Generative AI Alerts and its Susceptibility to Misinformation
As Generative AI continues to make strides by creating content through user prompts, the increasing sophistication of language models widens the scope of the services they can deliver. However, they have their own limitations. Recently, alerts by Apple Intelligence on the iPhone’s latest version have come under fire for misrepresenting news by news agencies.
The new feature was introduced with the aim of presenting an effective way to group and summarise app notifications in a single alert on a user’s lock screen. This was to enable an easier scan for important details amongst a large number of notifications, doing away with overwhelming updates for the user. This, however, resulted in the misrepresentation of news channels and reporting of fake news such as the arrest of Israeli Prime Minister Benjamin Netanyahu, Luke Litter winning the PDC World Darts Championship even before the competition, tennis Player Rafael Nadal coming out as gay, among other news alerts. Following false alerts, BBC had complained about its journalism being misrepresented. In response, Apple’s proposed solution was to clarify to the user that when the text summary is displayed in the notifications, it is clearly stated to be a product of notification Apple Intelligence and not of the news agency. It also claimed the complexity of having to compress content into short summaries which resulted in fallacious alerts. Further comments revealed that the AI alert feature was in beta and is continuously being worked on depending on the user’s feedback. Owing to the backlash, Apple has suspended this service and announced that an improved version of the feature is set to be released in the near future, however, no dates have been set.
CyberPeace Insights
The rush to release new features often exacerbates the problem, especially when AI-generated alerts are responsible for summarising news reports. This can significantly damage the credibility and trust that brands have worked hard to build. The premature release of features that affect the dissemination, content, and public comprehension of information carries substantial risks, particularly in the current environment where misinformation is widespread. Timely action and software updates, which typically require weeks to implement, are crucial in mitigating these risks. The desire to be ahead in the game and bring out competitive features must not resolve the responsibility of providing services that are secure and reliable. This aforementioned incident highlights the inherent nature of generative AI, which operates by analysing the data it was trained on to deliver the best possible responses based on user prompts. However, these responses are not always accurate or reliable. When faced with prompts beyond its scope, AI systems often produce untrustworthy information, underlining the need for careful oversight and verification. A question to deliberate on is whether we require such services at all, which in practice, do save our time, but do so at the risk of the spread of false tidbits.
References
- https://www.theguardian.com/technology/2025/jan/07/apple-update-ai-inaccurate-news-alerts-bbc-apple-intelligence-iphone
- https://www.firstpost.com/tech/apple-intelligence-hallucinates-falsely-credits-bbc-for-fake-news-broadcaster-lodges-complaint-13845214.html
- https://www.cnbc.com/2025/01/08/apple-ai-fake-news-alerts-highlight-the-techs-misinformation-problem.html
- https://news.sky.com/story/apple-ai-feature-must-be-revoked-over-notifications-misleading-users-say-journalists-13288716
- https://www.hindustantimes.com/world-news/apple-to-pay-95-million-in-user-privacy-violation-lawsuit-on-siri-101735835058198.html
- https://www.hindustantimes.com/business/apple-denies-claims-of-siri-violating-user-privacy-after-95-million-class-action-suit-settlement-101736445941497.html#:~:text=Apple%20denies%20claims%20of%20Siri,action%20suit%20settlement%20%2D%20Hindustan%20Times
- https://www.google.com/search?q=apple+AI+alerts+misinformation&oq=apple+AI+alerts+misinformation+&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRigATIHCAIQIRigATIHCAMQIRigATIHCAQQIRigAdIBCTEyMzUxajBqN6gCALACAA&sourceid=chrome&ie=UTF-8
- https://www.fastcompany.com/91261727/apple-intelligence-news-summaries-mistakes
- https://timesofindia.indiatimes.com/technology/tech-news/siris-secret-listening-costs-apple-95m/articleshow/116906209.cms
- https://www.theguardian.com/technology/2025/jan/17/apple-suspends-ai-generated-news-alert-service-after-bbc-complaint