#FactCheck - Viral Video of Argentina Football Team Dancing to Bhojpuri Song is Misleading

Executive Summary:

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We have identified a post addressing a scam email that falsely claims to offer a download link for an e-PAN Card. This deceptive email is designed to mislead recipients into disclosing sensitive financial information by impersonating official communication from Income Tax Department authorities. Our report aims to raise awareness about this fraudulent scheme and emphasize the importance of safeguarding personal data against such cyber threats.

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Claim:

Scammers are sending fake emails, asking people to download their e-PAN cards. These emails pretend to be from government authorities like the Income Tax Department and contain harmful links that can steal personal information or infect devices with malware.

Fact Check: 

Through our research, we have found that scammers are sending fake emails, posing as the Income Tax Department, to trick users into downloading e-PAN cards from unofficial links. These emails contain malicious links that can lead to phishing attacks or malware infections. Genuine e-PAN services are only available through official platforms such as the Income Tax Department's website (www.incometaxindia.gov.in) and the NSDL/UTIITSL portals. Despite repeated warnings, many individuals still fall victim to such scams. To combat this, the Income Tax Department has a dedicated page for reporting phishing attempts: Report Phishing - Income Tax India. It is crucial for users to stay cautious, verify email authenticity, and avoid clicking on suspicious links to protect their personal information.

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Conclusion:   

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The emails currently in circulation claiming to provide e-PAN card downloads are fraudulent and should not be trusted. These deceptive messages often impersonate government authorities and contain malicious links that can result in identity theft or financial fraud. Clicking on such links may compromise sensitive personal information, putting individuals at serious risk. To ensure security, users are strongly advised to verify any such communication directly through official government websites and avoid engaging with unverified sources. Additionally, any phishing attempts should be reported to the Income Tax Department and also to the National Cyber Crime Reporting Portal to help prevent the spread of such scams. Staying vigilant and exercising caution when handling unsolicited emails is crucial in safeguarding personal and financial data.

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• Claim: Fake emails claim to offer e-PAN card downloads.
• Claimed On: Social Media
• Fact Check:  False and Misleading 

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The Rise of Tech Use Amongst Children

Technology today has become an invaluable resource for children, as a means to research issues, be informed about events, gather data, and share views and experiences with others. Technology is no longer limited to certain age groups or professions: children today are using it for learning & entertainment, engaging with their friends, online games and much more. With increased digital access, children are also exposed to online mis/disinformation and other forms of cyber crimes, far more than their parents, caregivers, and educators were in their childhood or are, even in the present. Children are particularly vulnerable to mis/disinformation due to their still-evolving maturity and cognitive capacities. The innocence of the youth is a major cause for concern when it comes to digital access because children simply do not possess the discernment and caution required to be able to navigate the Internet safely. They are active users of online resources and their presence on social media is an important factor of social, political and civic engagement but young people and children often lack the cognitive and emotional capacity needed to distinguish between reliable and unreliable information. As a result, they can be targets of mis/disinformation. ‘A UNICEF survey in 10 countries’[1] reveals that up to three-quarters of children reported feeling unable to judge the veracity of the information they encounter online.

Social media has become a crucial part of children's lives, with them spending a significant time on digital platforms such as Youtube, Facebook, Instagram and more. All these platforms act as source of news, educational content, entertainment, peer communication and more. These platforms host a variety of different kinds of content across a diverse range of subject matters, and each platform’s content and privacy policies are different. Despite age restrictions under the Children's Online Privacy Protection Act (COPPA), and other applicable laws, it is easy for children to falsify their birth date or use their parent's accounts to access content which might not be age-appropriate. 

The Impact of Misinformation on Children

In virtual settings, inaccurate information can come in the form of text, images, or videos shared through traditional and social media channels. In this age, online misinformation is a significant cause for concern, especially with children, because it  can cause anxiety, damage self-esteem, shape beliefs, and skewing their worldview/viewpoints. It can distort children's understanding of reality, hinder their critical thinking skills, and cause confusion and cognitive dissonance. The growing infodemic can even cause an overdose of information. Misinformation can also influence children's social interactions, leading to misunderstandings, conflicts, and mistrust among peers. Children from low literacy backgrounds are more susceptible to fabricated content. Mis/disinformation can exacerbate social divisions amongst peers and lead to unwanted behavioural patterns. Sometimes even children themselves can unwittingly spread/share misinformation. Therefore, it is important to educate & empower children to build cognitive defenses against online misinformation risks, promote media literacy skills, and equip them with the necessary tools to critically evaluate online information.

