Mitigating the Threat of International Spoof Calls: Joint Efforts by the DoT and Telecom Service Providers
On 22nd October 2024, Jyotiraditya Scindia, Union Minister for Communications, launched the (DoT) Department of Telecoms’ International Incoming Spoofed Calls Prevention System. This was introduced in light of efforts toward preventing international fraudulent calls that enable cyber crimes. A recent report as per PIB claims for the system to have been effective and played a role in a 90% reduction in the number of spoofed international calls, its instances falling from 1.35 Crore to 6 Lakhs within two months of the launch of the system.
International spoof calls are calls that masquerade as numbers originating from within the country when displayed on the target's mobile screen. This is done by manipulating the calling line identity or the CLI, commonly known as the phone number. Previous cases reported mention that such spoof calls have been used for conducting financial scams, impersonating government officials to carry out digital arrests, and inducing panic. Instances of threats of disconnecting numbers by TRAI officials, and narcotics officials on finding drugs or even contraband through couriers are also rampant.
International Incoming Spoofed Calls Prevention System
As was addressed in the Budget in 2024, the system was previously called the Centralised International Out Roamer (CIOR), and the DoT was allocated Rs.38.76 crore for the same. The Digital Intelligence Unit (DIU) under the DoT is another project that aims to investigate and research fraudulent use of telecom resources, including messages, scams, and spam - the budget for which has been increased from 50 to 85 crores.
The International Incoming Spoofed Calls Prevention System was implemented in two phases, the first one was at the level of the telephone companies (telcos). Telcos can verify their subscribers and Indian SIMs based on the Indian Telecom Service Providers (TSPs) international long-distance (ILD) network. When a user with an Indian number travels abroad, the roaming feature gets activated, and all calls hit the ILD network of the TSP. This allows the TSP to verify whether the numbers starting with +91 are genuinely making calls from abroad or from India. However, a TSP can only verify numbers that are issued with their TSP ILD network and not those of other TSPs. This issue was addressed in the second phase, as the DIU of DoT and the TSPs built an integrated system so that a centralised database could be used to check for genuine subscribers.
CyberPeace Outlook
A press release on 23rd December 2024 encouraged the TSPs to label incoming International calls as International calls on the mobile screen of the receiver. Some of them have already started adding labels and are sending awareness messages informing their subscribers of tips on staying safe from scams. Apart from these, there are also applications available online that help in identifying callers and their location, however, these are at the behest of the users' efforts and have moderate trust value. At the level of the public, the practice of blocking unknown international numbers and not calling back, along with awareness regarding country codes is encouraged. Coordinated and updated efforts on the part of the Government and the TSPs are much appreciated in today's time as scammers continue to find new ways to commit cyber crimes using telecommunication resources.
References
- https://www.hindustantimes.com/india-news/jyotiraditya-scindia-launches-dot-system-to-block-spam-international-calls-101729615441509.html
- https://www.business-standard.com/india-news/centre-launches-system-to-block-international-spoofed-calls-curb-fraud-124102300449_1.html
- https://www.opindia.com/2024/12/number-of-spoofed-international-calls-used-in-cyber-crimes-goes-down-by-90-in-2-months/
- https://www.cnbctv18.com/technology/telecom/telecom-department-anti-spoofed-international-calls-19529459.htm
- https://pib.gov.in/PressReleaseIframePage.aspx?PRID=2067113
- https://pib.gov.in/PressReleasePage.aspx?PRID=2087644
- https://www.hindustantimes.com/india-news/display-international-call-for-calls-from-abroad-to-curb-scams-dot-to-telecos-101735050551449.html
Related Blogs
Disclaimer:
This report is based on extensive research conducted by CyberPeace Research using publicly available information, and advanced analytical techniques. The findings, interpretations, and conclusions presented are based on the data available at the time of study and aim to provide insights into global ransomware trends.
