DEA to Social Media Companies
Introduction
A bill requiring social media companies, providers of encrypted communications, and other online services to report drug activity on their platforms to the U.S. The Drug Enforcement Administration (DEA) advanced to the Senate floor, alarming privacy advocates who claim the legislation transforms businesses into de facto drug enforcement agents and exposes many of them to liability for providing end-to-end encryption.
Why is there a requirement for online companies to report drug activity?
The reason behind the bill is that there was a Kansas teenager died after unknowingly taking a fentanyl-laced pill he purchased on Snapchat. The bill requires social media companies and other web communication providers to provide the DEA with users’ names and other information when the companies have “actual knowledge” that illicit drugs are being distributed on their platforms.
There is an urgent need to look into this matter as platforms like Snapchat and Instagram are the constant applications that netizens use. If these kinds of apps promote the selling of drugs, then it will result in major drug-selling vehicles and become drug-selling platforms.
Threat to end to end encryption
End-to-end encryption has long been criticised by law enforcement for creating a “lawless space” that criminals, terrorists, and other bad actors can exploit for their illicit purposes. End- to end encryption is important for privacy, but it has been criticised as criminals also use it for bad purposes that result in cyber fraud and cybercrimes.
Cases of drug peddling on social media platforms
It is very easy to get drugs on social media, just like calling an Uber. It is that simple to get the drugs. The survey discovered that access to illegal drugs is “staggering” on social media applications, which has contributed to the rising number of fentanyl overdoses, which has resulted in suicide, gun violence, and accidents.
According to another survey, drug dealers use slang, emoticons, QR codes, and disappearing messages to reach customers while avoiding content monitoring measures on social networking platforms. Drug dealers are frequently active on numerous social media platforms, advertising their products on Instagram while providing their WhatApps or Snapchat names for queries, making it difficult for law officials to crack down on the transactions.
There is a need for social media platforms to report these kinds of drug-selling activity on specific platforms to the Drug enforcement administration. The bill requires online companies to report drug cases going on websites, such as the above-mentioned Snapchat case. There are so many other cases where drug dealers sell the drug through Instagram, Snapchat etc. Usually, if Instagram blocks one account, they create another account for the drug selling. Just by only blocking the account does not help to stop drug trafficking on social media platforms.
Will this put the privacy of users at risk?
It is important to report the cybercrime activities of selling drugs on social media platforms. The companies will only detect the activity regarding the drugs which are being sold through social media platforms which are able to detect bad actors and cyber criminals. The detection will be on the particular activities on the applications where it is happening because the social media platforms lack regulations to govern them, and their convenience becomes the major vehicle for the drugs sale.
Conclusion
Social media companies are required to report these kinds of activities happening on their platforms immediately to the Drugs enforcement Administration so that the DEA will take the required steps instead of just blocking the account. Because just blocking does not stop these drug markets from happening online. There must be proper reporting for that. And there is a need for social media regulations. Social media platforms mostly influence people.
Related Blogs
Introduction
In today's era of digitalised community and connections, social media has become an integral part of our lives. we use social media to connect with our friends and family, and social media is also used for business purposes. Social media offers us numerous opportunities and ease to connect and communicate with larger communities. While it also poses some challenges, while we use social media, we come across issues such as inappropriate content, online harassment, online stalking, account hacking, misuse of personal information or data, privacy issues, fake accounts, Intellectual property violation issues, abusive and dishearted content, content against the terms and condition policy of the platform and more. To deal with such issues, social media entities have proper reporting mechanisms and set terms and conditions guidelines to effectively prevent such issues and by addressing them in the best possible way by platform help centre or reporting mechanism.
The Role of Help Centers in Resolving User Complaints:
The help centres are established on platforms to address user complaints and provide satisfactory assistance or resolution. Addressing user complaints is a key component of maintaining a safe and secure digital environment for users. Platform-centric help centres play a vital role in providing users with a resource to seek assistance and report their issues.