CyberPeace Policy Wing Recommendations

1. Role of Parents & Educators to Build Cognitive Defenses

One way parents shape their children's values, beliefs and actions is through modelling. Children observe how their parents use technology, handle challenging situations, and make decisions. For example, parents who demonstrate honesty, encourage healthy use of social media and show kindness and empathy are more likely to raise children who hold these qualities in high regard. Hence parents/educators play an important role in shaping the minds of their young charges and their behaviours, whether in offline or online settings. It is important for parents/educators to realise that they must pay close attention to how online content consumption is impacting the cognitive skills of their child. Parents/educators should educate children about authentic sources of information. This involves instructing children on the importance of using reliable, credible sources to utilise while researching on any topic of study or otherwise, and using verification mechanisms to test suspected information., This may sound like a challenging ideal to meet, but the earlier we teach children about Prebunking and Debunking strategies and the ability to differentiate between fact and misleading information, the sooner we can help them build cognitive defenses so that they may use the Internet safely. Hence it becomes paramount important for parents/educators to require children to question the validity of information, verify sources, and critically analyze content. Developing these skills is essential for navigating the digital world effectively and making informed decisions.

2. The Role of Tech & Social Media Companies to Fortify their Steps in Countering Misinformation

Is worth noting that all major tech/social media companies have privacy policies in place to discourage any spread of harmful content or misinformation. Social media platforms have already initiated efforts to counter misinformation by introducing new features such as adding context to content, labelling content, AI watermarks and collaboration with civil society organisations to counter the widespread online misinformation. In light of this, social media platforms must prioritise both the designing and the practical implementation aspects of policy development and deployment to counter misinformation strictly. These strategies can be further improved upon  through government support and regulatory controls. It is recommended that social media platforms must further increase their efforts to counter increasing spread of online mis/disinformation and apply advanced techniques to counter misinformation including filtering, automated removal, detection and prevention, watermarking, increasing reporting mechanisms, providing context to suspected content, and promoting authenticated/reliable sources of information.

Social media platforms should consider developing children-specific help centres that host educational content in attractive, easy-to-understand formats so that children can learn about misinformation risks and tactics, how to spot red flags and how to increase their information literacy and protect themselves and their peers. Age-appropriate, attractive and simple content can go a long way towards fortifying young minds and making them aware and alert without creating fear. 

3. Laws and Regulations

It is important that the government and the social media platforms work in sync to counteract misinformation. The government must consult with the concerned platforms and enact rules and regulations which strengthen the platform’s age verification mechanisms at the sign up/ account creation stage whilst also respecting user privacy. Content moderation, removal of harmful content, and strengthening reporting mechanisms all are important factors which must be prioritised at both the regulatory level and the platform operational level. Additionally, in order to promote healthy and responsible use of technology by children, the government should collaborate with other institutions to design information literacy programs at the school level. The government must make it a key priority to work with civil society organisations and expert groups that run programs to fight misinformation and co-create  a safe cyberspace for everyone, including children. 

4. Expert Organisations and Civil Societies

Cybersecurity experts and civil society organisations possess the unique blend of large scale impact potential and technical expertise. We have the ability to educate and empower huge numbers, along with the skills and policy acumen needed to be able to not just make people aware of the problem but also teach them how to solve it for themselves. True, sustainable solutions to any social concern only come about when capacity-building and empowerment are at the heart of the initiative. Programs that prioritise resilience, teach Prebunking and Debunking and are able to understand the unique concerns, needs and abilities of children and design solutions accordingly are the best suited to implement the administration’s mission to create a safe digital society. 

Final Words 

Online misinformation significantly impacts child development and can hinder their cognitive abilities, color their viewpoints, and cause confusion and mistrust. It is important that children are taught not just how to use technology but how to use it responsibly and positively. This education can begin at a very young age and parents, guardians and educators can connect with CyberPeace and other similar initiatives on how to define age-appropriate learning milestones. Together, we can not only empower children to be safe today, but also help them develop into netizens who make the world even safer for others tomorrow. 

