#FactCheck - Fake Image Claiming Patanjali selling Beef Biryani Recipe mix is Misleading

Introduction

A disturbing trend of courier-related cyber scams has emerged, targeting unsuspecting individuals across India. In these scams, fraudsters pose as officials from reputable organisations, such as courier companies or government departments like the narcotics bureau. Using sophisticated social engineering tactics, they deceive victims into divulging personal information and transferring money under false pretences. Recently, a woman IT professional from Mumbai fell victim to such a scam, losing Rs 1.97 lakh.

Instances of courier-related cyber scams

Recently, two significant cases of courier-related cyber scams have surfaced, illustrating the alarming prevalence of such fraudulent activities.

1. Case in Delhi: A doctor in Delhi fell victim to an online scam, resulting in a staggering loss of approximately Rs 4.47 crore. The scam involved fraudsters posing as representatives of a courier company. They informed the doctor about a seized package and requested substantial money for verification purposes. Tragically, the doctor trusted the callers and lost substantial money.
2. Case in Mumbai: In a strikingly similar incident, an IT professional from Mumbai, Maharashtra, lost Rs 1.97 lakh to cyber fraudsters pretending to be officials from the narcotics department. The fraudsters contacted the victim, claiming her Aadhaar number was linked to the criminals’ bank accounts. They coerced the victim into transferring money for verification through deceptive tactics and false evidence, resulting in a significant financial loss.

These recent cases highlight the growing threat of courier-related cyber scams and the devastating impact they can have on unsuspecting individuals. It emphasises the urgent need for increased awareness, vigilance, and preventive measures to protect oneself from falling victim to such fraudulent schemes.

Nature of the Attack

The cyber scam typically begins with a fraudulent call from someone claiming to be associated with a courier company. They inform the victim that their package is stuck or has been seized, escalating the situation by involving law enforcement agencies, such as the narcotics department. The fraudsters manipulate victims by creating a sense of urgency and fear, convincing them to download communication apps like Skype to establish credibility. Fabricated evidence and false claims trick victims into sharing personal information, including Aadhaar numbers, and coercing them to make financial transactions for verification purposes.

‍Best Practices to Stay Safe

To protect oneself from courier-related cyber scams and similar frauds, individuals should follow these best practices:

• Verify Calls and Identity: Be cautious when receiving calls from unknown numbers. Verify the caller’s identity by cross-checking with relevant authorities or organisations before sharing personal information.
• Exercise Caution with Personal Information: Avoid sharing sensitive personal information, such as Aadhaar numbers, bank account details, or passwords, over the phone or through messaging apps unless necessary and with trusted sources.
• Beware of Urgency and Threats: Scammers often create a sense of urgency or threaten legal consequences to manipulate victims. Remain vigilant and question any unexpected demands for money or personal information.
• Double-Check Suspicious Claims: If contacted by someone claiming to be from a government department or law enforcement agency, independently verify their credentials by contacting the official helpline or visiting the department’s official website.
• Educate and Spread Awareness: Share information about these scams with friends, family, and colleagues to raise awareness and collectively prevent others from falling victim to such frauds.

Legal Remedies

In case of falling victim to a courier-related cyber scam, individuals can sort to take the following legal actions:

1. File a First Information Report (FIR): In case of falling victim to a courier-related cyber scam or any similar online fraud, individuals have legal options available to seek justice and potentially recover their losses. One of the primary legal actions that can be taken is to file a First Information Report (FIR) with the local police. The following sections of Indian law may be applicable in such cases:
2. Section 419 of the Indian Penal Code (IPC): This section deals with the offence of cheating by impersonation. It states that whoever cheats by impersonating another person shall be punished with imprisonment of either description for a term which may extend to three years, or with a fine, or both.
3. Section 420 of the IPC: This section covers the offence of cheating and dishonestly inducing delivery of property. It states that whoever cheats and thereby dishonestly induces the person deceived to deliver any property shall be punished with imprisonment of either description for a term which may extend to seven years and shall also be liable to pay a fine.
4. Section 66(C) of the Information Technology (IT) Act, 2000: This section deals with the offence of identity theft. It states that whoever, fraudulently or dishonestly, makes use of the electronic signature, password, or any other unique identification feature of any other person shall be punished with imprisonment of either description for a term which may extend to three years and shall also be liable to pay a fine.
5. Section 66(D) of the IT Act, 2000 pertains to the offence of cheating by personation by using a computer resource. It states that whoever, by means of any communication device or computer resource, cheats by personating shall be punished with imprisonment of either description for a term which may extend to three years and shall also be liable to pay a fine.
6. National Cyber Crime Reporting Portal- One powerful resource available to victims is the National Cyber Crime Reporting Portal, equipped with a 24×7 helpline number, 1930. This portal serves as a centralised platform for reporting cybercrimes, including financial fraud.

