Parents Beware: The Alarming Trend of Impersonation Scams Involving Fake Officers
Executive Summary:
The rise in cybercrime targeting vulnerable individuals, particularly students and their families, has reached alarming levels. Impersonation scams, where fraudsters pose as Law Enforcement Officers, have become increasingly sophisticated, exploiting fear, urgency, and social stigma. This report delves into recent incidents of ransom scams involving fake CBI officers, highlighting the execution methods, psychological impact on victims, and preventive measures. The goal is to raise public awareness and equip individuals with the knowledge needed to protect themselves from such fraudulent activities.
Introduction:
Cybercriminals are evolving their tactics, with impersonation and social engineering at the forefront. Scams involving fake law enforcement officers have become rampant, preying on the fear of legal repercussions and the desire to protect loved ones. This report examines incidents where scammers impersonated CBI officers to extort money from families of students, emphasizing the urgent need for awareness, verification, and preventive measures.
Case Study:
This case study explains how the scammers impersonate themselves for the money targeting students' families.
Targets receive calls from scammers posing as CBI officers. Mostly the families of students are targeted by the fraudsters using sophisticated impersonation and emotional manipulation tactics. In our case study, the targets received calls from unknown international numbers, falsely claiming that the students, along with their friends, were involved in a fabricated rape case. The parents get calls during school or college hours, a time when it is particularly difficult and chaotic for parents to reach their children, adding to the panic and sense of urgency. The scammers manipulate the parents by stating that, due to the students' clean records, they are not officially arrested but would face severe legal consequences unless a sum of money is paid immediately.
Although in these specific cases, the parents did not pay the money, many parents in our country fall victim to such scams, paying large sums out of fear and desperation to protect their children’s futures. The fear of legal repercussions, social stigma, and the potential damage to the students' reputations, the scammers used high-pressure tactics to force compliance.
These incidents may result in significant financial losses, emotional trauma, and a profound loss of trust in communication channels and authorities. This underscores the urgent need for awareness, verification of authority, and prompt reporting of such scams to prevent further victimisation
Modus Operandi:
- Caller ID Spoofing: The scammer used a unknown number and spoofing techniques to mimic a legitimate law enforcement authority.
- Fear Induction: The fraudster played on the family's fear of social stigma, manipulating them into compliance through emotional blackmail.
Analysis:
Our research found that the unknown international numbers used in these scams are not real but are puppet numbers often used for prank calls and fraudulent activities. This incident also raises concerns about data breaches, as the scammers accurately recited students' details, including names and their parents' information, adding a layer of credibility and increasing the pressure on the victims. These incidents result in significant financial losses, emotional trauma, and a profound loss of trust in communication channels and authorities.
Impact on Victims:
- Financial and Psychological Losses: The family may face substantial financial losses, coupled with emotional and psychological distress.
- Loss of Trust in Authorities: Such scams undermine trust in official communication and law enforcement channels.
- Exploitation of Fear and Urgency: Scammers prey on emotions such as fear, urgency, and social stigma to manipulate victims.
- Sophisticated Impersonation Techniques: Using caller ID spoofing, Virtual/Temporary numbers and impersonation of Law Enforcement Officers adds credibility to the scam.
- Lack of Verification: Victims often do not verify the caller's identity, leading to successful scams.
- Significant Psychological Impact: Beyond financial losses, these scams cause lasting emotional trauma and distrust in institutions.
Recommendations:
- Cross-Verification: Always cross-verify with official sources before acting on such claims. Always contact official numbers listed on trusted Government websites to verify any claims made by callers posing as law enforcement.
- Promote Awareness: Educational institutions should conduct regular awareness programs to help students and families recognize and respond to scams.
- Encourage Prompt Reporting: Reporting such incidents to authorities can help track scammers and prevent future cases. Encourage victims to report incidents promptly to local authorities and cybercrime units.
- Enhance Public Awareness: Continuous public awareness campaigns are essential to educate people about the risks and signs of impersonation scams.
- Educational Outreach: Schools and colleges should include Cybersecurity awareness as part of their curriculum, focusing on identifying and responding to scams.