Some common issues reported on social media:
- Reporting abusive content: Users can report content that they find abusive, offensive, or in violation of platform policies. These reports are reviewed by the help centre.
- Reporting CSAM (Child Sexual Abuse Material): CSAM content can be reported to platform help centre. Social media platforms have stringent policies in place to address such concerns and ensure a safe digital environment for everyone, including children.
- Reporting Misinformation or Fake News: With the proliferation of misinformation online, users can report content that they find or suspect misleading or false information and Fact-checking bodies are employed to assess the accuracy of reported content.
- Content violating intellectual property rights: If there is a violation or infringement of any intellectual property work, it can be reported on the platform.
- Violence of commercial policies: Products listed on social media platforms are also needed to comply with the platform’s Commercial Policies.
Submitting a Complaint to the Indian Grievance Officer for Facebook:
A user can report his issue through the below-mentioned websites:
The user can go to the Facebook Help Center, where go to the "Reporting a Problem” section, then by clicking on Reporting a Problem, Choose the Appropriate Issue that best describes your complaint. For example, if you have encountered inappropriate or abusive content, select the ‘I found inappropriate or abusive content’ option.
Here is a list of issues which you can report on Facebook:
- My account has been hacked.
- I've lost access to a page or a group I used to manage.
- I've found a fake profile or a profile that's pretending to be me.
- I am being bullied or harassed.
- I found inappropriate or abusive content.
- I want to report content showing me in nudity/partial nudity or in a sexual act.
- I (or someone I am legally responsible for) appear in content that I do not want to be displayed.
- I am a law enforcement official seeking to access user data.
- I am a government official or a court officer seeking to submit an order, notice or direction.
- I want to download my personal data or report an issue with how Facebook is processing my data.
- I want to report an Intellectual Property infringement.
- I want to report another issue.
Then, describe your issues and attach supporting evidence such as screenshots, then submit your report. After submitting a report, you will receive a confirmation that your report has been submitted to the platform. The platform will review the complaint within the stipulated time period, and users can also check the status of their filed complaint. Appropriate action will be taken by platforms after reviewing such complaints. If it violates any standard policy, terms & conditions, or privacy policies of the platform, the platform will take down that content or will take any other appropriate action.
Conclusion:
It is important to be aware of your rights in a digital landscape and report such issues to the platform. It is essential to understand how to report your issues or grievances on social media platforms effectively. By using the help centre or reporting mechanism of the platform, users can effectively file their complaints on the platform and contribute to a safer and more responsible online environment. Social media platforms have their compliance framework and privacy and policy guidelines in place to ensure the compliance framework for community standards and legal requirements. So, whenever you encounter an issue on social media, report it on the platform and contribute to a safer digital environment on social media platforms.
References:
- https://www.cyberyodha.org/2023/09/how-to-submit-complaint-to-indian.html
- https://transparency.fb.com/en-gb/enforcement/taking-action/complaints-handling-process/
- https://www.facebook.com/help/contact/278770247037228
- https://www.facebook.com/help/263149623790594
Introduction
In the age of digital technology, the concept of net neutrality has become more crucial for preserving the equity and openness of the internet. Thanks to net neutrality, all internet traffic is treated equally, without difference or preferential treatment. Thanks to this concept, users can freely access and distribute content, which promotes innovation, competition, and the democratisation of knowledge. India has seen controversy over net neutrality, which has led to a legal battle to protect an open internet. In this blog post, we’ll look at the challenges of the law and the efforts made to safeguard net neutrality in India.
Background on Net Neutrality in India
Net neutrality became a hot topic in India after a major telecom service provider suggested charging various fees for accessing different parts of the internet. Internet users, activists, and organisations in favour of an open internet raised concern over this. Millions of comments were made on the consultation document by the Telecom Regulatory Authority of India (TRAI) published in 2015, highlighting the significance of net neutrality for the country’s internet users.