The statistics mentioned in this report are specific to the scope of this research and may vary based on the scope and resources of other third-party studies. Additionally, all data referenced is based on claims made by threat actors and does not imply confirmation of the breach by CyberPeace. CyberPeace includes this detail solely to provide factual transparency and does not condone any unlawful activities. This information is shared only for research purposes and to spread awareness. CyberPeace encourages individuals and organizations to adopt proactive cybersecurity measures to protect against potential threats.
CyberPeace Research does not claim to have identified or attributed specific cyber incidents to any individual, organization, or nation-state beyond the scope of publicly observable activities and available information. All analyses and references are intended for informational and awareness purposes only, without any intention to defame, accuse, or harm any entity.
While every effort has been made to ensure accuracy, CyberPeace Research is not liable for any errors, omissions, subsequent interpretations and any unlawful activities of the findings by third parties. The report is intended to inform and support cybersecurity efforts globally and should be used as a guide to foster proactive measures against cyber threats.
Executive Summary:
The 2024 ransomware landscape reveals alarming global trends, with 166 Threat Actor Groups leveraging 658 servers/underground resources and mirrors to execute 5,233 claims across 153 countries. Monthly fluctuations in activity indicate strategic, cyclical targeting, with peak periods aligned with vulnerabilities in specific sectors and regions. The United States was the most targeted nation, followed by Canada, the UK, Germany, and other developed countries, with the northwestern hemisphere experiencing the highest concentration of attacks. Business Services and Healthcare bore the brunt of these operations due to their high-value data, alongside targeted industries such as Pharmaceuticals, Mechanical, Metal, Electronics, and Government-related professional firms. Retail, Financial, Technology, and Energy sectors were also significantly impacted.
This research was conducted by CyberPeace Research using a systematic modus operandi, which included advanced OSINT (Open-Source Intelligence) techniques, continuous monitoring of Ransomware Group activities, and data collection from 658 servers and mirrors globally. The team utilized data scraping, pattern analysis, and incident mapping to track trends and identify hotspots of ransomware activity. By integrating real-time data and geographic claims, the research provided a comprehensive view of sectoral and regional impacts, forming the basis for actionable insights.
The findings emphasize the urgent need for proactive Cybersecurity strategies, robust defenses, and global collaboration to counteract the evolving and persistent threats posed by ransomware.
Overview:
This report provides insights into ransomware activities monitored throughout 2024. Data was collected by observing 166 Threat Actor Groups using ransomware technologies across 658 servers/underground resources and mirrors, resulting in 5,233 claims worldwide. The analysis offers a detailed examination of global trends, targeted sectors, and geographical impact.
Top 10 Threat Actor Groups:
The ransomware group ‘ransomhub’ has emerged as the leading threat actor, responsible for 527 incidents worldwide. Following closely are ‘lockbit3’ with 522 incidents and ‘play’ with 351. Other Groups are ‘akira’, ‘hunters’, ‘medusa’, ‘blackbasta’, ‘qilin’, ‘bianlian’, ‘incransom’. These groups usually employ advanced tactics to target critical sectors, highlighting the urgent need for robust cybersecurity measures to mitigate their impact and protect organizations from such threats.
Monthly Ransomware Incidents:
In January 2024, the value began at 284, marking the lowest point on the chart. The trend rose steadily in the subsequent months, reaching its first peak at 557 in May 2024. However, after this peak, the value dropped sharply to 339 in June. A gradual recovery follows, with the value increasing to 446 by August. September sees another decline to 389, but a sharp rise occurs afterward, culminating in the year’s highest point of 645 in November. The year concludes with a slight decline, ending at 498 in December 2024 (till 28th of December).
Top 10 Targeted Countries:
- The United States consistently topped the list as the primary target probably due to its advanced economic and technological infrastructure.
- Other heavily targeted nations include Canada, UK, Germany, Italy, France, Brazil, Spain, and India.