- Parental Guidance and Support: Parents should be encouraged to discuss online safety and scam tactics with their children regularly, fostering a vigilant mindset.
Conclusion:
The rise of impersonation scams targeting students and their families is a growing concern that demands immediate attention. By raising awareness, encouraging verification of claims, and promoting proactive reporting, we can protect vulnerable individuals from falling victim to these manipulative and harmful tactics. It is high time for the authorities, educational institutions, and the public to collaborate in combating these scams and safeguarding our communities. Strengthening data protection measures and enhancing public education on the importance of verifying claims can significantly reduce the impact of these fraudulent schemes and prevent further victimisation.
Related Blogs
The World Wide Web was created as a portal for communication, to connect people from far away, and while it started with electronic mail, mail moved to instant messaging, which let people have conversations and interact with each other from afar in real-time. But now, the new paradigm is the Internet of Things and how machines can communicate with one another. Now one can use a wearable gadget that can unlock the front door upon arrival at home and can message the air conditioner so that it switches on. This is IoT.
WHAT EXACTLY IS IoT?
The term ‘Internet of Things’ was coined in 1999 by Kevin Ashton, a computer scientist who put Radio Frequency Identification (RFID) chips on products in order to track them in the supply chain, while he worked at Proctor & Gamble (P&G). And after the launch of the iPhone in 2007, there were already more connected devices than people on the planet.
Fast forward to today and we live in a more connected world than ever. So much so that even our handheld devices and household appliances can now connect and communicate through a vast network that has been built so that data can be transferred and received between devices. There are currently more IoT devices than users in the world and according to the WEF’s report on State of the Connected World, by 2025 there will be more than 40 billion such devices that will record data so it can be analyzed.
IoT finds use in many parts of our lives. It has helped businesses streamline their operations, reduce costs, and improve productivity. IoT also helped during the Covid-19 pandemic, with devices that could help with contact tracing and wearables that could be used for health monitoring. All of these devices are able to gather, store and share data so that it can be analyzed. The information is gathered according to rules set by the people who build these systems.
APPLICATION OF IoT
IoT is used by both consumers and the industry.
Some of the widely used examples of CIoT (Consumer IoT) are wearables like health and fitness trackers, smart rings with near-field communication (NFC), and smartwatches. Smartwatches gather a lot of personal data. Smart clothing, with sensors on it, can monitor the wearer’s vital signs. There are even smart jewelry, which can monitor sleeping patterns and also stress levels.
With the advent of virtual and augmented reality, the gaming industry can now make the experience even more immersive and engrossing. Smart glasses and headsets are used, along with armbands fitted with sensors that can detect the movement of arms and replicate the movement in the game.
At home, there are smart TVs, security cameras, smart bulbs, home control devices, and other IoT-enabled ‘smart’ appliances like coffee makers, that can be turned on through an app, or at a particular time in the morning so that it acts as an alarm. There are also voice-command assistants like Alexa and Siri, and these work with software written by manufacturers that can understand simple instructions.
Industrial IoT (IIoT) mainly uses connected machines for the purposes of synchronization, efficiency, and cost-cutting. For example, smart factories gather and analyze data as the work is being done. Sensors are also used in agriculture to check soil moisture levels, and these then automatically run the irrigation system without the need for human intervention.
Statistics
- The IoT device market is poised to reach $1.4 trillion by 2027, according to Fortune Business Insight.
- The number of cellular IoT connections is expected to reach 3.5 billion by 2023. (Forbes)
- The amount of data generated by IoT devices is expected to reach 73.1 ZB (zettabytes) by 2025.
- 94% of retailers agree that the benefits of implementing IoT outweigh the risk.
- 55% of companies believe that 3rd party IoT providers should have to comply with IoT security and privacy regulations.
- 53% of all users acknowledge that wearable devices will be vulnerable to data breaches, viruses,
- Companies could invest up to 15 trillion dollars in IoT by 2025 (Gigabit)
CONCERNS AND SOLUTIONS
- Two of the biggest concerns with IoT devices are the privacy of users and the devices being secure in order to prevent attacks by bad actors. This makes knowledge of how these things work absolutely imperative.
