PCI DSS COMPLIANCE AND WHY IT IS NECESSARY FOR CREDIT CARD INDUSTRY
Introduction
The whole world is shifting towards a cashless economy, with innovative payment transaction systems such as UPI payments, card payments, etc. These payment systems require processing, storage, and movement of millions of cardholders data which is crucial for any successful transaction.
And therefore to maintain the credibility of this payment ecosystem, security or secure movement and processing of cardholders data becomes paramount. Entities involved in a payment ecosystem are responsible for the security of cardholders data. Security is also important because if breaches happen in cardholders data it would amount to financial loss. Fraudsters are attempting smart ways to leverage any kind of security loopholes in the payment system.
So these entities which are involved in the payment ecosystem need to maintain some security standards set by one council of network providers in the payment industry popularly known as the Payment Card Industry Security Standard Council.
Overview of what is PCI and PCI DSS Compliance
Earlier every network providers in the payment industry have their own set of security standards but later they all together i.e., Visa, Mastercard, American Express, Discover, and JCB constituted an independent body to come up with comprehensive security standards like PCI DSS, PA DSS, PCI-PTS, etc. And these network providers ensure the enforcement of the security standards by putting conditions on services being provided to the merchant or acquirer bank.
In other words, PCI DSS particularly is the global standard that provides a baseline of technical and operational requirements designed to protect account data. PCI DSS is a security standard specially designed for merchants and service providers in the payment ecosystem to protect the cardholders data against any fraud or theft.
It applies to all the entities including third-party vendors which are involved in processing storing and transmitting cardholders data. In organization, even all CDE (Card Holder Data Environment) including system components or network component that stores and process cardholders data, has to comply with all the requirements of PCI compliance. Recently PCI has released a new version of PCI DSS v4.0 a few months ago with certain changes from the previous version after three years of the review cycle.
12 Requirements of PCI DSS
This is the most important part of PCI DSS as following these requirements can make any organization to some extent PCI compliant. So what are these requirements:
- Installing firewalls or maintaining security controls in the networks
- Use strong password in order to secure the CDE( Card holders data environment)
- Protection of cardholder data
- Encrypting the cardholder data during transmission over an open and public network.
- Timely detection and protection of the cardholders data environment from any malicious activity or software.
- Regular updating the software thereby maintaining a secure system.
- Rule of business need to know should apply to access the cardholders data
- Identification and authentication of the user are important to access the system components.
- Physical access to cardholders data should be restricted.
- Monitoring or screening of system components to know the malicious activity internally in real-time.
- Regular auditing of security control and finding any vulnerabilities available in the systems.
- Make policies and programs accordingly in order to support information security.
How organization can become PCI compliant
- Scope: First step is to determine all the system components or networks storing and processing cardholders data i.e., Cardholders Data Environment.
- Assess: Then test whether these systems or networks are complying with all the requirements of PCI DSS COMPLIANCE.
- Report: Documenting all the assessment through self assessment questionnaire by answering following questions like whether the requirements are met or not? Whether the requirements are met with customized approach.
- Attest: Then the next step is to complete the attestation process available on the website of PCI SSC.
- Submit: Then organization can submit all the documents including reports and other supporting documents if it is requested by other entities such as payment brands, merchant or acquirer.
- Remediate: Then the organisation should take remedial action for the requirements which are not in place on the system components or networks.
Conclusion
One of the most important issues facing those involved in the digital payment ecosystem is cybersecurity. The likelihood of being exposed to cybersecurity hazards including online fraud, information theft, and virus assaults is rising as more and more users prefer using digital payments.
And thus complying and adopting with these security standards is the need of the hour. And moreover RBI has also mandated all the regulated entities ( NBFCs Banks etc) under one recent notification to comply with these standards.
Related Blogs
Introduction
The Supreme Court of India recently ruled that telecom companies cannot be debarred from reissuing the deactivated numbers to a new subscriber. Notably, such reallocation of deactivated numbers is allowed only after the expiration of the period of 90 days. The Apex Court of India also mentioned that it is the responsibility of the user to delete their associated data with their number or any WhatsApp account data to ensure privacy. The Centre has recently also blocked 22 apps which were part of unlawful operations including betting and money laundering. Meanwhile, in the digital landscape, the Intervention of legislature and judiciary is playing a key role in framing policies or coming up with guidelines advocating for a true cyber-safe India. The government initiatives are encouraging the responsible use of technologies and Internet-availed services.