Legal Battle and Regulatory Interventions
The battle for net neutrality in India acquired notoriety when TRAI released the “Prohibition of Discriminatory Tariffs for Data Services Regulations” in 2016. These laws, often known as the “Free Basics” prohibition, were created to put an end to the usage of zero-rating platforms, which exempt specific websites or services from data expenses. The regulations ensured that all data on the internet would be handled uniformly, regardless of where it originated.
But the legal conflict didn’t end there. The telecom industry challenged TRAI’s regulations, resulting in a flurry of legal conflicts in numerous courts around the country. The Telecom Regulatory Authority of India Act and its provisions of it that control TRAI’s ability to regulate internet services were at the heart of the legal dispute.
The Indian judicial system greatly helped the protection of net neutrality. The importance of non-discriminatory internet access was highlighted in 2018 when the Telecom Disputes Settlement and Appellate Tribunal (TDSAT) upheld the TRAI regulations and ruled in favour of net neutrality. The TDSAT ruling created a crucial precedent for net neutrality in India. In 2019, after several rounds of litigation, the Supreme Court of India backed the principles of net neutrality, declaring that it is a fundamental idea that must be protected. The nation’s legislative framework for preserving a free and open internet was bolstered by the ruling by the top court.
Ongoing Challenges and the Way Forward
Even though India has made great strides towards upholding net neutrality, challenges persist. Because of the rapid advancement of technology and the emergence of new services and platforms, net neutrality must always be safeguarded. Some practices, such as “zero-rating” schemes and service-specific data plans, continue to raise questions about potential violations of net neutrality principles. Regulatory efforts must be proactive and under constant watch to allay these worries. The regulatory organisation, TRAI, is responsible for monitoring for and responding to breaches of the net neutrality principles. It’s crucial to strike a balance between promoting innovation and competition and maintaining a free and open internet.
Additionally, public awareness and education on the issue are crucial for the continuation of net neutrality. By informing users of their rights and promoting involvement in the conversation, a more inclusive and democratic decision-making process is assured. Civil society organisations and advocacy groups may successfully educate the public about net neutrality and gain their support.
Conclusion
The legal battle for net neutrality in India has been a significant turning point in the campaign to preserve an open and neutral internet. A robust framework for net neutrality in the country has been established thanks to legislative initiatives and judicial decisions. However, due to ongoing challenges and the dynamic nature of technology, maintaining net neutrality calls for vigilant oversight and strong actions. An open and impartial internet is crucial for fostering innovation, increasing free speech, and providing equal access to information. India’s attempts to uphold net neutrality should motivate other nations dealing with similar issues. All parties, including politicians, must work together to protect the principles of net neutrality and ensure that the Internet is accessible to everyone.
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Introduction
Conversations surrounding the scourge of misinformation online typically focus on the risks to social order, political stability, economic safety and personal security. An oft-overlooked aspect of this phenomenon is the fact that it also takes a very real emotional and mental toll on people. Even as we grapple with the big picture questions about financial fraud or political rumors or inaccurate medical information online, we must also appreciate the fact that being exposed to misinformation and becoming aware of one’s own vulnerability are both significant sources of mental stress in today’s digital ecosystem.
Inaccurate information causes confusion and worry, which has negative consequences for mental health. Misinformation may also impair people's sense of well-being by undermining their trust in institutions, authority figures, and their own judgment. The constant bombardment of misinformation can lead to information overload, wherein people are unable to discriminate between legitimate sources and misleading content, resulting in mental exhaustion and a sense of being overwhelmed by the sheer volume of information available. Vulnerable groups such as children, the elderly, and those with pre-existing health conditions are more sensitive or susceptible to the negative effects of misinformation.
How Does Misinformation Endanger Mental Health?
Misinformation on social media platforms is a matter of public health because it has the potential to confuse people, lead to poor decision-making and result in cognitive dissonance, anxiety and unwanted behavioural changes.
Unconstrained misinformation can also lead to social disorder and the prevalence of negative emotions amongst larger numbers, ultimately causing a huge impact on society. Therefore, understanding the spread and diffusion characteristics of misinformation on Internet platforms is crucial.