- It is worth noting that these devices all work with a central hub, like a smartphone. This means that it pairs with the smartphone through an app and acts as a gateway, which could compromise the smartphone as well if a hacker were to target that IoT device.
- With technology like smart television sets that have cameras and microphones, the major concern is that hackers could hack and take over the functioning of the television as these are not adequately secured by the manufacturer.
- A hacker could control the camera and cyberstalk the victim, and therefore it is very important to become familiar with the features of a device and ensure that it is well protected from any unauthorized usage. Even simple things, like keeping the camera covered when it is not being used.
- There is also the concern that since IoT devices gather and share data without human intervention, they could be transmitting data that the user does not want to share. This is true of health trackers. Users who wear heart and blood pressure monitors have their data sent to the insurance company, who may then decide to raise the premium on their life insurance based on the data they get.
- IoT devices often keep functioning as normal even if they have been compromised. Most devices do not log an attack or alert the user, and changes like higher power or bandwidth usage go unnoticed after the attack. It is therefore very important to make sure the device is properly protected.
- It is also important to keep the software of the device updated as vulnerabilities are found in the code and fixes are provided by the manufacturer. Some IoT devices, however, lack the capability to be patched and are therefore permanently ‘at risk’.
CONCLUSION
Humanity inhabits this world that is made up of all these nodes that talk to each other and get things done. Users can harmonize their devices so that everything runs like a tandem bike – completely in sync with all other parts. But while we make use of all the benefits, it is also very important that one understands what they are using, how it is functioning, and how one can tackle issues should they come up. This is also important to understand because once people get used to IoT, it will be that much more difficult to give up the comfort and ease that these systems provide, and therefore it would make more sense to be prepared for any eventuality. A lot of times, good and sensible usage alone can keep devices safe and services intact. But users should be aware of any issues because forewarned is forearmed.
Introduction
In today's era of digitalised community and connections, social media has become an integral part of our lives. we use social media to connect with our friends and family, and social media is also used for business purposes. Social media offers us numerous opportunities and ease to connect and communicate with larger communities. While it also poses some challenges, while we use social media, we come across issues such as inappropriate content, online harassment, online stalking, account hacking, misuse of personal information or data, privacy issues, fake accounts, Intellectual property violation issues, abusive and dishearted content, content against the terms and condition policy of the platform and more. To deal with such issues, social media entities have proper reporting mechanisms and set terms and conditions guidelines to effectively prevent such issues and by addressing them in the best possible way by platform help centre or reporting mechanism.
The Role of Help Centers in Resolving User Complaints:
The help centres are established on platforms to address user complaints and provide satisfactory assistance or resolution. Addressing user complaints is a key component of maintaining a safe and secure digital environment for users. Platform-centric help centres play a vital role in providing users with a resource to seek assistance and report their issues.
Some common issues reported on social media:
- Reporting abusive content: Users can report content that they find abusive, offensive, or in violation of platform policies. These reports are reviewed by the help centre.
- Reporting CSAM (Child Sexual Abuse Material): CSAM content can be reported to platform help centre. Social media platforms have stringent policies in place to address such concerns and ensure a safe digital environment for everyone, including children.
- Reporting Misinformation or Fake News: With the proliferation of misinformation online, users can report content that they find or suspect misleading or false information and Fact-checking bodies are employed to assess the accuracy of reported content.
- Content violating intellectual property rights: If there is a violation or infringement of any intellectual property work, it can be reported on the platform.
- Violence of commercial policies: Products listed on social media platforms are also needed to comply with the platform’s Commercial Policies.
Submitting a Complaint to the Indian Grievance Officer for Facebook:
A user can report his issue through the below-mentioned websites:
The user can go to the Facebook Help Center, where go to the "Reporting a Problem” section, then by clicking on Reporting a Problem, Choose the Appropriate Issue that best describes your complaint. For example, if you have encountered inappropriate or abusive content, select the ‘I found inappropriate or abusive content’ option.
Here is a list of issues which you can report on Facebook:
- My account has been hacked.
- I've lost access to a page or a group I used to manage.
- I've found a fake profile or a profile that's pretending to be me.
- I am being bullied or harassed.
- I found inappropriate or abusive content.