Supreme Court stated that telecom companies cannot be barred from reissuing deactivated numbers
Taking note of a petition before the Supreme Court of India, seeking direction from the Telecom Regulatory Authority of India (TRAI) to instruct mobile service providers to stop issuing deactivated mobile numbers, the Apex Court dismissed it by stating that mobile service providers in India are allowed to allocate the deactivated numbers to new users or subscribers but only after 90 days from the deactivation of the number.
A concern of Breach of Confidential Data
The Court further stated, “It is for the earlier subscriber to take adequate steps to ensure that privacy is maintained.” stating that it is the responsibility of the user to delete their WhatsApp account attached to the previous phone number and erase their data. The Court further added that users need to be aware of the Supreme Court ruling that once the number is deactivated for non-use and disconnection, it can not be reallocated before the expiry of the 90-day period of such deactivation. However, after the allotted time passes, such reallocation of numbers to a new user is allowed.
MEITY issued blocking orders against 22 illegal betting apps & websites
The government of India has been very critical in safeguarding Indian cyberspace by banning and blocking various websites and apps that have been operating illegally by scamming/dupping people of huge sums of money and also committing cyber crimes like data breaches. In recent developments, the Ministry of Electronic and Information Technology (Meity), on November 5, 2023, banned 22 apps including Mahadev Book and Reddyannaprestopro. The Centre has taken this decision on recommendations from the Enforcement Directorate (ED). ED raids on the Mahadev book app in Chattisgarh also revealed unlawful operations. This investigation has been underway for the past few months by the ED.
Applicable laws to prevent money laundering and the power of government to block such websites and apps
On the other hand, the Prevention of Money Laundering Act (PMLA) 2002 is a legislation already in place which aims to prevent and prosecute cases of money laundering. The government also has the power to block or recommend shutting down websites and apps under section 69A of the Information and Technology Act, 2000, under some specific condition as enumerated in the same.
Conclusion
In the evolving digital landscape, cyberspace covers several aspects while certain regulations or guidelines are required for smooth and secure functioning. We sometimes change our phone numbers or deactivate them, hence, it is significantly important to delete the data associated with the phone number or any such social media account data attached to it. Hence, such a number is eligible for reallocation to a new or early subscriber after the expiration of a period of 90 days from such deactivation. On the other hand, the centre has also blocked the websites or apps that were found to be part of illegal operations including betting and money laundering. Users have also been advised not to misuse the Internet-availed services. Hence, trying to create a lawful and safe Internet environment for all.
References:
- https://timesofindia.indiatimes.com/india/cant-bar-telecom-companies-from-reissuing-deactivated-numbers-says-supreme-court/articleshow/104993401.cms
- https://pib.gov.in/PressReleseDetailm.aspx?PRID=1974901#:~:text=Ministry%20of%20Electronics%20and%20Information,including%20Mahadev%20Book%20and%20Reddyannaprestopro
Introduction
Netizens across the globe have been enjoying the fruits of technological advancements in the digital century. Our personal and professional life has been impacted deeply by the new technologies. The previous year we saw an exponential rise in blockchain integration and the applications of Web 3.0. There is no denying that the Covid-19 pandemic caused a rapid rise in technology and internet penetration all across the globe, bringing the world closer with respect to connectivity and the exchange of ideas and knowledge. Tech advancements have definitely made our lives easier, but the same has also opened the doors to various vulnerabilities and new potential threats. As cyberspace expands, so do the vulnerabilities associated with it, and it is critical we take note of such issues and create safeguards to the extent that such incidents are prevented before they occur. We need to create sustainable and secure cyberspace for future generations.MetaVerse in 2023The metaverse was introduced by Facebook (now Meta) in 2021 as a peak into the future of cyberspace. Since then, tech developers have been working towards arming the metaverse with extraordinary innovations and applications. Netizens came across news like someone bought a house or a plot in the metaverse, someone bought a car in the metaverse, and so on, these news were taken to be the evidence of the netizen’s transition towards the new digital age as we have seen in sci-fi movies. But today this type of news has become history and the metaverse is expanding faster than ever. Let us look at the latest developments and trends in the metaverse-
- Avatar creation - The avatar creation in the metaverse will be a pivotal move as the avatars will represent the user, and essentially it will be the digital, version of the user and will be similar to the user's personal and physical traits to maintain realism in the metaverse.