References:

• [1] Digital misinformation / disinformation and children
• [2] Children's Privacy | Federal Trade Commission

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Digitisation in Agriculture

The traditional way of doing agriculture has undergone massive digitization in recent years, whereby several agricultural processes have been linked to the Internet. This globally prevalent transformation, driven by smart technology, encompasses the use of sensors, IoT devices, and data analytics to optimize and automate labour-intensive farming practices. Smart farmers in the country and abroad now leverage real-time data to monitor soil conditions, weather patterns, and crop health, enabling precise resource management and improved yields. The integration of smart technology in agriculture not only enhances productivity but also promotes sustainable practices by reducing waste and conserving resources. As a result, the agricultural sector is becoming more efficient, resilient, and capable of meeting the growing global demand for food.

Digitisation of Food Supply Chains

There has also been an increase in the digitisation of food supply chains across the globe since it enables both suppliers and consumers to keep track of the stage of food processing from farm to table and ensures the authenticity of the food product. The latest generation of agricultural robots is being tested to minimise human intervention. It is thought that AI-run processes can mitigate labour shortage, improve warehousing and storage and make transportation more efficient by running continuous evaluations and adjusting the conditions real-time while increasing yield. The company Muddy Machines is currently trialling an autonomous asparagus-harvesting robot called Sprout that not only addresses labour shortages but also selectively harvests green asparagus, which traditionally requires careful picking. However, Chris Chavasse, co-founder of Muddy Machines, highlights that hackers and malicious actors could potentially hack into the robot's servers and prevent it from operating by driving it into a ditch or a hedge, thereby impending core crop activities like seeding and harvesting. Hacking agricultural pieces of machinery also implies damaging a farmer’s produce and in turn profitability for the season.

Case Study: Muddy Machines and Cybersecurity Risks

A cyber attack on digitised agricultural processes has a cascading impact on online food supply chains. Risks are non-exhaustive and spill over to poor protection of cargo in transit, increased manufacturing of counterfeit products, manipulation of data, poor warehousing facilities and product-specific fraud, amongst others. Additional impacts on suppliers are also seen, whereby suppliers have supplied the food products but fail to receive their payments. These cyber-threats may include malware(primarily ransomware) that accounts for 38% of attacks, Internet of Things (IoT) attacks that comprise 29%, Distributed Denial of Service (DDoS) attacks, SQL Injections, phishing attacks etc. 

Prominent Cyber Attacks and Their Impacts

Ransomware attacks are the most popular form of cyber threats to food supply chains and may include malicious contaminations, deliberate damage and destruction of tangible assets (like infrastructure) or intangible assets (like reputation and brand). In 2017, NotPetya malware disrupted the world’s largest logistics giant Maersk and destroyed all end-user devices in more than 60 countries. Interestingly, NotPetya was also linked to the malfunction of freezers connected to control systems. The attack led to these control systems being compromised, resulting in freezer failures and potential spoilage of food, highlighting the vulnerability of industrial control systems to cyber threats.

Further Case Studies

NotPetya also impacted Mondelez, the maker of Oreos but disrupting its email systems, file access and logistics for weeks. Mondelez’s insurance claim was also denied since NotPetya malware was described as a “war-like” action, falling outside the purview of the insurance coverage. In April 2021, over the Easter weekend, Bakker Logistiek, a logistics company based in the Netherlands that offers air-conditioned warehousing and food transportation for Dutch supermarkets, experienced a ransomware attack. This incident disrupted their supply chain for several days, resulting in empty shelves at Albert Heijn supermarkets, particularly for products such as packed and grated cheese. Despite the severity of the attack, the company successfully restored their operations within a week by utilizing backups. JBS, one of the world’s biggest meat processing companies, also had to pay $11 million in ransom via Bitcoin to resolve a cyber attack in the same year, whereby computer networks at JBS were hacked, temporarily shutting down their operations and endangering consumer data. The disruption threatened food supplies and risked higher food prices for consumers. Additional cascading impacts also include low food security and hindrances in processing payments at retail stores. 