The spread of misinformation can elicit different emotions of the public, and the emotions also change with the spread of misinformation. Factors such as user engagement, number of comments, and time of discussion all have an impact on the change of emotions in misinformation. Active users tend to make more comments, engage longer in discussions, and display more dominant negative emotions when triggered by misinformation. Understanding the evolution pattern of emotions triggered by misinformation is also important in view of the public’s emotional fluctuations under the influence of misinformation, and social media often magnifies the impact of emotions and makes emotions spread rapidly in social networks. For example, the sentiment of misinformation increases when there are sensitive topics such as political elections, viral trending topics, health-related information, communal and local information, information about natural disasters and more. Active misinformation on the Internet not only affects the public's psychology, mental health and behavior, but also has an impact on the stability of social order and the maintenance of social security.
Prebunking and Debunking To Build Mental Guards Against Misinformation
As the spread of misinformation and disinformation rises, so do the techniques aimed to tackle their spread. Prebunking or attitudinal inoculation is a technique for training individuals to recogniseand resist deceptive communications before they can take root. Prebunking is a psychological method for mitigating the effects of misinformation, strengthening resilience and creating cognitive defenses against future misinformation. Debunking provides individuals with accurate information to counter false claims and myths, correcting misconceptions and preventing the spread of misinformation. By presenting evidence-based refutations, debunking helps individuals distinguish fact from fiction.
What do health experts say about online misinformation?
“In the21st century, mental health is crucial due to the overwhelming amount of information available online. The COVID-19 pandemic-related misinformation was a prime example of this, with misinformation spreading online, leading to increased anxiety, panic buying, fear of leaving home, and mistrust in health measures. To protect our mental health, it is essential to cultivate a discerning mindset, question sources, and verify information before consumption. Fostering a supportive community that encourages open dialogue and fact-checking can help navigate the digital information landscape with confidence and emotional support. Prioritising self-care routines, mindfulness practices, and seeking professional guidance are also crucial for safeguarding mental health in the digital information era.”
In conversation with CyberPeace ~ Says Dubai-based psychologist, Aishwarya Menon, (BA,in Psychology and Criminology from the University of Westen Ontario, London and MA in Mental Health and Addictions (Humber College, University of Guelph),Toronto.
CyberPeace Policy Recommendations:
1) Countering misinformation is everyone's shared responsibility. To mitigate the negative effects of infodemics online, we must look at developing strong legal policies, creating and promoting awareness campaigns, relying on authenticated content on mass media, and increasing people's digital literacy.
2) Expert organisations actively verifying the information through various strategies including prebunking and debunking efforts are among those best placed to refute misinformation and direct users to evidence-based information sources. It is recommended that countermeasures for users on platforms be increased with evidence-based data or accurate information.
3) The role of social media platforms is crucial in the misinformation crisis, hence it is recommended that social media platforms actively counter the production of misinformation on their platforms. Local, national, and international efforts and additional research are required to implement the robust misinformation counterstrategies.
4) Netizens are advised or encouraged to follow official sources to check the reliability of any news or information. They must recognise the red flags by recognising the signs such as questionable facts, poorly written texts, surprising or upsetting news, fake social media accounts and fake websites designed to look like legitimate ones. Netizens are also encouraged to develop cognitive skills to discern fact and reality. Netizens are advised to approach information with a healthy dose of skepticism and curiosity.
Final Words:
It is crucial to protect mental health by escalating and disturbing the rise of misinformation incidents on various subjects, safeguarding our minds requires cognitive skills, building media literacy and verifying the information from trusted sources, prioritising mental health by self-care practices and staying connected with supportive authenticated networks. Promoting prebunking and debunking initiatives is necessary. Netizen scan protect themselves against the negative effects of misinformation and cultivate a resilient mindset in the digital information age.
References:
- https://www.hindawi.com/journals/scn/2021/7999760/
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8502082/