- Architecture firms - Metaverse has its own set of architects who will be working towards creating your dream home or pro[erty in the metaverse, the heavy code-based services are now being sold just as if they were in the physical space.
- Mining - The metaverse already has companies who are mining gold, silver, petroleum, and other resources for the avatars in the metaverse, for instance, if someone has bought a car in the metaverse, it will still need fuel to run.
- Security firms - These firms are the first line of defenders in the metaverse as they provide tech-based solutions and protocols to secure one’s avatar and belongings in the metaverse.
- Metaverse Police - Interpol, along with its global partner organization has created the metaverse police, who will be working towards creating a safe cyber ecosystem by maintaining compliance with digital laws and ethics.
Advancements beyond metaverse in 2023
Technology continues to be a critical force for change in the world. Technology breakthroughs give enterprises more possibilities to lift their productivity and invent offerings. And while it remains difficult to forecast how technology trends will play out, business leaders can plan ahead better by watching the development of new technologies, anticipating how companies could utilize them, and understanding the factors that impact innovation and adoption.
- Applied observability
It advances the practice of pattern recognition. To foresee and identify abnormalities and offer solutions, one must have the capacity to delve deeply into complicated systems and a stream of data. Data fuels this aspect of tech growth in the future.
- Digital Immune System
To ensure that all major systems operate round-the-clock to deliver uninterrupted services, Digital Immune System will combine observability, AI-augmented testing, chaos engineering, site reliability engineering (SRE), and software supply chain security. This will take the efficiency of the systems to a new level.
- Super apps
These represent the upcoming shift in application usage, design, and development, where consumers will utilise a single app to manage most systems in an enterprise ecosystem. Over 50% of the world’s population will utilise super apps on a daily basis to fulfill their daily personal and professional needs.
- AR/VR and BlockChain technology
A combination of better interconnected, safe, and immersive virtual environments where people and businesses may recreate real-life scenarios will be created by combining AR/VR, AI/ML, IoT, and Blockchain, thus creating a new vertical of innovation with keen technologies of Web 3.0.
- AAI
The next level of AI, i.e., Advanced Artificial Intelligence (AI), will revolutionise machine learning, pattern recognition, and computing. It aims to fully automate processes without requiring any manual input, thus eradicating the issues of human error and bad actor influence completely.
- Corporate Metaverse
Aside from its power as a marketing tool, the metaverse promises to provide platforms, tools, and entire virtual worlds where business can be done remotely, efficiently, and intelligently. We can expect to see the metaverse concept merge with the idea of the “digital twin” – virtual simulations of real-world products, processes, or operations that can be used to test and prototype new ideas in the safe environment of the digital domain. From wind farms to Formula 1 cars, designers are recreating physical objects inside virtual worlds where their efficiency can be stress-tested under any conceivable condition without the resource costs that would be incurred by testing them in the physical world.ConclusionIn 2023, we will see more advanced use cases for technology such as motion capture, which will mean that as well as looking and sounding more like us, our avatars will adopt our own unique gestures and body language. We may even start to see further developments in the fields of autonomous avatars – meaning they won't be under our direct control but will be enabled by AI to act as our representatives in the digital world while we ourselves get on with other, completely unrelated tasks. As we go deeper into cyberspace, we need to remember the basic safety practices and inculcate them with respect to cyberspace and work towards creating string policies and legislations to safeguard the digital rights and duties of the netizen to create a wholesome and interdependent cyber ecosystem.
Introduction
AI has revolutionized the way we look at growing technologies. AI is capable of performing complex tasks in fasten time. However, AI’s potential misuse led to increasing cyber crimes. As there is a rapid expansion of generative AI tools, it has also led to growing cyber scams such as Deepfake, voice cloning, cyberattacks targeting Critical Infrastructure and other organizations, and threats to data protection and privacy. AI is empowered by giving the realistic output of AI-created videos, images, and voices, which cyber attackers misuse to commit cyber crimes.