- A total of 153 countries reported ransomware attacks, reflecting the global scale of these cyber threats
Top Affected Sectors:
- Business Services and Healthcare faced the brunt of ransomware threat due to the sensitive nature of their operations.
- Specific industries under threats:
- Pharmaceutical, Mechanical, Metal, and Electronics industries.
- Professional firms within the Government sector.
- Other sectors:
- Retail, Financial, Technology, and Energy sectors were also significant targets.
Geographical Impact:
The continuous and precise OSINT(Open Source Intelligence) work on the platform, performed as a follow-up action to data scraping, allows a complete view of the geography of cyber attacks based on their claims. The northwestern region of the world appears to be the most severely affected by Threat Actor groups. The figure below clearly illustrates the effects of this geographic representation on the map.
Ransomware Threat Trends in India:
In 2024, the research identified 98 ransomware incidents impacting various sectors in India, marking a 55% increase compared to the 63 incidents reported in 2023. This surge highlights a concerning trend, as ransomware groups continue to target India's critical sectors due to its growing digital infrastructure and economic prominence.
Top Threat Actors Group Targeted India:
Among the following threat actors ‘killsec’ is the most frequent threat. ‘lockbit3’ follows as the second most prominent threat, with significant but lower activity than killsec. Other groups, such as ‘ransomhub’, ‘darkvault’, and ‘clop’, show moderate activity levels. Entities like ‘bianlian’, ‘apt73/bashe’, and ‘raworld’ have low frequencies, indicating limited activity. Groups such as ‘aps’ and ‘akira’ have the lowest representation, indicating minimal activity. The chart highlights a clear disparity in activity levels among these threats, emphasizing the need for targeted cybersecurity strategies.
Top Impacted Sectors in India:
The pie chart illustrates the distribution of incidents across various sectors, highlighting that the industrial sector is the most frequently targeted, accounting for 75% of the total incidents. This is followed by the healthcare sector, which represents 12% of the incidents, making it the second most affected. The finance sector accounts for 10% of the incidents, reflecting a moderate level of targeting. In contrast, the government sector experiences the least impact, with only 3% of the incidents, indicating minimal targeting compared to the other sectors. This distribution underscores the critical need for enhanced cybersecurity measures, particularly in the industrial sector, while also addressing vulnerabilities in healthcare, finance, and government domains.
Month Wise Incident Trends in India:
The chart indicates a fluctuating trend with notable peaks in May and October, suggesting potential periods of heightened activity or incidents during these months. The data starts at 5 in January and drops to its lowest point, 2, in February. It then gradually increases to 6 in March and April, followed by a sharp rise to 14 in May. After peaking in May, the metric significantly declines to 4 in June but starts to rise again, reaching 7 in July and 8 in August. September sees a slight dip to 5 before the metric spikes dramatically to its highest value, 24, in October. Following this peak, the count decreases to 10 in November and then drops further to 7 in December.
CyberPeace Advisory:
- Implement Data Backup and Recovery Plans: Backups are your safety net. Regularly saving copies of your important data ensures you can bounce back quickly if ransomware strikes. Make sure these backups are stored securely—either offline or in a trusted cloud service—to avoid losing valuable information or facing extended downtime.
- Enhance Employee Awareness and Training: People often unintentionally open the door to ransomware. By training your team to spot phishing emails, social engineering tricks, and other scams, you empower them to be your first line of defense against attacks.
- Adopt Multi-Factor Authentication (MFA): Think of MFA as locking your door and adding a deadbolt. Even if attackers get hold of your password, they’ll still need that second layer of verification to break in. It’s an easy and powerful way to block unauthorized access.
- Utilize Advanced Threat Detection Tools: Smart tools can make a world of difference. AI-powered systems and behavior-based monitoring can catch ransomware activity early, giving you a chance to stop it in its tracks before it causes real damage.
- Conduct Regular Vulnerability Assessments: You can’t fix what you don’t know is broken. Regularly checking for vulnerabilities in your systems helps you identify weak spots. By addressing these issues proactively, you can stay one step ahead of attackers.
