Launch of Central Suspect Registry to Combat Cyber Crimes

Introduction

The Telecom Regulatory Authority of India (TRAI) issued a consultation paper titled “Encouraging Innovative Technologies, Services, Use Cases, and Business Models through Regulatory Sandbox in Digital Communication Sector. The paper presents a draft sandbox structure for live testing of new digital communication products or services in a regulated environment. TRAI seeks comments from stakeholders on several parts of the framework.

What is digital communication?

Digital communication is the use of internet tools such as email, social media messaging, and texting to communicate with other people or a specific audience. Even something as easy as viewing the content on this webpage qualifies as digital communication.

Aim of Paper

• Frameworks are intended to support regulators’ desire for innovation while also ensuring economic resilience and consumer protection. Considering this, the Department of Telecom (DoT) asked TRAI to offer recommendations on a regulatory sandbox framework. TRAI approaches the issue with the goal of encouraging creativity and hastening the adoption of cutting-edge digital communications technologies.
• Artificial intelligence, the Internet of Things, edge computing, and other emerging technologies are revolutionizing how we connect, communicate, and access information, driving the digital communication sector to rapidly expand. To keep up with this dynamic environment, an enabling environment for the development and deployment of novel technologies, services, use cases, and business models is required.
• The regulatory sandbox concept is becoming increasingly popular around the world as a means of encouraging innovation in a range of industries. A regulatory sandbox is a regulated environment in which businesses and innovators can test their concepts, commodities, and services while operating under changing restrictions.
• Regulatory Sandbox will benefit the telecom startup ecosystem by providing access to a real-time network environment and other data, allowing them to evaluate the reliability of new applications before releasing them to the market. Regulatory Sandbox also attempts to stimulate cross-sectoral collaboration for carrying out such testing by engaging the assistance of other ministries and departments in order to give the starting company with a single window for acquiring all clearances.

What is regulatory sandbox?

• A regulatory sandbox is a controlled regulatory environment in which new products or services are tested in real-time.
• It serves as a “safe space” for businesses because authorities may or may not allow certain relaxations for the sole purpose of testing.
• The sandbox enables the regulator, innovators, financial service providers, and clients to perform field testing in order to gather evidence on the benefits and hazards of new financial innovations, while closely monitoring and mitigating their risks.

What are the advantages of having a regulatory sandbox?

• Firstly, regulators obtain first-hand empirical evidence on the benefits and risks of emerging technologies and their implications, allowing them to form an informed opinion on the regulatory changes or new regulations that may be required to support useful innovation while mitigating the associated risks.
• Second, sandbox customers can evaluate the viability of a product without the need for a wider and more expensive roll-out. If the product appears to have a high chance of success, it may be authorized and delivered to a wider market more quickly.

Digital communication sector and Regulatory Sandbox

• Many countries’ regulatory organizations have built sandbox settings for telecom tech innovation.
• These frameworks are intended to encourage regulators’ desire for innovation while also promoting economic resilience and consumer protection.
• In this context, the Department of Telecom (DoT) had asked TRAI to give recommendations on a regulatory sandbox framework.
• Written comments on the drafting framework will be received until July 17, 2023, and counter-comments will be taken until August 1, 2023. The Authority’s goal in the digital communication industry is to foster creativity and expedite the use of emerging technologies such as artificial intelligence (AI), the Internet of Things (IoT), and edge computing. These technologies are changing the way individuals connect, engage, and access information, causing rapid changes in the industry.

Conclusion

According to TRAI, these technologies are changing how individuals connect, engage, and obtain information, resulting in significant changes in the sector.

The regulatory sandbox also wants to stimulate cross-sectoral collaboration for carrying out such testing by engaging the assistance of other ministries and departments in order to give the starting company with a single window for acquiring all clearances. The consultation paper covers some of the worldwide regulatory sandbox frameworks in use in the digital communication industry, as well as some of the frameworks in use inside the country in other sectors.

AI systems have grown in both popularity and complexity on which they operate. They are enhancing accessibility for all, including people with disabilities, by revolutionising sectors including healthcare, education, and public services.  We are at the stage where AI-powered solutions that can help people with mental, physical, visual or hearing impairments perform everyday and complex tasks are being created. 