It is notable that the rapid advancement of technologies such as generative AI(Artificial Intelligence), deepfake, machine learning, etc. Such technologies offer convenience in performing several tasks and are capable of assisting individuals and business entities. On the other hand, since these technologies are easily accessible, cyber-criminals leverage AI tools and technologies for malicious activities or for committing various cyber frauds. By such misuse of advanced technologies such as AI, deepfake, and voice clones. Such new cyber threats have emerged.
What is Deepfake?
Deepfake is an AI-based technology. Deepfake is capable of creating realistic images or videos which in actuality are created by machine algorithms. Deepfake technology, since easily accessible, is misused by fraudsters to commit various cyber crimes or deceive and scam people through fake images or videos that look realistic. By using the Deepfake technology, cybercriminals manipulate audio and video content which looks very realistic but, in actuality, is fake. Voice cloning is also a part of deepfake. To create a voice clone of anyone's, audio can be deepfaked too, which closely resembles a real one but, in actuality, is a fake voice created through deepfake technology.
How Deepfake Can Harm Organizations or Enterprises?
- Reputation: Deepfakes have a negative impact on the reputation of the organization. It’s a reputation which is at stake. Fake representations or interactions between an employee and user, for example, misrepresenting CEO online, could damage an enterprise’s credibility, resulting in user and other financial losses. To be protective against such incidents of deepfake, organisations must thoroughly monitor online mentions and keep tabs on what is being said or posted about the brand. Deepfake-created content can also be misused to Impersonate leaders, financial officers and officials of the organisation.
- Misinformation: Deepfake can be used to spread misrepresentation or misinformation about the organisation by utilising the deepfake technology in the wrong way.
- Deepfake Fraud calls misrepresenting the organisation: There have been incidents where bad actors pretend to be from legitimate organisations and seek personal information. Such as helpline fraudsters, fake representatives from hotel booking departments, fake loan providers, etc., where bad actors use voice clones or deepfake-oriented fake video calls in order to propose themselves as belonging to legitimate organisations and, in actuality, they are deceiving people.
How can organizations combat AI-driven cybercrimes such as deepfake?
- Cybersecurity strategy: Organisations need to keep in place a wide range of cybersecurity strategies or use advanced tools to combat the evolving disinformation and misrepresentation caused by deepfake technology. Cybersecurity tools can be utilised to detect deepfakes.
- Social media monitoring: Social media monitoring can be done to detect any unusual activity. Organisations can select or use relevant tools and implement technologies to detect deepfakes and demonstrate media provenance. Real-time verification capabilities and procedures can be used. Reverse image searches, like TinEye, Google Image Search, and Bing Visual Search, can be extremely useful if the media is a composition of images.
- Employee Training: Employee education on cybersecurity will also play a significant role in strengthening the overall cybersecurity posture of the organisation.
Conclusion
There have been incidents where AI-driven tools or technology have been misused by cybercriminals or bad actors. Synthetic videos developed by AI are used by bad actors. Generative AI has gained significant popularity for many capabilities that produce synthetic media. There are concerns about synthetic media, such as its misuse of disinformation operations designed to influence the public and spread false information. In particular, synthetic media threats that organisations most often face include undermining the brand, financial gain, threat to the security or integrity of the organisation itself and Impersonation of the brand’s leaders for financial gain.
Synthetic media attempts to target organisations intending to defraud the organisation for financial gain. Example includes fake personal profiles on social networking sites and deceptive deepfake calls, etc. The organisation needs to have the proper cyber security strategy in place to combat such evolving threats. Monitoring and detection should be performed by the organisations and employee training on empowering on cyber security will also play a crucial role to effectively deal with evolving threats posed by the misuse of AI-driven technologies.
References:
- https://media.defense.gov/2023/Sep/12/2003298925/-1/-1/0/CSI-DEEPFAKE-THREATS.PDF
- https://www.securitymagazine.com/articles/98419-how-to-mitigate-the-threat-of-deepfakes-to-enterprise-organizations
