#FactCheck-Mosque fire in India? False, it's from Indonesia

Introduction

Lost your phone? How to track and block your lost or stolen phone? Fear not, Say hello to Sanchar Saathi, the newly launched portal by the government. The smartphone has become an essential part of our daily life, our lots of personal data are stored in our smartphones, and if a phone is lost or stolen, it can be a frustrating experience. With the government initiative launching Sanchar Saathi Portal, you can now track and block your lost or stolen smartphone. The Portal uses a central equipment identity register to help users block their lost phones. It helps you track your lost and stolen smartphone. So now, say hello to Sanchar Saathi, the newly launched portal by the government. Users should keep an FIR copy of their lost/stolen smartphone handy for using certain features of the portal. FIR copy is also required for tracking the phone on the website. This portal allows users to track lost/stolen smartphones, and they can block the device across all telecom networks.

Preventing Data Leakage and Mobile Phone Theft

When you lose your phone or your phone is stolen, you worry as your smartphone holds your various personal sensitive information such as your bank account information, UPI IDs, and social media accounts such as WhatsApp, which cause a serious concern of data leakage and misuse in such a situation. Sanchar saathi portal addresses this problem and serves as a platform for blocking data saved on a lost or stolen device. This feature protects the users against financial fraud, identity thrift, and data leakage by blocking access to your lost or stolen device and ensuring that unauthorised parties cannot access or abuse important information.

How the Sanchar Saathi Portal Works

To file a complaint regarding their lost or stolen smartphones the users are required to provide IMEI (International Mobile Equipment Identity) number. The official website of the portal is https://sancharsaathi.gov.in/ users can access the “Citizen Centric Services” option on the homepage. Then users may, by clicking on “Block Your Lost/Stolen Mobile”, can fill out the form. Users need to fill in details such as IMEI number, contact number, model number of the smartphone, mobile purchase invoice, and information such as the date, time, district, and state where the device was lost or stolen. Users must keep a copy of the FIR handy and fill in their personal information, such as their name, email address, and residence. After completing and selecting the ‘Complete tab’, the form will be submitted, and access to the lost/stolen smartphone will be blocked.

Enhancing Security with SIM Card Verification

Using this portal, users can access their associated sim card numbers and block any unauthorised use. In this way portal allows owners to take immediate action if their sim card is being used or misused by someone else. The Sanchar Saathi Portal allows you to check the status of active SIM cards registered under an individual’s name. And it is an extra security feature provided by the portal. This proactive strategy helps users to safeguard their personal information against possible abuse and identity theft.

Advantages of the Sanchar Saathi Portal

The Sanchar Saathi platform offers various benefits for reducing mobile phone theft and protecting personal data.  The portal offers a simplified and user-friendly platform for making complaints. The online complaint tracking function keeps consumers informed of the status of their complaints, increasing transparency and accountability.

The portal allows users to block access to personal data on lost/stolen smartphones which reduces the chances or potential risk of data leakage.

The portal SIM card verification feature acts as an extra layer of security, enabling users to monitor any unauthorised use of their personal information. This proactive approach empowers users to take immediate action if they detect any suspicious activity, preventing further damage to their personal data.

Conclusion

Our smartphones store large amounts of sensitive information and Data, so it becomes crucial to protect our smartphones from any unauthorised access, especially in case when the smartphone is lost or stolen. The Sanchar Saathi portal is a commendable step by the government by offering a comprehensive solution to combat mobile phone theft and protect personal data, the portal contributes to a safer digital environment for smartphone users.

The portal provides the option of blocking access to your lost/stolen device and also checking the SIM card verification. These features of the portal empower users to take control of their data security. In this way, the portal contributes to preventing mobile phone theft and data leakage.

Introduction

Misinformation and disinformation are significant issues in today's digital age. The challenge is not limited to any one sector or industry, and has been seen to affect everyone that deals with data of any sort. In recent times, we have seen a rise in misinformation about all manner of subjects, from product and corporate misinformation to manipulated content about regulatory or policy developments.  

