How LGBTQ+ Dating Platforms Must Step Up Cyber Safety
Introduction
Online dating platforms have become a common way for individuals to connect in today’s digital age. For many in the LGBTQ+ community, especially in environments where offline meeting spaces are limited, these platforms offer a way to find companionship and support. However, alongside these opportunities come serious risks. Users are increasingly being targeted by cybercrimes such as blackmail, sextortion, identity theft, and online harassment. These incidents often go unreported due to stigma and concerns about privacy. The impact of such crimes can be both emotional and financial, highlighting the need for greater awareness and digital safety.
Cybercrime On LGBTQ+ Dating Apps: A Threat Landscape
According to the NCRB 2022 report, there has been a 24.4% increase in cybercrimes. But unfortunately, the queer community-specific data is not available. Cybercrimes that target LGBTQ+ users in very organised and predatory. In several Indian cities, gangs actively monitor dating platforms to the point that potential victims, especially young queers and those who seem discreet about their identity, become targets. Once the contact is established, perpetrators use a standard operating process, building false trust, forcing private exchanges, and then gradually starting blackmail and financial exploitation. Many queer victims are blackmailed with threats of exposure to families or workplaces, often by fake police demanding bribes. Fear of stigma and insensitive policing discourages reporting. Cyber criminal gangs exploit these gaps on dating apps. Despite some arrests, under-reporting persists, and activists call for stronger platform safety.
Types of Cyber Crimes against Queer Community on Dating Apps
- Romance scam or “Lonely hearts scam”: Scammers build trust with false stories (military, doctors, NGO workers) and quickly express strong romantic interest. They later request money, claiming emergencies. They often try to create multiple accounts to avoid profile bans.
- Sugar daddy scam: In this type of scam, the fraudster offers money or allowance in exchange for things like chatting, sending photos, or other interactions. They usually offer a specific amount and want to use some uncommon payment gateways. After telling you they will send you a lot of money, they often make up a story like: “My last sugar baby cheated me, so now you must first send me a small amount to prove you are trustworthy.” This is just a trick to make you send them money first.
- Sextortion / Blackmail scam: Scammers record explicit chats or pretend to be underage, then threaten exposure unless you pay. Some target discreet users. Never send explicit content or pay blackmailers.
- Investment Scams: Scammers posing as traders or bankers convince victims to invest in fake opportunities. Some "flip" small amounts to build trust, then disappear with larger sums. Real investors won’t approach you on dating apps. Don’t share financial info or transfer money.
- Pay-Before-You-Meet scam: Scammer demands upfront payment (gift cards, gas money, membership fees) before meeting, then vanishes. Never pay anyone before meeting in person.
- Security app registration scam: Scammers ask you to register on fake "security apps" to steal your info, claiming it ensures your safety. Research apps before registering. Be wary of quick link requests.
- The Verification code scam: Scammers trick you into giving them SMS verification codes, allowing them to hijack your accounts. Never share verification codes with anyone.
- Third-party app links: Mass spam messages with suspicious links that steal info or infect devices. Don’t click suspicious links or “Google me” messages.
- Support message scam: Messages pretending to be from application support, offering prizes or fake shows to lure you to malicious sites.
Platform Accountability & Challenges
The issue of online dating platforms in India is characterised by weak grievance redressal, poor takedown of abusive profiles, and limited moderation practices. Most platforms appoint grievance officers or offer an in-app complaint portal, but complaints are often unanswered or receive only automated and AI-generated responses. This highlights the gap between policy and enforcement on the ground.
Abusive or fake profiles, often used for scams, hate crimes, and outing LGBTQ+ individuals, remain active long after being reported. In India, organised extortion gangs have exploited such profiles to lure, assault, rob, and blackmail queer men. Moderation teams often struggle with backlogs and lack the resources needed to handle even the most serious complaints.
Despite offering privacy settings and restricting profile visibility, moderation practices in India are still weak, leaving large segments of users vulnerable to impersonation, catfishing, and fraud. The concept of pseudonymisation can help protect vulnerable communities, but it is difficult to distinguish authentic users from malicious actors without robust, privacy-respecting verification systems.
Since many LGBTQ+ individuals prefer to maintain their confidentiality, while others are more vocal about their identities, in either case, the data shared by an individual with an online dating platform must be vigilantly protected. The Digital Personal Data Protection Act, 2023, mandates the protection of personal data. Section 8(4) provides: “A Data Fiduciary shall implement appropriate technical and organisational measures to ensure effective observance of the provisions of this Act and the rules made thereunder.” Accordingly, digital platforms collecting such data should adopt the necessary technical and organisational measures to comply with data protection laws.
Recommendations
The Supreme Court has been proactive in this regard, through decisions like Navtej Singh Johar v. Union of India, which decriminalised same-sex relationships. Justice K.S. Puttaswamy (Retd.) v. Union of India and Ors., acknowledged the right to privacy as a fundamental right, and, most recently, the 2025 affirmation of the right to digital access. However, to protect LGBTQ+ people online, more robust legal frameworks are still required.
There is a requirement for a dedicated commission or an empowered LGBTQ+ cell. Like the National Commission for Women (NCW), which works to safeguard the rights of women, a similar commission would address community-specific issues, including cybercrime, privacy violations, and discrimination on digital platforms. It may serve as an institutional link between the victim, the digital platforms, the government, and the police. Dating Platforms must enhance their security features and grievance mechanisms to safeguard the users.
Best Practices
Scammers use data sets and plans to target individuals seeking specific interests, such as love, sex, money, or association. Do not make financial transactions, such as signing up for third-party platforms or services. Scammers may attempt to create accounts for others, which can be used to access dating platforms and harm legitimate users. Users should be vigilant about sharing sensitive information, such as private images, contact information, or addresses, as scammers can use this information to threaten users. Stay smart, stay cyber safe.
References
- https://www.hindustantimes.com/htcity/cinema/16yearold-queer-child-pranshu-dies-by-suicide-due-to-bullying-did-we-fail-as-a-society-mental-health-expert-opines-101701172202794.html#google_vignette
- https://www.ijsr.net/archive/v11i6/SR22617213031.pdf
- https://help.grindr.com/hc/en-us/articles/1500009328241-Scam-awareness-guide
- http://meity.gov.in/static/uploads/2024/06/2bf1f0e9f04e6fb4f8fef35e82c42aa5.pdf
- https://mib.gov.in/sites/default/files/2024-02/IT%28Intermediary%20Guidelines%20and%20Digital%20Media%20Ethics%20Code%29%20Rules%2C%202021%20English.pdf