TRAI issues guidelines to Access Service Providers to prevent misuse of messaging services
Introduction
The Telecom Regulatory Authority of India (TRAI) on 20th August 2024 issued directives requiring Access Service Providers to adhere to the specific guidelines to protect consumer interests and prevent fraudulent activities. TRAI has mandated all Access Service Providers to abide by the directives. These steps advance TRAI's efforts to promote a secure messaging ecosystem, protecting consumer interests and eliminating fraudulent conduct.
Key Highlights of the TRAI’s Directives
- For improved monitoring and control, TRAI has directed that Access Service Providers move telemarketing calls, beginning with the 140 series, to an online DLT (Digital Ledger Technology) platform by September 30, 2024, at the latest.
- All Access Service Providers will be forbidden from sending messages that contain URLs, APKs, OTT links, or callback numbers that the sender has not whitelisted, the rule is to be effective from September 1st, 2024.
- In an effort to improve message traceability, TRAI has made it mandatory for all messages, starting on November 1, 2024, to include a traceable trail from sender to receiver. Any message with an undefined or mismatched telemarketer chain will be rejected.
- To discourage the exploitation or misuse of templates for promotional content, TRAI has introduced punitive actions in case of non-compliance. Content Templates registered in the wrong category will be banned, and subsequent offences will result in a one-month suspension of the Sender's services.
- To assure compliance with rules, all Headers and Content Templates registered on DLT must follow the requirements. Furthermore, a single Content Template cannot be connected to numerous headers.
- If any misuse of headers or content templates by a sender is discovered, TRAI has instructed an immediate ‘suspension of traffic’ from all of that sender's headers and content templates for their verification. Such suspension can only be revoked only after the Sender has taken legal action against such usage. Furthermore, Delivery-Telemarketers must identify and disclose companies guilty of such misuse within two business days, or else risk comparable repercussions.
CyberPeace Policy Outlook
TRAI’s measures are aimed at curbing the misuse of messaging services including spam. TRAI has mandated that headers and content templates follow defined requirements. Punitive actions are introduced in case of non-compliance with the directives, such as blacklisting and service suspension. TRAI’s measures will surely curb the increasing rate of scams such as phishing, spamming, and other fraudulent activities and ultimately protect consumer's interests and establish a true cyber-safe environment in messaging services ecosystem.
The official text of TRAI directives is available on the official website of TRAI or you can access the link here.
References
- https://www.trai.gov.in/sites/default/files/Direction_20082024.pdf
- https://www.trai.gov.in/sites/default/files/PR_No.53of2024.pdf
- https://pib.gov.in/PressReleaseIframePage.aspx?PRID=2046872
- https://legal.economictimes.indiatimes.com/news/regulators/trai-issues-directives-to-access-providers-to-curb-misuse-fraud-through-messaging/112669368
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Introduction
Google Play has announced its new policy which will ensure trust and transparency on google play by providing a new framework for developer verification and app details. The new policy requires that new developer accounts on Google Play will have to provide a D-U-N-S number to verify the business. So when an organisation will create a new Play Console developer account the organisation will need to provide a D-U-N-S number. Which is a nine-digit unique identifier which will be used to verify their business. The new google play policy aims to enhance user trust. And the developer will provide detailed developer details on the app’s listing page. Users will get to know who is behind the app which they are installing.
Verifying Developer Identity with D-U-N-S Numbers
To boost security the google play new policy requires the developer account to provide the D-U-N-S number when creating a new Play Console developer account. The D-U-N-S number assigned by Dun & Bradstreet will be used to verify the business. Once the developer creates his new Play Console developer account by providing a D-U-N-S number, Google Play will verify the developer’s details, and he will be able to start publishing the apps. Through this step, Google Play aims to validate the business information in a more authentic way.
If your organisation does not have a D-U-N-S number, you may check on or request for it for free on this website (https://www.dnb.com/duns-number/lookup.html). The request process for D-U-N-S can take up to 30 days. Developers are also required to keep the information up to date.
Building User Trust with Enhanced App Details
In addition to verifying developer identities in a more efficient way, google play also requires that developer provides sufficient app details to the users. There will be an “App Support” section on the app’s store listing page, where the developer will display the app’s support email address and even can include their website and phone number for support.