Conclusion:
The 2024 ransomware landscape reveals the critical need for proactive cybersecurity strategies. High-value sectors and technologically advanced regions remain the primary targets, emphasizing the importance of robust defenses. As we move into 2025, it is crucial to anticipate the evolution of ransomware tactics and adopt forward-looking measures to address emerging threats.
Global collaboration, continuous innovation in cybersecurity technologies, and adaptive strategies will be imperative to counteract the persistent and evolving threats posed by ransomware activities. Organizations and governments must prioritize preparedness and resilience, ensuring that lessons learned in 2024 are applied to strengthen defenses and minimize vulnerabilities in the year ahead.
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Executive Summary
Ahead of the final phase of the West Bengal Assembly elections, a claim regarding Uttar Pradesh cadre IPS officer Ajay Pal Sharma began circulating widely on social media. Users claimed that Sharma was being sent to West Bengal on deputation for a period of five years. However, research conducted by CyberPeace Research Wing found the claim to be false. Sources close to the IPS officer confirmed that no such deputation order has been issued so far and that Ajay Pal Sharma is currently posted as Additional Commissioner in Prayagraj, Uttar Pradesh. Ajay Pal Sharma had earlier been deployed as a police observer during the West Bengal elections. During that period, a video of him warning Trinamool Congress candidate Jahangir Khan from the Falta constituency had gone viral on social media.
Claim
Several users on Facebook and X claimed that Ajay Pal Sharma had been transferred to West Bengal for five years under an administrative arrangement involving experienced officers from different states. One Facebook user wrote:“This decision has been taken under an administrative arrangement through which experienced officers are deployed in different states.”
- https://www.facebook.com/photo.php?fbid=818902764628152&set=a.296761956842238&type=3
- https://perma.cc/FD8Q-CF7L?type=standard
Fact Check
Our research found that the deputation claim is false. Ajay Pal Sharma is currently serving as Additional Commissioner in Prayagraj, a position he has held since 2025. Further scrutiny revealed that the claim appears to have originated from a parody account on X. On May 4, around 6 PM, the account @abdullah_0mar posted the claim regarding Sharma’s alleged five-year deputation to Bengal. However, in the comments section, the user later clarified that the post was intended as satire.
We also reviewed several news reports regarding Ajay Pal Sharma’s role during the West Bengal elections. Reports confirmed that the Election Commission had deployed him as a police observer in South 24 Parganas district during the polls. However, none of the reports mentioned any five-year transfer or deputation to West Bengal.
Conclusion
The viral claim is false. No official order has been issued regarding IPS officer Ajay Pal Sharma’s deputation to West Bengal for five years. Sources close to the officer confirmed that he continues to serve as Additional Commissioner in Prayagraj, Uttar Pradesh. Sharma had only been deputed as a police observer during the West Bengal Assembly elections, during which a video of him warning TMC candidate Jahangir Khan went viral online.
Introduction
Cert-In (Indian Computer Emergency Response Team) has recently issued the “Guidelines on Information Security Practices” for Government Entities for Safe & Trusted Internet. The guideline has come at a critical time when the Draft Digital India Bill is about to be released, which is aimed at revamping the legal aspects of Indian cyberspace. These guidelines lay down the policy framework and the requirements for critical infrastructure for all government organisations and institutions to improve the overall cyber security of the nation.
What is Cert-In?
A Computer Emergency Response Team (CERT) is a group of information security experts responsible for the protection against, detection of and response to an organisation’s cybersecurity incidents. A CERT may focus on resolving data breaches and denial-of-service attacks and providing alerts and incident handling guidelines. CERTs also conduct ongoing public awareness campaigns and engage in research aimed at improving security systems. The Ministry of Electronics and Information Technology (MeitY) oversees CERT-In. It regularly releases alerts to help individuals and companies safeguard their data, information, and ICT (Information and Communications Technology) infrastructure.
