenry and the state mechanisms. Such misinformation undermines the efforts of the law enforcement agencies striving to maintain peace, and distorted narratives can colour public opinion about the authorities and create cycles of misplaced distrust.
DGP's Statement
DGP Amitabh Ranjanon clarified during an event to commemorate Police Commemoration Day, stating that the state has recorded a lesser number of crimes this year compared to the last 10 years. He emphasized that senior police officials promptly respond to any law and order issues and additional forces have been deployed as necessary. Ranjan highlighted the peaceful celebration of Durga Puja as a testament to the effective law enforcement measures in place, demonstrating communal harmony.
Impact of Misinformation in communal settings
Misinformation in communal settings can cause anxiety, fear, and distrust among community members, leading to conflicts. It undermines public confidence in law enforcement and government institutions. The spread of false information can erode trust in law enforcement and government bodies, hindering their ability to address and solve conflicts. Therefore, precise data and accurate information are essential in every environment to avoid the harm caused by misinformation.
Preventive Measures Against Misinformation
- Look for authenticated sources
In a digital landscape filled with information from various sources, it’s essential to differentiate between credible and unreliable content. Authenticated sources are typically reputable organizations and officials. Users must rely on authenticated sources to ensure the information's accuracy and credibility. Users must verify the source, confirm the claims made in the source by comparing them with other credible sources for accuracy, and follow fact-checking practices.
- Exercise caution on social media information
Social media platforms can rapidly disseminate information, but they can also serve as breeding grounds for misinformation. The ease of sharing content can lead to the spread of unverified claims, rumours, or even outright falsehoods. Therefore, exercising caution when engaging with information on these platforms is crucial. Users must scrutinize headlines and images as well, especially since misleading images can distort the truth with the advent of AI. One must always read beyond the headline and check the context of the images used and not make split-second decisions and impressions. Users must engage in critical thinking and share informed opinions responsibly, to promote discussions about the validity of shared content.
- Role of Awareness
Awareness about misinformation is essential for navigating the complexities of modern communication. People can make better decisions and help create a more informed society by being aware of the strategies used to disseminate false information. Users need to become knowledgeable about typical misinformation strategies, hone their cognitive abilities to critically assess internet content, and verify the reliability of sources before they form opinions, make decisions or share ahead.
Final words
By integrating these simple best practices into our daily lives we can cultivate a more informed public, reduce the spread of online misinformation, and enhance critical thinking skills among peers and the larger digital community.
References
- https://www.theweek.in/wire-updates/national/2024/10/21/cal8-tr-dgp.html
- https://www.newindianexpress.com/nation/2024/Oct/21/tripura-dgp-says-misinformation-being-spread-about-states-law-and-order-situation
- https://indianexpress.com/article/north-east-india/tripura/police-inaction-tripura-dgp-amitabh-ranjan-sharp-decline-crime-rate-9632509/
- https://www.newindianexpress.com/nation/2024/Oct/21/tripura-dgp-says-misinformation-being-spread-about-states-law-and-order-situation
Introduction
AI has penetrated most industries and telecom is no exception. According to a survey by Nvidia, enhancing customer experiences is the biggest AI opportunity for the telecom industry, with 35% of respondents identifying customer experiences as their key AI success story. Further, the study found nearly 90% of telecom companies use AI, with 48% in the piloting phase and 41% actively deploying AI. Most telecom service providers (53%) agree or strongly agree that adopting AI would provide a competitive advantage. AI in telecom is primed to be the next big thing and Google has not ignored this opportunity. It is reported that Google will soon add “AI Replies” to the phone app’s call screening feature.
How Does The ‘AI Call Screener’ Work?
With the busy lives people lead nowadays, Google has created a helpful tool to answer the challenge of responding to calls amidst busy schedules. Google Pixel smartphones are now fitted with a new feature that deploys AI-powered calling tools that can help with call screening, note-making during an important call, filtering and declining spam, and most importantly ending the frustration of being on hold.
In the official Google Phone app, users can respond to a caller through “new AI-powered smart replies”. While “contextual call screen replies” are already part of the app, this new feature allows users to not have to pick up the call themselves.
- With this new feature, Google Assistant will be able to respond to the call with a customised audio response.
- The Google Assistant, responding to the call, will ask the caller’s name and the purpose of the call. If they are calling about an appointment, for instance, Google will show the user suggested responses specific to that call, such as ‘Confirm’ or ‘Cancel appointment’.
Google will build on the call-screening feature by using a “multi-step, multi-turn conversational AI” to suggest replies more appropriate to the nature of the call. Google’s Gemini Nano AI model is set to power this new feature and enable it to handle phone calls and messages even if the phone is locked and respond even when the caller is silent.
Benefits of AI-Powered Call Screening
This AI-powered call screening feature offers multiple benefits:
- The AI feature will enhance user convenience by reducing the disruptions caused by spam calls. This will, in turn, increase productivity.
- It will increase call privacy and security by filtering high-risk calls, thereby protecting users from attempts of fraud and cyber crimes such as phishing.
- The new feature can potentially increase efficiency in business communications by screening for important calls, delegating routine inquiries and optimising customer service.
Key Policy Considerations
Adhering to transparent, ethical, and inclusive policies while anticipating regulatory changes can establish Google as a responsible innovator in AI call management. Some key considerations for AI Call Screener from a policy perspective are:
- The AI screen caller will process and transcribe sensitive voice data, therefore, the data handling policies for such need to be transparent to reassure users of regulatory compliance with various laws.
- AI has been at a crossroads in its ethical use and mitigation of bias. It will require the algorithms to be designed to avoid bias and reflect inclusivity in its understanding of language.
- The data that the screener will be using is further complicated by global and regional regulations such as data privacy regulations like the GDPR, DPDP Act, CCPA etc., for consent to record or transcribe calls while focussing on user rights and regulations.
Conclusion: A Balanced Approach to AI in Telecommunications
Google’s AI Call Screener offers a glimpse into the future of automated call management, reshaping customer service and telemarketing by streamlining interactions and reducing spam. As this technology evolves, businesses may adopt similar tools, balancing customer engagement with fewer unwanted calls. The AI-driven screening will also impact call centres, shifting roles toward complex, human-centred interactions while automation handles routine calls. They could have a potential effect on support and managerial roles. Ultimately, as AI call management grows, responsible design and transparency will be in demand to ensure a seamless, beneficial experience for all users.
References
- https://resources.nvidia.com/en-us-ai-in-telco/state-of-ai-in-telco-2024-report
- https://store.google.com/intl/en/ideas/articles/pixel-call-assist-phone-screen/
- https://www.thehindu.com/sci-tech/technology/google-working-on-ai-replies-for-call-screening-feature/article68844973.ece
- https://indianexpress.com/article/technology/artificial-intelligence/google-ai-replies-call-screening-9659612/