Generative AI is now being used to amplify human capability. The development of tools for speech-to-text and image recognition is helping in facilitating communication and interaction for visually or hearing-impaired individuals, and smart prosthetics are providing tailored support. Unfortunately, even with these developments, PWDs have continued to face challenges. Therefore, it is important to balance innovation with ethical considerations aand ensuring that these technologies are designed with qualities like privacy, equity, and inclusivity in mind. 

Access to Tech: the Barriers Faced by PWDs 

PWDs face several barriers while accessing technology. Identifying these challenges is important as they lack computer accessibility, in the use of hardware and software, which has become a norm in life nowadays. Website functions that only work when users click with a mouse, self-service kiosks without accessibility features, touch screens without screen reader software or tactile keyboards, and out-of-order equipment, such as lifts, captioning mirrors and description headsets, are just some difficulties that they face in their day-to-day life.

While they are helpful, much of the current technology doesn’t fully address all disabilities. For example, many assistive devices focus on visual or mobility impairments, but they fall short of addressing cognitive or sensory conditions. In addition to this, these solutions often lack personalisation, making them less effective for individuals with diverse needs. AI has significant potential to bridge this gap. With adaptive systems like voice assistants, real-time translation, and personalised features, AI can create more inclusive solutions, improving access to both digital and physical spaces for everyone.

The Importance of Inclusive AI Design

Creating an Inclusive AI design is important. It ensures that PWDs are not excluded from technological advancements because of the impairments that they are suffering from. The concept of an ‘inclusive or universal’ design promotes creating products and services that are usable for the widest possible range of people.  Tech Developers have an ethical responsibility to create advancements in AI that serve everyone. Accessibility features should be built into the core design. They should be treated as a practice rather than an afterthought. However, bias in AI development often stems from data of a non-representative nature, or assumptions can lead to systems that overlook or poorly serve PWDs. If AI algorithms are trained on limited or biased data, they risk excluding marginalised groups, making ethical, inclusive design a necessity for equity and accessibility.

Regulatory Efforts to Ensure Accessible AI

In India, the Rights of Persons with Disabilities Act of 2016 impresses upon the need to provide PWDs with equal accessibility to technology. Subsequently, the DPDP Act of 2023 highlights data privacy concerns for the disabled under section 9 to process their data. 

On the international level, the newly incorporated EU’s AI Act mandates measures for transparent, safe, and fair access to AI systems along with including measures that are related to accessibility. 

In the US, the Americans with Disabilities Act of 1990 and Section 508 of the 1998 amendment to the Rehabilitation Act of 1973 are the primary legislations that work on promoting digital accessibility in public services.

Challenges in implementing Regulations for AI Accessibility for PWDs

Defining the term ‘inclusive AI’ is a challenge. When working on implementing regulations and compliance for the accessibility of AI, if the primary work is left undefined, it makes the task of creating tools to address the issue an issue. The rapid pace of tech and AI development has more often outpaced legal frameworks in development. This leads to the creation of enforcement gaps. Countries like Canada and tech industry giants like Microsoft and Google are leading forces behind creating accessible AI innovations. Their regulatory frameworks focus on developing AI ethics with inclusivity and collaboration with disability rights groups. 

India’s efforts in creating an inclusive AI include the redesign of the Sugamya Bharat app. The app had been created to assist PWDs and the elderly.  It will now be incorporating AI features specifically to assist the intended users. 

Though AI development has opportunities for inclusivity, unregulated development can be risky.  Regulation plays a critical role in ensuring that AI-driven solutions prioritise inclusivity, fairness, and accessibility, harnessing AI’s potential to empower PWDs and contribute to a more inclusive society.

Conclusion

AI development can offer PWDs unprecedented independence and accessibility in leading their lives. The development of AI while keeping inclusivity and fairness in mind is needed to be prioritised. AI that is free from bias, combined with robust regulatory frameworks, together are essential in ensuring that AI serves equitably. Collaborations between tech developers, policymakers, and disability advocates need to be supported and promoted to build AI systems. This will in turn work towards bridging the accessibility gaps for PWDs. As AI continues to evolve, maintaining a steadfast commitment to inclusivity will be crucial in preventing marginalisation and advancing true technological progress for all.