Conclusion:

The rise of courier-related cyber scams demands increased vigilance from individuals to protect themselves against fraud. Heightened awareness, caution, and scepticism when dealing with unknown callers or suspicious requests are crucial. By following best practices, such as verifying identities, avoiding sharing sensitive information, and staying updated on emerging scams, individuals can minimise the risk of falling victim to these fraudulent schemes. Furthermore, spreading awareness about such scams and promoting cybersecurity education will play a vital role in creating a safer digital environment for everyone.

Introduction

Snapchat's Snap Map redefined location sharing with an ultra-personalised feature that allows users to track where they and their friends are, discover hotspots, and even explore events worldwide. In November 2024, Snapchat introduced a new addition to its Family Center, aiming to bolster teen safety. This update enables parents to request and share live locations with their teens, set alerts for specific locations, and monitor who their child shares their location with.

While designed with keeping safety in mind, such tracking tools raise significant privacy concerns. Misusing these features could expose teens to potential harm, amplifying the debate around safeguarding children’s online privacy. This blog delves into the privacy and safety challenges Snap Map poses under existing data protection laws, highlighting critical gaps and potential risks.

Understanding Snapmap: How It Works and Why It’s Controversial

Snap Map, built on technology from Snap's acquisition of social mapping startup Zenly, revolutionises real-time location sharing by letting users track friends, send messages, and explore the world through an interactive map. With over 350 million active users by Q4 2023, and India leading with 202.51 million Snapchat users, Snap Map has become a global phenomenon.

This opt-in feature allows users to customise their location-sharing settings, offering modes like "Ghost Mode" for privacy, sharing with all friends, or selectively with specific contacts. However, location updates occur only when the app is in use, adding a layer of complexity to privacy management.

While empowering users to connect and share, Snap Map’s location-sharing capabilities raise serious concerns. Unintentional sharing or misuse of this tool could expose users—especially teens—to risks like stalking or predatory behaviour. As Snap Map becomes increasingly popular, ensuring its safe use and addressing its potential for harm remains a critical challenge for users and regulators.

The Policy Vacuum: Protecting Children’s Data Privacy

Given the potential misuse of location-sharing features, evaluating the existing regulatory frameworks for protecting children's geolocation privacy is important. Geolocation features remain under-regulated in many jurisdictions, creating opportunities for misuse, such as stalking or unauthorised surveillance. Presently, multiple international and national jurisdictions are in the process of creating and implementing privacy laws. The most notable examples are the COPPA in the US, GDPR in the EU and the DPDP Act which have made considerable progress in privacy for children and their online safety. COPPA and GDPR prioritise children’s online safety through strict data protections, consent requirements, and limits on profiling. India’s DPDP Act, 2023, prohibits behavioral tracking and targeted ads for children, enhancing privacy. However, it lacks safeguards against geolocation tracking, leaving a critical gap in protecting children from risks posed by location-based features.

Balancing Innovation and Privacy: The Role of Social Media Platforms

Privacy is an essential element that needs to be safeguarded and this is specifically important for children as they are vulnerable to harm they cannot always foresee. Social media companies must uphold their responsibility to create platforms that do not become a breeding ground for offences against children. Some of the challenges that platforms face in implementing a safe online environment are robust parental control and consent mechanisms to ensure parents are informed about their children’s online presence and options to opt out of services that they feel are not safe for their children. Platforms need to maintain a level of privacy that allows users to know what data is collected by the platform, sharing and retention data policies. 

Policy Recommendations: Addressing the Gaps

Some of the recommendations for addressing the gaps in the safety of minors are as follows:

• Enhancing privacy and safety for minors by taking measures such as mandatory geolocation restrictions for underage users.
• Integrating clear consent guidelines for data protection for users. 
• Collaboration between stakeholders such as government, social media platforms, and civil society is necessary to create awareness about location-sharing risks among parents and children. 

Conclusion

Safeguarding privacy, especially of children, with the introduction of real-time geolocation tools like Snap Map, is critical. While these features offer safety benefits, they also present the danger of misuse, potentially harming vulnerable teens. Policymakers must urgently update data protection laws and incorporate child-specific safeguards, particularly around geolocation tracking. Strengthening regulations and enhancing parental controls are essential to protect young users. However, this must be done without stifling technological innovation. A balanced approach is needed, where safety is prioritised, but innovation can still thrive. Through collaboration between governments, social media platforms, and civil society, we can create a digital environment that ensures safety and progress.