Indian Computer Emergency Response Team (CERT-In) has been established and appointed as national agency in respect of cyber incidents and cyber security incidents in terms of the provisions of section 70B of Information Technology (IT) Act, 2000.
CERT-In requests information from service providers, intermediaries, data centres, and body corporates to coordinate reaction actions and emergency procedures regarding cyber security incidents. It is a focal point for incident reporting and offers round-the-clock security services. It manages cyber occurrences that are tracked and reported while continuously analysing cyber risks. It strengthens the security barriers for the Indian Internet domain.
Background
India is fast becoming one of the world’s largest connected nations – with over 80 Crore Indians (Digital Nagriks) presently connected and using the Internet and cyberspace – and with this number is expected to touch 120 Crores in the coming few years. The Digital Nagriks of the country are using the Internet for business, education, finance and various applications and services including Digital Government services. Internet provides growth and innovation and at the same time it has seen rise in cybercrimes, user harm and other challenges to online safety. The policies of the Government are aimed at ensuring an Open, Safe & Trusted and Accountable Internet for its users. Government is fully cognizant and aware of the growing cyber security threats and attacks.
It is the Government of India’s objective to ensure that Digital Nagriks experience a Safe & Trusted Internet. Along with ubiquitous applications of Information & Communication Technologies (ICT) in almost all facets of service delivery and operations, continuously evolving cyber threats have become a concern for the Government. Cyber-attacks can come in the form of malware, ransomware, phishing, data breach etc., that adversely affect an organisation’s information and systems. Cyber threats leading to cyber-attacks or incidents can compromise the confidentiality, integrity, and availability of an organisation’s information and systems and can have far reaching impact on essential services and national interests. To protect against cyber threats, it is important for government entities to implement strong cybersecurity measures and follow best practices. As ICT infrastructure of the Government entities is one of the preferred targets of the malicious actors, responsibility of implementing good cyber security practices for protecting computers, servers, applications, electronic systems, networks, and data from digital attacks, also remain with the ICT assets’ owner i.e. Government entity.
What are the new Guidelines about?
The Government of India (distribution of business) Rules, 1961’s First Schedule lists a number of Ministries, Departments, Secretariats, and Offices, along with their affiliated and subordinate offices, which are all subject to the rules. They also comprise all governmental organisations, businesses operating in the public sector, and other governmental entities under their administrative control.
“The government has launched a number of steps to guarantee an accessible, trustworthy, and accountable digital environment. With a focus on capabilities, systems, human resources, and awareness, we are extending and speeding our work in the area of cyber security, according to Rajeev Chandrasekhar, Minister of State for Electronics, Information Technology, Skill Development, and Entrepreneurship.
The Recommendations
- Various security domains are covered in the standards, including network security, identity and access management, application security, data security, third-party outsourcing, hardening procedures, security monitoring, incident management, and security audits.
- For instance, the rules advise using only a Standard User (non-administrator) account to use computers and laptops for regular work regarding desktop, laptop, and printer security in the workplace. Users may only be granted administrative access with the CISO’s consent.
- The usage of lengthy passwords containing at least eight characters that combine capital letters, tiny letters, numerals, and special characters; Never save any usernames or passwords in your web browser. Likewise, never save any payment-related data there.
- They include guidelines created by the National Informatics Centre for Chief Information Security Officers (CISOs) and staff members of Central government Ministries/Departments to improve cyber security and cyber hygiene in addition to adhering to industry best practises.
Conclusion
The government has been proactive in the contemporary times to eradicate the menace of cybercrimes and therreats from the Indian cyberspace and hence now we have seen a series of new bills and polices introduced by the Ministry of Electronics and Information Technology, and various other government organisations like Cert-In and TRAI. These policies have been aimed towards being relevant to time and current technologies. The threats from emerging technologies like web 3.0 cannot be ignored and hence with active netizen participation and synergy between government and corporates will lead to a better and improved cyber ecosystem in India.