References

• https://www.business-standard.com/india-news/over-1-4k-accessibility-related-complaints-filed-on-govt-app-75-solved-124090800118_1.html 
• https://www.forbes.com/councils/forbesbusinesscouncil/2023/06/16/empowering-individuals-with-disabilities-through-ai-technology/ .
• https://hbr.org/2023/08/designing-generative-ai-to-work-for-people-with-disabilities ‍
• Thehttps://blogs.microsoft.com/on-the-issues/2018/05/07/using-ai-to-empower-people-with-disabilities/andensur,personalization

Introduction

Targeting airlines and airports, airline hoax threats are fabricated alarms which intend to disrupt normal day-to-day activities and create panic among the public. Security of public settings is of utmost importance, making them a vulnerable target. The consequences of such threats include the financial loss incurred by parties concerned, increased security protocols to be followed immediately after and in preparation, flight delays and diversions, emergency landings and passenger inconvenience and emotional distress. The motivation behind such threats is malicious intent of varying degrees, breaching national security, integrity and safety. However, apart from the government, airline and social media authorities which already have certain measures in place to tackle such issues, the public, through responsible consumption and verified sharing has an equal role in preventing the spread of misinformation and panic regarding the same.

Hoax Airline Threats

The recent spate of bomb hoax threats to Indian airlines has witnessed false reports about threats to (over) 500 flights since 14/10/2024, the majority being traced to posts on social media handles which are either anonymous or unverified. Some recent incidents include a hoax threat on Air India's flights from Delhi to Mumbai via Indore which was posted on X, 30/10/2024 and a flight from Nepal (Kathmandu) to Delhi on November 2nd, 2024.

As per reports by the Indian Express, steps are being taken to address such incidents by tweaking the assessment criteria for threats (regarding bombs) and authorities such as the Bomb Threat Assessment Committees (BTAC) are being selective in categorising them as specific and non-specific. Some other consideration factors include whether a VIP is onboard and whether the threat has been posted from an anonymous account with a similar history. 

CyberPeace Recommendations

1. For Public 

• Question sensational information: The public should scrutinise the information they’re consuming not only to keep themselves safe but also to be responsible to other citizens. Exercise caution before sharing alarming messages, posts and pieces of information
• Recognising credible sources: Rely only on trustworthy, verified sources when sharing information, especially when it comes to topics as serious as airline safety.
• Avoiding Reactionary Sharing: Sharing in a state of panic can contribute to the chaos created upon receiving unverified news, hence,  it is suggested to refrain from reactionary sharing.

2. For the Authorities & Agencies

• After a series of hoax bomb threats, the Government of India has issued an advisory to social media platforms calling for them to make efforts for the removal of such malicious content. Adherence to obligations such as the prompt removal of harmful content or disabling access to such unlawful information has been specified under the IT Rules, 2021. They are also obligated under the Bhartiya Nagarik Suraksha Sanhita 2023 to report certain offences on their platform. The Ministry of Civil Aviation’s action plan consists of plans regarding hoax bomb threats being labelled as a cognisable offence, and attracting a no-flyers list as a penalty, among other things.

These plans also include steps such as :  

• Introduction of other corrective measures that are to be taken against bad actors (similar to having a non-flyers list).
• Introduction of a reporting mechanism which is specific to such threats.
• Focus on promoting awareness, digital literacy and critical thinking, fact-checking resources as well as encouraging the public to report such hoaxes

Conclusion

Preventing the spread of airline threat hoaxes is a collective responsibility which involves public engagement and ownership to strengthen safety measures and build upon the trust in the overall safety ecosystem (here; airline agencies, government authorities and the public). As the government and agencies take measures to prevent such instances, the public should continue to share information only from and on verified and trusted portals. It is encouraged that the public must remain vigilant and responsible while consuming and sharing information. 

References

• https://indianexpress.com/article/business/flight-bomb-threats-assessment-criteria-serious-9646397/
• https://www.wionews.com/world/indian-airline-flight-bound-for-new-delhi-from-nepal-receives-hoax-bomb-threat-amid-rise-in-similar-incidents-772795
• https://www.newindianexpress.com/nation/2024/Oct/26/centre-cautions-social-media-platforms-to-tackle-misinformation-after-hoax-bomb-threat-to-multiple-airlines
• https://economictimes.indiatimes.com/industry/transportation/airlines-/-aviation/amid-rising-hoax-bomb-threats-to-indian-airlines-centre-issues-advisory-to-social-media-companies/articleshow/114624187.cms 

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