References

• https://indianexpress.com/article/technology/tech-news-technology/snapchat-family-center-real-time-location-sharing-travel-notifications-9669270/
• https://economictimes.indiatimes.com/tech/technology/snapchat-unveils-location-sharing-features-to-safeguard-teen-users/articleshow/115297065.cms?from=mdr
• https://www.thehindu.com/sci-tech/technology/snapchat-adds-more-location-safety-features-for-teens/article68871301.ece 
• https://www.moneycontrol.com/technology/snapchat-expands-parental-control-with-location-tracking-to-make-it-easier-for-parents-to-track-their-kids-article-12868336.html ‍
• https://www.statista.com/statistics/545967/snapchat-app-dau/

Introduction

Indian Cybercrime Coordination Centre (I4C) was established by the Ministry of Home Affairs  (MHA) to provide a framework and eco-system for law enforcement agencies (LEAs) to deal with cybercrime in a coordinated and comprehensive manner. The Indian Ministry of Home Affairs approved a scheme for the establishment of the Indian Cyber Crime Coordination Centre (I4C) in October2018, which was inaugurated by Home Minister Amit Shah in January 2020. I4C is envisaged to act as the nodal point to curb Cybercrime in the country. Recently, on 13th March2024, the Centre designated the Indian Cyber Crime Coordination Centre (I4C) as an agency of the Ministry of Home Affairs (MHA) to perform the functions under the Information Technology Act, 2000, to inform about unlawful cyber activities.

The gazetted notification dated 13th March 2024 read as follows:

“In exercise of the powers conferred by clause (b) of sub-section (3) of section 79 of the Information Technology Act 2000, Central Government being the appropriate government hereby designate the Indian Cybercrime Coordination Centre (I4C), to be the agency of the Ministry of Home Affairs to perform the functions under clause (b) of sub-section (3) of section79 of Information Technology Act, 2000 and to notify the instances of information, data or communication link residing in or connected to a computer resource controlled by the intermediary being used to commit the unlawful act.”

Impact

Now, the Indian Cyber Crime Coordination Centre (I4C) is empowered to issue direct takedown orders under 79(b)(3) of the IT Act, 2000. Any information, data or communication link residing in or connected to a computer resource controlled by any intermediary being used to commit unlawful acts can be notified by the I4C to the intermediary. If an intermediary fails to expeditiously remove or disable access to a material after being notified, it will no longer be eligible for protection under Section 79 of the IT Act, 2000.

Safe Harbour Provision

Section79 of the IT Act also serves as a safe harbour provision for the Intermediaries. The safe harbour provision under Section 79 of the IT Act states that "an intermediary shall not be liable for any third-party information, data, or communication link made available or hosted by him". However, it is notable that this legal immunity cannot be granted if the intermediary "fails to expeditiously" take down a post or remove a particular content after the government or its agencies flag that the information is being used to commit something unlawful. Furthermore, Intermediaries are also obliged to perform due diligence on their platforms and comply with the rules & regulations and maintain and promote a safe digital environment on the respective platforms.

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, The government has also mandated that a ‘significant social media intermediary’ must appoint a Chief Compliance Officer (CCO), Resident Grievance Officer (RGO), and Nodal Contact Person and publish periodic compliance report every month mentioning the details of complaints received and action taken thereon.

I4C's Role in Safeguarding Cyberspace

The Indian Cyber Crime Coordination Centre (I4C) is actively working towards initiatives to combat the emerging threats in cyberspace. I4C is one of the crucial extensions of the Ministry of Home Affairs, Government of India, working extensively to combat cyber crimes and ensure the overall safety of netizens. The ‘National Cyber Crime Reporting Portal’ equipped with a 24x7 helpline number 1930,  is one of the key component of the I4C.

Components Of The I4C

1. National Cyber Crime Threat Analytics Unit
2. National Cyber Crime Reporting Portal
3. National Cyber Crime Training Centre
4. Cyber Crime Ecosystem Management Unit
5. National Cyber Crime Research and Innovation Centre
6. National Cyber Crime Forensic Laboratory Ecosystem
7. Platform for Joint Cyber Crime Investigation Team.

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Conclusion

I4C, through its initiatives and collaborative efforts, plays a pivotal role in safeguarding cyberspace and ensuring the safety of netizens. I4C reinforces India's commitment to combatting cybercrime and promoting a secure digital environment. The recent development by designating the I4C as an agency to notify the instances of unlawful activities in cyberspace serves as a significant step to counter cybercrime and promote an ethical and safe digital environment for netizens.

References

• https://www.deccanherald.com/india/centre-designates-i4c-as-agency-of-mha-to-notify-unlawful-activities-in-cyber-world-2936976
• https://www.business-standard.com/india-news/home-ministry-authorises-i4c-to-issue-takedown-notices-under-it-act-124031500844_1.html
• https://www.hindustantimes.com/india-news/it-ministry-empowers-i4c-to-notify-instances-of-cybercrime-101710443217873.html
• https://i4c.mha.gov.in/about.aspx#:~:text=Objectives%20of%20I4C,identifying%20Cybercrime%20trends%20and%20patterns

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