Micro, Small, and Medium Enterprises (MSMEs) play an important role in economies, particularly in developing nations, by promoting employment, innovation, and growth. However, in the evolving digital landscape, they also confront tremendous hurdles, such as the dissemination of mis/disinformation which may harm reputations, disrupt businesses, and reduce consumer trust. MSMEs are particularly susceptible since they have minimal resources at their disposal and cannot afford to invest in the kind of talent, technology and training that is needed for a business to be able to protect itself in today’s digital-first ecosystem. Mis/disinformation for MSMEs can arise from internal communications, supply chain partners, social media, competitors, etc. To address these dangers, MSMEs must take proactive steps such as adopting frameworks to counter misinformation and prioritising best practices like digital literacy and training, monitoring and social listening, transparency protocols and robust communication practices.

Assessing the Impact of Misinformation on MSMEs

To assess the impact of misinformation on MSMEs, it is essential to get a full sense of the challenges. To begin with, one must consider the categories of damage which can include financial loss, reputational damage, operational damages, and regulatory noncompliance. Various assessment methodologies can be used to analyze the impact of misinformation, including surveys, interviews, case studies, social media and news data analysis, and risk analysis practices.

Policy Framework and Gaps in Addressing Misinformation

The Digital India Initiative, a flagship program of the Government of India, aims to transform India into a digitally empowered society and knowledge economy. The Information Technology Act, 2000 and the rules made therein govern the technology space and serve as the legal framework for cyber security and data protection. The Bhartiya Nyay Sanhita, 2023 also contains provisions regarding ‘fake news’. The Digital Personal Data Protection Act, 2023 is a brand new law aimed at protecting personal data. Fact-check units (FCUs) are government and private independent bodies that verify claims about government policies, regulations, announcements, and measures. However, these policy measures are not sector-specific and lack specific guidelines, which have limited impact on their awareness initiatives on misinformation and insufficient support structure for MSMEs to verify information and protect themselves.

Recommendations for Countering Misinformation in the MSME Sector

To counter misinformation for MSMEs, recommendations include creating a dedicated Misinformation Helpline, promoting awareness campaigns, creating regulatory support and guidelines, and collaborating with tech platforms and expert organisations for the identification and curbing of misinformation. 

Organisational recommendations include the Information Verification Protocols for the consumers of Information for the verification of critical information before acting upon it, engaging in employee training for regular training on the identification and management of misinformation, creating a crisis management plan to deal with misinformation crisis, form collaboration networks with other MSMEs to share verified information and best practices. 

Engage with technological solutions like AI and ML tools for the detection and flagging of potential misinformation along with fact-checking tools and engaging with cyber security measures to prevent misinformation via digital channels.

Conclusion: Developing a Vulnerability Assessment Framework for MSMEs

Creating a vulnerability assessment framework for misinformation in Micro, Small, and Medium Enterprises (MSMEs) in India involves several key components which include the understanding of the sources and types of misinformation, assessing the impact on MSMEs, identifying the current policies and gaps, and providing actionable recommendations. The implementation strategy for policies to counter misinformation in the MSME sector can be by starting with pilot programs in key MSME clusters, and stakeholder engagement by involving industry associations, tech companies and government bodies. Initiating a feedback mechanism for constant improvement of the framework and finally, developing a plan to scale successful initiatives across the country.

References

• https://publications.ut-capitole.fr/id/eprint/48849/1/wp_tse_1516.pdf 
• https://techinformed.com/how-misinformation-can-impact-businesses/ 
• https://pib.gov.in/aboutfactchecke.aspx 

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Introduction

The Telecommunications Act of 2023 was passed by Parliament in December, receiving the President's assent and being published in the official Gazette on December 24, 2023. The act is divided into 11 chapters 62 sections and 3 schedules. Sections 1, 2, 10-30, 42-44, 46, 47, 50-58, 61 and 62 already took effect on June 26, 2024. 

On July 04, 2024, the Centre issued a Gazetted Notification and sections 6-8, 48 and 59(b) were notified to be effective from July 05, 2024. The Act aims to amend and consolidate the laws related to telecommunication services, telecommunication networks, and spectrum assignment and it ‘repeals’ certain older colonial-era legislations like the Indian Telegraph Act 1885 and Indian Wireless Telegraph Act 1933. Due to the advancements in technology in the telecom sector, the new law is enacted. 

On 18 July 2024 Thursday, the telecom minister while launching the theme of Indian Mobile Congress (IMC), announced that all rules and provisions of the new Telecom Act would be notified within the next 180 days, hence making the Act operational at full capacity. 