Credible Threat Agents and Their Targets

Any cyber-attack is usually carried out by credible threat agents that can be classified as either internal or external threat agents. Internal threat agents may include contractors, visitors to business sites, former/current employees, and individuals who work for suppliers. External threat agents may include activists, cyber-criminals, terror cells etc. These threat agents target large organisations owing to their larger ransom-paying capacity, but may also target small companies due to their vulnerability and low experience, especially when such companies are migrating from analogous methods to digitised processes.

The Federal Bureau of Investigation warns that the food and agricultural systems are most vulnerable to cyber-security threats during critical planting and harvesting seasons. It noted an increase in cyber-attacks against six agricultural co-operatives in 2021, with ancillary core functions such as food supply and distribution being impacted. Resultantly, cyber-attacks may lead to a mass shortage of food not only meant for human consumption but also for animals.

Policy Recommendations

To safeguard against digital food supply chains, Food defence emerges as one of the top countermeasures to prevent and mitigate the effects of intentional incidents and threats to the food chain. While earlier, food defence vulnerability assessments focused on product adulteration and food fraud, including vulnerability assessments of agriculture technology now be more relevant.  

Food supply organisations must prioritise regular backups of data using air-gapped and password-protected offline copies, and ensure critical data copies are not modifiable or deletable from the main system.  For this, blockchain-based food supply chain solutions may be deployed, which are not only resilient to hacking, but also allow suppliers and even consumers to track produce. Companies like Ripe.io, Walmart Global Tech, Nestle and Wholechain deploy blockchain for food supply management since it provides overall process transparency, improves trust issues in the transactions, enables traceable and tamper-resistant records and allows accessibility and visibility of data provenance. Extensive recovery plans with multiple copies of essential data and servers in secure, physically separated locations, such as hard drives, storage devices, cloud or distributed ledgers should be adopted in addition to deploying operations plans for critical functions in case of system outages. For core processes which are not labour-intensive,  including manual operation methods may be used to reduce digital dependence. Network segmentation, updates or patches for operating systems, software, and firmware are additional steps which can be taken to secure smart agricultural technologies. 

References

1. Muddy Machines website, Accessed 26 July 2024.  https://www.muddymachines.com/ 
2. “Meat giant JBS pays $11m in ransom to resolve cyber-attack”, BBC, 10 June 2021. https://www.bbc.com/news/business-57423008 
3. Marshall, Claire & Prior, Malcolm, “Cyber security: Global food supply chain at risk from malicious hackers.”, BBC, 20 May 2022. https://www.bbc.com/news/science-environment-61336659 
4. “Ransomware Attacks on Agricultural Cooperatives Potentially Timed to Critical Seasons.”, Private Industry Notification, Federal Bureau of Investigation, 20 April  https://www.ic3.gov/Media/News/2022/220420-2.pdf. 
5. Manning, Louise & Kowalska, Aleksandra. (2023). “The threat of ransomware in the food supply chain: a challenge for food defence”, Trends in Organized Crime. https://doi.org/10.1007/s12117-023-09516-y 
6. “NotPetya: the cyberattack that shook the world”, Economic Times, 5 March 2022. https://economictimes.indiatimes.com/tech/newsletters/ettech-unwrapped/notpetya-the-cyberattack-that-shook-the-world/articleshow/89997076.cms?from=mdr 
7. Abrams, Lawrence, “Dutch supermarkets run out of cheese after ransomware attack.”, Bleeping Computer, 12 April 2021. https://www.bleepingcomputer.com/news/security/dutch-supermarkets-run-out-of-cheese-after-ransomware-attack/ 
8. Pandey, Shipra; Gunasekaran, Angappa; Kumar Singh, Rajesh & Kaushik, Anjali, “Cyber security risks in globalised supply chains: conceptual framework”, Journal of Global Operations and Strategic Sourcing, January 2020. https://www.researchgate.net/profile/Shipra-Pandey/publication/338668641_Cyber_security_risks_in_globalized_supply_chains_conceptual_framework/links/5e2678ae92851c89c9b5ac66/Cyber-security-risks-in-globalized-supply-chains-conceptual-framework.pdf 
9. Daley, Sam, “Blockchain for Food: 10 examples to know”, Builin, 22 March 2023 https://builtin.com/blockchain/food-safety-supply-chain 

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