- I want to report content showing me in nudity/partial nudity or in a sexual act.
- I (or someone I am legally responsible for) appear in content that I do not want to be displayed.
- I am a law enforcement official seeking to access user data.
- I am a government official or a court officer seeking to submit an order, notice or direction.
- I want to download my personal data or report an issue with how Facebook is processing my data.
- I want to report an Intellectual Property infringement.
- I want to report another issue.
Then, describe your issues and attach supporting evidence such as screenshots, then submit your report. After submitting a report, you will receive a confirmation that your report has been submitted to the platform. The platform will review the complaint within the stipulated time period, and users can also check the status of their filed complaint. Appropriate action will be taken by platforms after reviewing such complaints. If it violates any standard policy, terms & conditions, or privacy policies of the platform, the platform will take down that content or will take any other appropriate action.
Conclusion:
It is important to be aware of your rights in a digital landscape and report such issues to the platform. It is essential to understand how to report your issues or grievances on social media platforms effectively. By using the help centre or reporting mechanism of the platform, users can effectively file their complaints on the platform and contribute to a safer and more responsible online environment. Social media platforms have their compliance framework and privacy and policy guidelines in place to ensure the compliance framework for community standards and legal requirements. So, whenever you encounter an issue on social media, report it on the platform and contribute to a safer digital environment on social media platforms.
References:
- https://www.cyberyodha.org/2023/09/how-to-submit-complaint-to-indian.html
- https://transparency.fb.com/en-gb/enforcement/taking-action/complaints-handling-process/
- https://www.facebook.com/help/contact/278770247037228
- https://www.facebook.com/help/263149623790594
Executive Summary:
The picture that went viral with the false story that Dhoni was supporting the Congress party, actually shows his joy over Chennai Super Kings' victory in the achievement of 6 million followers on X (formerly known as Twitter) in 2020. Dhoni's gesture was misinterpreted by many, which resulted in the spread of false information. The Research team of CyberPeace did an in-depth investigation of the photo's roots and confirmed its authenticity through a reverse image search, highlighting how news outlets and CSK's official social media channels shared it. The case illustrates the value of fact verification and the role of real information in preventing the fake news epidemic.
Claims:
An image of former Indian Cricket captain Mahendra Singh Dhoni, showed him urging people to vote for the Congress party, wearing the Chennai Super Kings (CSK) jersey and showing his right palm visible and gesturing the number 'one' with his left index finger. In reality he is celebrating Chennai Super Kings' milestone achievement on X (formerly Twitter) in 2020. Many people are sharing the misinterpretation knowingly or unknowingly over social media platforms.
Fact Check:
After receiving the post, we ran a reverse image search of the image and found a news article published by NDTV. According to the news outlet, Dhoni and his teammates were celebrating CSK's milestone of reaching six million followers on X (formerly known as Twitter) in the photos.
In the image it is written as a tweet of @chennaiipl, to get an idea we dig into the official account of Chennai Super Kings on X (formerly known as Twitter). And Voila! we found the exact post which surfaced on the X (formerly known as Twitter) on 5th October 2020.
Additionally, we found a video posted on the X (formerly known as Twitter) handle of CSK, featuring other cricketers celebrating the Six Million Followers milestone for which they are thanking the audience for their support. Again, it was posted on Oct 05, 2020. The caption of the video is written as “Chennai Super #SixerOnTwitter! A big thanks to all the super fans for each and every bouquet and brickbat throughout the last decade. All the #yellove to you. #WhistlePodu”
Therefore it is easy to conclude that the viral image of MS Dhoni supporting Congress is wrong and misleading.
Conclusion:
The information that circulated online media regarding a picture of Mahendra Singh Dhoni supporting the Congress Party has been proven to be untrue. The actual photograph was of Dhoni congratulating the Chennai Super Kings for having six million followers on social media in the year 2020. This highlights the need for checking the facts of any news circulating online.
- Claim: A photo allegedly depicting former Indian cricket captain Mahendra Singh Dhoni encouraging people to support the Congress party in elections surfaced online.
- Claimed on: X (Formerly known as Twitter)
- Fact Check: Fake & Misleading