The new section “About the developer” will also be introduced to provide users with verified identity information, including the developer’s name, address, and contact details. Which will make the users more informed about the valuable information of the app developers.
Key highlights of the Google Play Polic
- Google Play came up with the policy to keep the platform safe by verifying the developers’ identity and it will also help to reduce the spread of malware apps and help the users to make confident informed decisions about the apps they download. Google Play announced the policy by expanding its developer verification requirement to strengthen Google Play as a platform and build user trust. When you create a new Play Console Developer account and choose organisation as your account type you will now need to provide a D-U-N-S number.
- Users will get detailed information about the developers’ identities and contact information, building more transparency and encouraging responsible app development practices.
- This policy will enable the users to make informed choices about the apps they download.
- The new “App support” section will provide enhanced communication between users and developers by displaying support email addresses, website and support phone numbers, streamlining the support process and user satisfaction.
Timeline and Implementation
The new policy requirements for D-U-N-S numbers will start rolling out on 31 August 2023 for all new Play Console developer accounts. The “About the developer” section will be visible to users as soon as a new app is published. and In October 2023, existing developers will also be required to update and verify their existing accounts to comply with the new verification policy.
Conclusion
Google Play’s new policy will aim to enhance the more transparent app ecosystem. This new policy will provide the users with more information about the developers. Google Play aims to establish a platform where users can confidently discover and download apps. This new policy will enhance the user experience on google play in terms of a reliable and trustworthy platform.
Introduction
As the sun rises on a new chapter in the Indian telecommunications narrative, the corridors of power in New Delhi are abuzz with palpable excitement and a hint of solemnity. Here, a groundbreaking proposal stands before the lawmakers of the Lok Sabha, not simply a proposed amendment or update to an existing statute, but the cornerstone of a reimagined communications epoch—the Telecommunications Bill of 2023. In every sense, this legislative masterpiece embodies a country at the intersection of tradition and innovation, eager to part ways with vestiges of colonial infrastructure that have shaped its modern landscape.
The Origins
Steeped in history, India's telecommunications system has persevered through a patchwork of regulations and ad hoc policies, growing somewhat unwieldy under the shadow of the Indian Telegraph Act (1885), the Wireless Telegraphy Act (1933), and the Telegraph Wires (Unlawful Possession) Act (1950). Yet, it is within this context of the old guard, a relic of British administration, that the new Telecommunications Bill seeks to transcend the limitations of the past. It aims to dismantle barriers and create an ecosystem that is fluid, adaptable, and resonant with the rapid cadence of technological advancements and the demands of a population increasingly reliant on digital connectivity.
In crafting this bill, the creators have meticulously knitted together an intricate fabric of vibrant threads, each signifying a pillar of progress. To herald an era of unparalleled growth and dynamism, the bill looks beyond the scope of traditional telecommunication services, boldly embracing the convergence of digital mediums such as wire, radio, and optical fibers, aligning with the modalities of 21st-century communication. The bill’s very essence is innovation, etching a new paradigm through its provisions and signalling India's readiness to interface with the ever-expanding digital frontier.
The Defining Features
A novel and defining feature of this bill is its departure from a rigid licensing regime. It forges ahead with 'authorizations'—a signifier that resonates with flexibility, adaptability, and a regulatory approach that isn't mired in bureaucratic inertia but is rather an enabler of swift technological adoption and market responsiveness. This transformative philosophy signifies a departure from the byzantine processes of yore, orbiting instead toward an agile governance model that is both responsive to current needs and anticipative of future trends.
The introduction of mandatory biometric authentication for telecom customers articulates an unyielding stance against the rampant misuse of communication networks. Indeed, this measure draws a fine line between the right to privacy and the exigencies of data protection, posing ethical questions that animate public discourse. This balance seeks to thwart unsolicited commercial communication, exemplifying the state's vigil on the sanctuaries of personal space and tranquility.
In addition, the forward-looking bill tactically addresses the strategic use of spectrum resources with an undercurrent of prescience. By granting ‘spectrum assets’ legislative stature through the National Frequency Allocation Plan and enabling operators to adapt through 'refarming', the bill forms a visionary blueprint for resource optimization. It inherently recognizes that bandwidth is not simply a commercial commodity but one that serves the wider canvas of national imperatives, connectivity goals, and developmental aspirations.