Important definitions under Telecommunications Act, 2023

1. Authorisation: Section 2(d) entails “authorisation” means a permission, by whatever name called, granted under this Act for— (i) providing telecommunication services; (ii) establishing, operating, maintaining or expanding telecommunication networks; or (iii) possessing radio equipment.
2. Telecommunication: Section 2(p) entails “Telecommunication” means transmission, emission or reception of any messages, by wire, radio, optical or other electro-magnetic systems, whether or not such messages have been subjected to rearrangement, computation or other processes by any means in the course of their transmission, emission or reception.
3. Telecommunication Network: Section 2(s) entails “telecommunication network” means a system or series of systems of telecommunication equipment or infrastructure, including terrestrial or satellite networks or submarine networks, or a combination of such networks, used or intended to be used for providing telecommunication services, but does not include such telecommunication equipment as notified by the Central Government.
4. Telecommunication Service: Section 2(t) entails “telecommunication service” means any service for telecommunication.

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Measures for Cyber Security for the Telecommunication Network/Services

Section 22 of the Telecommunication Act, 2023 talks about the protection of telecommunication networks and telecommunication services. The section specifies that the centre may provide rules to ensure the cybersecurity of telecommunication networks and telecommunication services. Such measures may include the collection, analysis and dissemination of traffic data that is generated, transmitted, received or stored in telecommunication networks. ‘Traffic data’ can include any data generated, transmitted, received, or stored in telecommunication networks – such as type, duration, or time of a telecommunication. 

Section 22 further empowers the central government to declare any telecommunication network, or part thereof, as Critical Telecommunication Infrastructure. It may further provide for standards, security practices, upgradation requirements and procedures to be implemented for such Critical Telecommunication Infrastructure. 

CyberPeace Policy Wing Outlook:

The Telecommunication Act, 2023 marks a significant change & growth in the telecom sector by providing a robust regulatory framework, encouraging research and development, promoting infrastructure development, and measures for consumer protection. The Central Government is empowered to authorize individuals for (a) providing telecommunication services, (b) establishing, operating, maintaining, or expanding telecommunication networks, or (c) possessing radio equipment. Section 48 of the act provides no person shall possess or use any equipment that blocks telecommunication unless permitted by the Central Government. 

The Central Government will protect users by implementing different measures, such as the requirement of prior consent of users for receiving particular messages, keeping a 'Do Not Disturb' register to stop unwanted messages, the mechanism to enable users to report any malware or specified messages received, the preparation and maintenance of “Do Not Disturb” register, to ensure that users do not receive specified messages or class of specified messages without prior consent. The authorized entity providing telecommunication services will also be required to create an online platform for users for their grievances pertaining to telecommunication services. 

In certain limited circumstances such as national security measures, disaster management and public safety, the act contains provisions empowering the Government to take temporary possession of telecom services or networks from authorised entity; direct interception or disclosure of messages, with measures to be specified in rulemaking. This entails that the government gains additional controls in case of emergencies to ensure security and public order. However, this has to be balanced with appropriate measures protecting individual privacy rights and avoiding any unintended arbitrary actions. 

Taking into account the cyber security in the telecommunication sector, the government is empowered under the act to introduce standards for cyber security for telecommunication services and telecommunication networks; and encryption and data processing in telecommunication. 

The act also promotes the research and development and pilot projects under Digital Bharat Nidhi. The act also promotes the approach of digital by design by bringing online dispute resolution and other frameworks. Overall the approach of the government is noteworthy as they realise the need for updating the colonial era legislation considering the importance of technological advancements and keeping pace with the digital and technical revolution in the telecommunication sector. 

References:

1. The Telecommunications Act, 2023 https://acrobat.adobe.com/id/urn:aaid:sc:AP:88cb04ff-2cce-4663-ad41-88aafc81a416
2. https://pib.gov.in/PressReleasePage.aspx?PRID=2031057
3. https://pib.gov.in/PressReleaseIframePage.aspx?PRID=2027941
4. https://economictimes.indiatimes.com/industry/telecom/telecom-news/new-telecom-act-will-be-notified-in-180-days-bsnl-4g-rollout-is-monitored-on-a-daily-basis-scindia/articleshow/111851845.cms?from=mdr
5. https://www.azbpartners.com/wp-content/uploads/2024/06/Update-Staggered-Enforcement-of-Telecommunications-Act-2023.pdf
6. https://telecom.economictimes.indiatimes.com/blog/analysing-the-impact-of-telecommunications-act-2023-on-digital-india-mission/111828226

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