Further embodying the dual themes of openness and vigilance, the bill incorporates provisions for interception and the implementation of a 'trusted sources' regime, a tacit acknowledgement of the cybersecurity challenges that loom on the horizon amidst increasing geopolitical strains. These measures exemplify the act of walking a tightrope between the democratic ideals of transparency and the unyielding requirements of state security.
Looking to the skies, the bill embraces satellite technologies, foreseeing their potential in unshackling the remote and marginalized areas from the constraints of terrestrial infrastructure and thus forging a digitally inclusive society. Acknowledging the expanse of the Indian subcontinent, the bill paves the way for an interconnected, digital hinterland via thoughtful satellite spectrum allocations.
Emphasizing the human thread in the digital weave, the reformulation of the Universal Service Obligation Fund into 'Digital Bharat Nidhi' underscores an unwavering commitment to reaching the unreached. It's the crystallization of a promise that every Indian, regardless of geographical and socio-economic divides, will be privy to the lenses of opportunity presented by the digital revolution.
The Watershed Moment
The introduction of the Telecommunications Bill of 2023 is a watershed moment, a convergence where history and opportunity coalesce, propelling a nation forward with the ambitions of a burgeoning superpower replacing the Indian Telegraph Act (1885), the Wireless Telegraphy Act (1933), and the Telegraph Wires (Unlawful Possession) Act (1950). It carries within its articles and clauses the anticipation of a billion dreams, the catalyst to a regulatory environment that nurtures innovation, equality, and a forward leap into the future.
Conclusion
Through its comprehensive scope and visionary approach, the bill writes a fresh chapter in India's digital saga. It is an unfolding story, pregnant with the possibilities of a nascent digital age, charting a trajectory for an India poised to define its own digital dome of the sky, under which its citizens will thrive for generations to come. With every legislative step, India crafts its legacy, a narrative of evolution, a tableau that reflects the aspirations of its people and their resolve to embrace the force of technology for the collective good. As this bill advances through the legislative labyrinth, it carries the spirit of a digital renaissance nestled in the heart of the world's largest democracy.
References
Executive Summary:
A morphed video of the actor Anup Soni popular on social media promoting IPL betting Telegram channel is found to be fake. The audio in the morphed video is produced through AI voice cloning. AI manipulation was identified by AI detection tools and deepfake analysis tools. In the original footage Mr Soni explains a case of crime, a part of the popular show Crime Patrol which is unrelated to betting. Therefore, it is important to draw the conclusion that Anup Soni is in no way associated with the betting channel.
Claims:
The facebook post claims the IPL betting Telegram channel which belongs to Rohit Khattar is promoted by Actor Anup Soni.
Fact Check:
Upon receiving the post, the CyberPeace Research Team closely analyzed the video and found major discrepancies which are mostly seen in AI-manipulated videos. The lip sync of the video does not match the audio. Taking a cue from this we analyzed using a Deepfake detection tool by True Media. It is found that the voice of the video is 100% AI-generated.
We then extracted the audio and checked in an audio Deepfake detection tool named Hive Moderation. Hive moderation found the audio to be 99.9% AI-Generated.
We then divided the video into keyframes and reverse searched one of the keyframes and found the original video uploaded by the YouTube channel named LIV Crime.
Upon analyzing we found that in the 3:18 time frame the video was edited, and altered with an AI voice.
Hence, the viral video is an AI manipulated video and it’s not real. We have previously debunked such AI voice manipulation with different celebrities and politicians to misrepresent the actual context. Netizens must be careful while believing in such AI manipulation videos.
Conclusion:
In conclusion, the viral video claiming that IPL betting Telegram channel promotion by actor Anup Soni is false. The video has been manipulated using AI voice cloning technology, as confirmed by both the Hive Moderation AI detector and the True Media AI detection tool. Therefore, the claim is baseless and misleading.
- Claim: An IPL betting Telegram channel belonging to Rohit Khattar promoted by Actor Anup Soni.
- Claimed on: Facebook
- Fact Check: Fake & Misleading
